📦 "The One-Man DSP" Series: Part 2 - The Mule Run 📦 When you hear "mule run," what image does your mind conjure? 🕵️The Mission: Every day, deliver 50 pharmacy packages from Hagerstown, a journey stretching 82 miles to Baltimore, and then fan out to distribute them across another 90-mile radius. Every package must reach its destination or return to the starting point in Hagerstown. The start date? Just one week away. How did Jimmy pull it off? 🛫 Immediate Action: Jimmy flew to Hagerstown, secured an Airbnb, and dove headfirst into recruiting. 🚚 Hands-On Approach: Choosing the right person was just the beginning. Jimmy's commitment meant joining each mule run, ensuring perfection in every delivery. 🔍 But there's more: From dispatch systems, to detailed customer reporting, to driver heat strokes - this story has layers we're excited to unveil. Our first insight… 📆Introducing Flex Shifts 📆 Jimmy implemented “Flex Shifts”. With Flex Shifts, you commit to a min. shift length and then state up to how long past that min. you’d be open to working should we have the work. Example: a Friday 12-4pm Flex Shift would be reserved by a driver who’d say that they’re fine working the guaranteed 12-4pm hours, and would be ok “flexing” till 7pm should we have the work. This balanced both the desire of drivers to have a certain amount of guaranteed work with the volatile nature of our volume especially at the start, without breaking the bank for Para. Plus, this made recruiting drivers a breeze. Everybody knew they’d be paid hourly, what that rate was, and approx. how many hours a week a driver got. As a result, we never paid a cent on advertising to recruit drivers. And by the way, if you’re wondering about classification, I know…more about that later.
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📦 "The One-Man DSP" Series: Part 2 - The Mule Run 📦 When you hear "mule run," what image does your mind conjure? (Part 1 in the comments) 🕵️The Mission: Every day, deliver 50 pharmacy packages from Hagerstown, a journey stretching 82 miles to Baltimore, and then fan out to distribute them across another 90-mile radius. Every package must reach its destination or return to the starting point in Hagerstown. The start date? Just one week away. How did Jimmy Thompson pull it off? 🛫 Immediate Action: Jimmy flew to Hagerstown, secured an Airbnb, and dove headfirst into recruiting. 🚚 Hands-On Approach: Choosing the right person was just the beginning. Jimmy's commitment meant joining each mule run, ensuring perfection in every delivery. 🔍 But there's more: From dispatch systems, to detailed customer reporting, to driver heat strokes - this story has layers we're excited to unveil. Our first insight… 📆Introducing Flex Shifts 📆 Jimmy implemented “Flex Shifts”. With Flex Shifts, you commit to a min. shift length and then state up to how long past that min. you’d be open to working should we have the work. Example: a Friday 12-4pm Flex Shift would be reserved by a driver who’d say that they’re fine working the guaranteed 12-4pm hours, and would be ok “flexing” till 7pm should we have the work. This balanced both the desire of drivers to have a certain amount of guaranteed work with the volatile nature of our volume especially at the start, without breaking the bank for Para. Plus, this made recruiting drivers a breeze. Everybody knew they’d be paid hourly, what that rate was, and approx. how many hours a week a driver got. As a result, we never paid a cent on advertising to recruit drivers. And by the way, if you’re wondering about classification, I know…more about that later. #TheOneManDSP #DeliveryService #Misclassification
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Struggling with driver turnover? Here's how to "plug the leaky bucket" and turn it around: Read On: 𝟭. 𝗕𝘂𝗶𝗹𝗱 𝗮 𝗣𝗼𝘀𝗶𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝗖𝘂𝗹𝘁𝘂𝗿𝗲 - Open communication and involve drivers in decisions. - Value their contributions. 𝟮. 𝗢𝗳𝗳𝗲𝗿 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 - Regularly update pay scales. - Bonuses for performance and safety. 𝟯. 𝗖𝗹𝗲𝗮𝗿 𝗖𝗮𝗿𝗲𝗲𝗿 𝗣𝗮𝘁𝗵𝘀 - Map out the progression from Operator to Management. 𝟰. 𝗣𝗿𝗼𝘃𝗶𝗱𝗲 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 - Regular, constructive reviews. 𝟱. 𝗦𝗵𝗼𝘄 𝗗𝗮𝗶𝗹𝘆 𝗔𝗽𝗽𝗿𝗲𝗰𝗶𝗮𝘁𝗶𝗼𝗻 - Recognize and thank drivers frequently. 𝟲. 𝗘𝗻𝗵𝗮𝗻𝗰𝗲 𝗦𝗮𝗳𝗲𝘁𝘆 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 - Go beyond basics with comprehensive courses. 𝟳. 𝗪𝗲𝗹𝗹-𝗕𝗲𝗶𝗻𝗴 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲𝘀 - Support health and happiness with various programs. 𝟴. 𝗣𝗿𝗼𝗺𝗼𝘁𝗲 𝗪𝗼𝗿𝗸-𝗟𝗶𝗳𝗲 𝗕𝗮𝗹𝗮𝗻𝗰𝗲 - Offer flexible schedules and adequate rest. 𝗪𝗵𝘆 𝗶𝘁’𝘀 𝗪𝗼𝗿𝘁𝗵 𝗜𝘁: - Reducing turnover saves $2,000 to $10,000 per hire. - Reinvest savings to boost retention further. Creating a supportive environment ensures drivers stay and grow with your company. Interested in knowing more? Let's connect! More detail? Click https://lnkd.in/gC3c6jYU
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There’s a lot of talk about a ‘driver shortage’ in the trucking industry. But let’s be real: it’s not just a shortage of people willing to drive—it’s a shortage of qualified, experienced drivers for specific roles. We need to look deeper. Yes, drivers deserve fair compensation. They play a crucial role in keeping our economy moving, and their pay should reflect that. But at the same time, it’s not just about paychecks. It’s about understanding the evolving expectations of drivers today—better work-life balance, safer working conditions, and a company culture that values them as professionals. On the flip side, companies are struggling too. They face rising operational costs, regulatory hurdles, and the pressure to maintain high service standards. It’s a complex issue, and simply pointing fingers won’t solve it. What we need is a constructive conversation between both sides to find solutions that work for everyone. Let’s bring attention to this issue not to spark division but to inspire change. We can create a future where drivers feel valued and companies thrive by building a better industry together.
