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Business Leadership & Transformation Expert | ICF-Certified Coach | Agile Advisor | Speaker | Helping organizations achieve success through leadership, agility, and transparency | 👇Upcoming Course Dates

The feedback fallacy: Why your well-intentioned comments might be backfiring. Let's rethink how we give and receive feedback... 'Great job!' 'You need to be more proactive.' 'Your presentation skills need work.' Sound familiar? We've all given or received feedback like this. But here's the kicker: most of it doesn't work. In fact, it might be doing more harm than good. Why traditional feedback often fails: 👎 It's too vague to be actionable 👎 It focuses on weaknesses instead of strengths 👎 It's based on the giver's subjective experience 👎 It often comes too late to be useful So, how do we break the cycle and make feedback actually, you know, helpful? Try these strategies: 1️⃣ Make it timely: Immediate feedback is more impactful than annual reviews (allow for reflection or cooling off when needed) 2️⃣ Be specific: 'Great job on how you handled that client's objection' beats 'Good work' any day. 3️⃣ Focus on observed behavior, not perceived traits: 'I noticed you did not raise the concerns you had in today's meeting.' vs. 'You're not assertive enough.' 4️⃣ Encourage self-reflection: Ask, 'How do you think that went?' before offering your thoughts. 5️⃣ Highlight strengths: People grow more in their areas of strength than weakness. 6️⃣ Make it a dialogue: Feedback should be a conversation, not a monologue. 7️⃣ Follow up: Check in on progress and offer support (in a non-overwhelming way). The goal of feedback isn't to criticize or praise. It's to help someone learn and grow. Lastly, remember that feedback is rarely, if ever, effective if there is a lack of trust or safety. What's the most helpful piece of feedback you've ever received? Or the least helpful? #FeedbackCulture #LeadershipDevelopment #EmployeeGrowth

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Edward (Ed) Fuller

Agile Transformation at Huntington Bank

2mo

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