Holly W. Samuelson’s Post

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Associate Professor in Building Technology / Sustainable Design at Harvard University Graduate School of Design

How much do workplace aesthetics matter to work performance? Maybe more than we're willing to admit. As a professor and researcher who focuses on the technical aspects of building design, I seldom hype the importance of aesthetics. But our latest study uncovered an exciting finding. We asked 614 hybrid workers to rank the importance of 10 workplace factors on their work performance. They ranked aesthetics almost last. BUT then we asked participants to assess each factor on a scale (1 = much better at home, to 5 = much better at the office), and separately, their overall work performance at home and the office (1 = terrible, to 5 = excellent). We then built a machine-learning model to predict their perceived work performance at either location based on all their survey answers. By far, the most significant predictor of a high work performance score? Adequate space and privacy? Nope. Noise level? Nada. Overall aesthetics of the workplace? Bingo. Is this mismatch a result of social desirability bias? In other words, are survey respondents answering in a way that's deemed socially acceptable, thus downplaying the importance of aesthetics? Are we blind to how much aesthetics matter to our work performance? And, importantly, should I go clean up my desk? https://lnkd.in/efRH9smx... Srivastava, C., Murnane, E., Billington, S. and Samuelson, H., 2024. Impact of workplace design on perceived work performance and well-being: Home versus office. Journal of Environmental Psychology. with Charu Srivastava

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Holly W. Samuelson

Associate Professor in Building Technology / Sustainable Design at Harvard University Graduate School of Design

9mo
Alexander Matthias Jacobson

Architect | Environment | Tech | Real Estate | Food Systems | Team Lead for Life Cycle Specialists in Rambøll's Sustainability Consultancy, Denmark

9mo

My comment is already assumed within your work, but just to make it explicit… it’s worth asking what aesthetics actually refers to. In my mind, aesthetics is not simply about appearance. It’s about clearly organized space that is easy to understand, easy to use and which accommodates our every need.

Michael Kent

School of Business, SUSS

9mo

Super interesting article, Holly W. Samuelson! Interestingly, the view outside isn't always ranked highly when considering its importance to satisfaction. However, it tends to be ranked much higher when we consider dissatisfaction. This might be because people become habituated to the view outside, but when there is none (i.e., windowless spaces), dissatisfaction increases quickly.

Ben Markham

President of Acentech, Acoustics Consultant, Technologist, Teacher

9mo

Fascinating! Am I wrong to be noticing that noise is still pretty high up there (second on the list at right) and remains a critical and oft-overlooked aspect of design?

Rafael Rivero

Relationship Building | Creative Strategies | Daylighting Advocate

9mo

This is great information. Thanks for sharing.

Peggy Burns

Development Consultant

9mo

Super important work Holly. Please let me know if you ever want to brain storm ways to support this research.

Reshma Singh

Program Director, Lawrence Berkeley National Lab

9mo

Nice insights Holly Samuelson Charu Srivastava

Such an interesting finding, and so much more to unpack here. Looking forward to reading the entire paper - thank you for sharing!

Francisco Brown

METROPOLIS Magazine + MICROPOLITAN studio

9mo

Love this Holly Samuelson! Thank you for sharing.

Gogi Gupta

Building the world's most ambitious advertising agency.

9mo

Reetika Vijay, AIA LEED ap , this research will make you millions… JJ Nelson, you too.

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