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Wednesday vibes with a long to-do list, first coffee down (many more to go), and weather is grey. But the bright side is knowing my clients' payments are going through hassle-free 🤭 and their suppliers won't have any issues dispensing their goods. Do you believe I’ll make it through my to-do list? Are you making it through yours? #currencysolutions #commoditytrading #internationalpayments #ontime #ClientSatisfaction #Productivity #HassleFreeTransactions
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What causes driver turnover? There isn't one single answer to the source of driver turnover, but there are common themes. To begin to understand turnover, it's important for fleets to distinguish between causes at different stages of a driver's tenure. As with any large problem, it's best to tackle it one step at a time. In our experience, these are some of the easiest common causes of turnover by driver tenure for fleets to fix: Pre-hire · Lack of communication · Unaddressed concerns The First 30 Days · Equipment or schedule issue as first impression · Misunderstood payroll · Benefits misunderstanding or registration problem Later in the First Year · Unmet or undefined expectations · Cultural misfit (or no culture at all) · Recurring equipment or scheduling problem Systematically eliminating these issues will make a big impact on your turnover. For our clients, we start here for quick wins while we implement a more complex system that consistently engages drivers and pushes turnover even lower.
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AlmCrown isn’t technically a 24 hour company, but we’re basically a 24 hour company. To be honest, it’s been my goal to transition to 24-hour services for a while now. But I’m realizing we’ve yet to actually turn down any reasonable overnight work so far. I had this realization during onboarding talks with a new potential client. They’re interested in AlmCrown because their current logistics provider can’t accommodate overnight support. They need someone who’s available in the warehouse at 2 a.m. to load trucks. We can do that. Officially, we close at 10 or 11 p.m. and open at 6 a.m., but our deliveries are 24 hours, so there’s always someone at the warehouse. And if there’s not, we can send someone. So I guess I’m pretty close to checking “24 hour services” off my list. Because I can’t imagine saying no to a client just because it’s past my bedtime. __ 👋 Hi, I’m Jason. I run a logistics company that specializes in customized deliveries. Follow for more industry insights.
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In Part 2 of the FleetOwner article, Selerix Vice President of Business Development, Jasper Purvis, discusses how communication will greatly benefit both drivers and managers, beyond the hiring process. For example, when open enrollment time comes around, for drivers that experience a life-changing event, “those are the points in your life where those benefits are most important, and we don't do a very good job at talking to (the employee) when the employee needs it.” https://lnkd.in/ea8E5WU5 #trucking #driverrecruitment #openenrollment #employeebenefits
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Beat the Summer Rush with Number1Drivers: Your Solution to Driver Shortages Contact: 07442 592768 Email: daniel@number1drivers.co.uk 🌞 As the summer sun brightens our days, consumer buying power is on the rise, leading to increased demand for transportation services. However, this season also brings a challenge: a dip in available drivers due to holiday vacations. 🚚 Don’t let driver shortages slow your business down. At Number1Drivers, we specialize in providing qualified drivers for temporary positions, ensuring your operations run smoothly all summer long. Why Choose Number1Drivers? Quick Placement: Our extensive network allows us to quickly fill positions with professional drivers. Flexibility: We offer flexible staffing solutions tailored to your specific needs. Quality Assurance: Each driver is thoroughly vetted to meet the highest standards of safety and reliability. Plan Ahead Anticipating your needs in advance is crucial. Partnering with Number1Drivers allows you to: Maintain Efficiency: Keep up with the summer demand without any disruptions. Ensure Continuity: Seamless transitions between drivers mean uninterrupted service. Stay Competitive: Meet delivery targets and maintain your edge in the market. Let’s make this summer your most productive season yet. Contact Number1Drivers today and secure the driving force behind your success! #SummerStaffing #DriverRecruitment #TransportationSolutions #Number1Drivers Monika Gorczynska Nichola Fletcher Sammie-Lee Brereton Siobhan Doherty 🚛♥️
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When you step away, your appointments are still in good hands. With everything managed seamlessly, you can enjoy your time off without any interruptions with Picktime #picktime #appointmentbooking #appointmentscheduling #schedulingapp
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Poor communication and process are the main reasons service departments fail
This week's Drive By: Should your Service Department pay Technicians on closed repair orders or booked time? Our caller's dilemma highlights the balance between improving efficiency and maintaining employee morale. We discussed the pros and cons of both approaches, including better documentation vs. potential delays in technician pay >> https://swiy.co/OVrb How do you handle technician pay in your service drive? If you've got a burning question about your Service Department, call it in to 8333 ASK SDR. You might hear your question answered on the show, and you'll get some cool Chris Collins swag if we air it.
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