Hardik Mehta’s Post

Convenience comes at a cost. While third-party delivery platforms like DoorDash and Uber Eats extend your reach, they also demand high fees, reducing profitability and diluting brand loyalty.  With over 70% of restaurant revenue coming from repeat customers, maintaining direct relationships is crucial. Our platform supports businesses in navigating these challenges by enhancing reliability and optimizing operational efficiency.  Discover how we can help protect your brand's integrity and profitability by contacting us at hello@drivosity.com. #LastMileDelivery #DeliveryOperations #CustomerSatisfaction

We have been working hard to introduce our new annual 🚀 Third-Party Delivery Report 2024! 🚀 Whether you're a restaurant operator or convenience store leader, our study will give you the competitive edge you need to thrive in today's delivery-driven market. This report is your go-to resource for understanding how top names like DoorDash, Uber Eats, and Grubhub stack up against each other in speed, accuracy, and customer satisfaction. 🚨 Why You Need This: Learn how these industry giants perform in real-world scenarios and discover insights into what drives consumer loyalty, satisfaction, and market share in both restaurant and convenience store segments. 🔗 Sign Up Now! – Don't miss your chance to get early access to these powerful insights before the report launches on September 16th. Secure your spot and optimize your delivery strategy with data-driven recommendations. https://hubs.ly/Q02LTX4g0 #qsr #conveniencestores #thirdpartydelivery

A bill filed in California would force delivery providers to show an "itemized breakdown at checkout" exposing consumers to all the costs restaurants are charged for the orders they receive via third-party platforms. You'd think transparency is always great, but no. As Joe Guszkowski shows in his piece for the Restaurant Business Online (linking to it in the comments), some think that consumers do not need this information and also the restaurants may be hurt. Quote from the article: “Large restaurant chains are able to and frequently do negotiate exclusive partnerships with delivery apps, and so disclosing that information to customers would make it publicly available to larger restaurant chains’ competitors,” said Ruth Whittaker, director of civic innovation policy at the Chamber of Progress, a center-left group focused on tech policy. Its partners include DoorDash, Uber Eats and Grubhub." End of quote I believe the only ones who may suffer from this transparency are the platforms themselves. Consumers may not be explicitly asking for this data, but once they see it, they may change their minds and start ordering from restaurants directly. The article explores who (among the consumers) may benefit from the bill, mentioning CloudKitchens and Otter. What are your thoughts? #restaurants #transparency #foodelivery

Have you seen our 2024 Third-Party Delivery Report? For those of you who haven't, here are the key takeaways: 1. Performance comparison: Restaurants consistently outperformed convenience stores, showing a clear need for C-stores to improve their delivery service. 2. Order confusion: Drivers often struggled to differentiate between pre-packaged snacks and made-to-order meals, particularly at convenience stores. 3. Impact of multiple deliveries: Customer satisfaction and order accuracy dropped significantly during the afternoon when drivers made additional stops before final deliveries. 4. Provider strengths:  - DoorDash led in overall satisfaction, delivery speed, and accuracy.  - Uber Eats excelled in maintaining food temperature.  - Grubhub distinguished itself by delivering faster than estimated times. These are some of the insights you need to make data-driven decisions and enhance your customer experience.  Want to dive deeper?  Check out the full report📊

DoorDash (and Deliveroo) are very open and aligned about how they deliver value to customers. With this type of philosophical agreement, it’s no surprise that DoorDash attempted to buy Deliveroo. It is refreshing to see how succinct DoorDash and Deliveroo can boil down their value proposition. It is simple and makes so much sense. We approach our brands and operations with the same thinking: ✅Deliver a great customer experience ✅ Offer menus that are relevant ✅ Price for value ✅ Support our restaurant partners and customers ✅ Build brands customers love and when possible, with community-driven brand partners ✅ As little downtime as possible At Virtual Dining Concepts, we provide restaurants with brands and menus that resonate with customers through an innovative omnichannel approach offering our partners the ability to generate revenues through our traditional virtual model or by integrating our brands into our partners’ core menus for in-restaurant dining. The results are astonishing and help provide operators a better filled mix of revenue streams to propel our partners to their greatest success. In addition, through our affiliated Linked Eats platform, we have tools to optimize pricing to drive value, automate uptime management, and improve the customer experience through rebate and credit tracking. #VDC #LinkedEats

