Jay Milliken’s Post

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Consumer-driven strategic thinker helping C-level executives grow their businesses and careers.

Amazon Prime continues to push the boundaries. Is it just a free shipping offer? Is it a leading #loyaltyprogram that challenges conventions through a subscription model? At this point, it doesn't really matter. Amazon Prime understands that the key to building and sustaining membership is to provide value to customers. Its latest membership offering around savings at the gas pump shows that it continues to understand what motivates consumers. #loyaltystrategy #customerstrategy #growthstrategy

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