Jas Singh’s Post

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Thought Leader Driving Digital Transformation with AI Innovations | VP of AI Integrations & Emerging Tech | Pioneering AI Solutions for Sustainable Growth

Merkle's diving into business leaders' priorities, and whether they're aligned with meeting consumer expectations. Our previous study provided insights into consumer attitudes and brand interactions. In the second installment of our 2024 CX Imperatives research, we uncover what sets CX Leaders apart. If you aren’t a leader yet, don't worry—small tweaks can put you on the path to CX excellence: https://bit.ly/3zFCwuw

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