🎅🏻 Turn your Christmas delivery offerings from 𝗵𝗼-𝗼𝗵-𝗻𝗼 to 𝗴𝗼-𝗴𝗼-𝗴𝗼! Unwrap Zonal Delivery, our new cost-effective and user-friendly platform for managing delivery service providers, which offers seamless integrations with the three major online ordering and delivery services, Uber Eats, Deliveroo and Just Eat Takeaway.com 𝗭𝗼𝗻𝗮𝗹 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆'𝘀 𝗸𝗲𝘆 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀... ✔ Seamlessly integrated into Zonal's EPoS ✔ Simplify operations with centralised management of items, menus, and modifiers ✔ Sync and publish POS and menu changes across all online channels ✔ Easily manage menu items with flexible pricing for each delivery provider Make the very most of the uptick in delivery orders during the party season - Zonal Delivery enables you to manage multiple locations and delivery service providers effortlessly from one dashboard and publish changes instantly with a single click, transforming service operations, whilst boosting the bottom line, all supported by our UK-based helpcentre. 👉 For all the info and to book a demo, visit - https://lnkd.in/emyHyvEt #ZonalUK #ZonalDelivery #HospitalityTech #Delivery

🚀 Attention Food and Last Mile Delivery Innovators! 🚀 Are you tired of relying on third-party delivery services and feeling like you've lost control over your brand's final touchpoint? There's a game-changing solution that puts the power back in your hands: Drivosity with in-house delivery. 🌟 Let's talk about revolutionizing your delivery operations. It's time to break free from the limitations of outsourcing and embrace a solution that not only keeps your brand front and center but also brings a host of tangible benefits: 🔹 **Reduce Insurance Claims by Over 75%**: With Drivosity's advanced tracking and monitoring capabilities, you can ensure safer driving practices among your in-house delivery team. Say goodbye to costly accidents and hello to significant savings on insurance claims. 🔹 **Increase Productivity**: By streamlining delivery operations with Drivosity, you'll improve customer wait times, overall customer satisfaction, and efficiency. This means more orders completed in less time, more sales, better tips for drivers, boosting your bottom line and delighting your customers with faster delivery. 🔹 **Keep Control of Your Brand**: Your brand is your most valuable asset, and with in-house delivery powered by Drivosity, you maintain complete control over every aspect of the delivery experience. From uniformed drivers to branded vehicles, every delivery reinforces your brand identity and builds customer loyalty. So, to all the forward-thinking food delivery companies out there, it's time to elevate your delivery game with Drivosity. Say goodbye to outsourcing woes and hello to a future where you're in the driver's seat—literally and figuratively. 🚚💨 Let's chat about how Drivosity can transform your delivery operations and take your brand to new heights. Drop a comment below or reach out directly to learn more! 📩 #Drivosity #InHouseDelivery #TakeControl Together, let's pave the way for a brighter, more efficient future in the food delivery industry! 🌟

What do restaurants do when they don’t have enough of their own couriers? That’s right – they bring in outsourced couriers! And Glovo On-Demand provides exactly this option. GetOrder offers seamless integration with Glovo On-Demand. No need to manually transfer orders. Simply enter the order number, and all the necessary information will be exported from your POS to Glovo On-Demand. Try it out!

Never know how to respond or what to say when replying to a review whether it's negative or positive? NEVER struggle anymore with OrderOut's guide and templates to make this process quick and simple. Check out our free guide!! --> https://lnkd.in/gtkQzFkZ OrderOut plays a pivotal role in facilitating businesses to receive amazing reviews through seamless integration with multiple delivery platforms like Uber Eats, Doordash, and Grubhub, as well as Square and Clover POS systems, OrderOut minimizes errors and ensures prompt and accurate order deliveries. #restaurantmanagement #googlereviews #ubereatsreviews #ubereats #yelp #yelpreviews #restaurant #restaurantlife #business #businessreputation #orderout #reviewsmatter #onlinereputation

Today we’re thrilled to announce our new expanded partnership with Toast. Since 2021, Uber and Toast have partnered to offer a streamlined integration with the Uber Eats marketplace platform—allowing restaurants to bring third-party ordering and delivery to millions of guests. Now, a new integration with Toast Delivery Services and Uber Direct will help Toast restaurants across the US use Uber's expansive delivery network to deliver orders made on their Toast-powered Online Ordering channels. Restaurants interested in integrating Uber and Toast can learn more here: https://lnkd.in/emWAyNTd 🗣️ Brandi Villarreal, Kelly Sennatt Esten, Brian Terpay of Over Easy Restaurants