Kelly Miller Eliyahu’s Post

📰 News: 📰 🚀 Embrace Data and AI: The Key to a Customer-Centric Business! 😎 In today’s fast-paced digital world, being customer-centric is no longer optional—it's a necessity. According to recent stats, customer-centric companies are 60% more profitable than those that aren't. Your secret weapon? Leveraging data and harnessing the power of Artificial Intelligence -AI- to revolutionize customer interactions! 📊🤖 Amazon Connect just demonstrated how game-changing this can be. Their generative AI-powered summaries now deliver insights to agents within seconds, not minutes. Imagine what that could do for your customer service! Key Metrics to Ponder: 👑 73% of customers fall in love with a brand and remain loyal because of friendly customer service. ⏱️ Companies using AI to support their contact centers see a 40% increase in efficiency. 👍 Post-interaction follow-ups improved by 30% with real-time AI integration. 💬 Over 1 million call records can be analyzed effortlessly, providing deep insights for future strategies. Developing a sustainable customer-centric business involves more than tech-savvy tools; it’s about fostering a culture that prioritizes your customers' needs every step of the way. Empower your team with the right data and AI resources, and watch your customer satisfaction soar! 🚀 What are your thoughts on adopting a customer-centric focus? Drop a comment below! And don’t forget to follow AnniQ for more insights! 🔔✨ #Ecommerce #Retail #Commerce #Manufacturing #Logistics #Hospitality #Consulting #Strategy #Innovation #Business #ArtificialIntelligence #CEO #Founder #AnniQ https://lnkd.in/ekNtDW5H

Ecommerce leaders acknowledge that their path to success hinges on proficiency in three crucial areas 👇 🚀 Meeting Customer Expectations 🚀 Navigating AI Opportunities and Risks 🚀 Strategic Technology Deployment to meet Business Objectives We created Coveo’s AI Guide for search and product discovery to equip you on all three. Grab your copy: https://bit.ly/3SsIBjK #CoveoAI #GenAI #productdiscovery

The constant exposure to AI in the retail industry can be overwhelming. Companies are finally moving beyond the "hype" stage and are now able to focus on practical use cases that drive business value. People are eager to see case studies and results; our AI lab at SoftServe can demonstrate this, whether it's within marketing enablement, back-office efficiencies, supply chain optimization, personalized digital experiences, or a deeper level of customer service for shoppers. However, many companies still lack the proper policy and governance processes to leverage AI in a long-term and scalable manner. In addition, many companies are rushing to invest without the proper architecture and resources to capitalize on the data they already have at their fingertips. SoftServe offers a variety of solutions to address the specific questions your business may have, such as "Where do I start? Can I execute this? What does this look like?". No matter where you are in your AI journey, we're here to help with discovery, custom builds, application integration, data enrichment, and ongoing scalability. #ai #generativeai #retail #supplychain #digitaltransfomation #softwaredevelopment

📰 News: 📰 🚀 Embrace the AI-Driven Future: Why Being Customer-Centric is Your Best Bet! 🌟 In the era of rapid digital transformation, being a customer-centric company isn't just a buzzword—it's a game-changer! Data and artificial intelligence -AI- are becoming the secret ingredients in crafting exceptional customer experiences, and the numbers speak for themselves. Simply put, AI is revolutionizing how businesses operate, helping automate routine tasks, uncover groundbreaking insights, and tailor personalized customer interactions. This isn't just speculation—it's backed by solid data: 📈 Companies using AI are 40% more efficient in personalizing customer experiences. 💡 Businesses that turn to AI-driven analytics can leverage a 15% increase in customer satisfaction. 🔄 Over 73% of consumers expect businesses to use their data to improve customer experiences. AI leaders like Amazon and IBM are already harnessing the power of AI to boost their customer-centric strategies. Amazon's innovative AI tools improve inventory management and create personalized shopping experiences, while IBM's AI research focuses on solving complex, enterprise-level problems. Investing in a customer-centric approach powered by AI isn’t just about staying competitive—it's about leading the pack. Comment below to share your thoughts, make sure to follow AnniQ for more insights into digital transformation, and stay ahead of the curve! 🙌 Let’s reshape the future, together! 🌐 #Hospitality #Ecommerce #Retail #Commerce #Manufacturing #Logistics #Business #AIDriven #Digital #AI #Strategy #Innovation #ArtificialIntelligence #AnniQ https://lnkd.in/giQyHJWv

One of the things I've heard since re-joining Logic Information Systems is how frequently retailers are considering generative AI. Considering all the legitimate hype and excitement around its capabilities, it's no surprise. However, it's not a magic elixir, it won't solve the complex challenges that exist across all retail organizations today - things like 📦 Inventory optimization 👩🔧 Personalization 💲 pricing strategy and optimization. As Graeme says in his latest article (link in the comments), "gen AI doesn’t enable retailers to leapfrog the data and analytics challenges they faced before the new technology came along". His recommendations: 1. Ease up on the organizational expectations for gen AI 2. Find some use cases in which gen AI can be an accelerator 3. Understand that AI has a role and application separate from genAI that retailers would benefit from prioritizing 4. Align the data & analytics strategy - inclusive of AI and gen AI - with the company’s overall business strategy Retail leaders need to understand gen AI's limits and keep their focus on the kinds of data and analytics strategies and capabilities that can truly impact their top and bottom lines. I'm curious what others have seen... are you seeing much application of gen AI within the enterprise? #genAI #retailanalytics #datastrategy

📰 News: 📰 🚀 Embrace AI: It’s Time to Automate or Be Left Behind Tech is moving fast—blink, and you'll miss it. If you’re in retail, you can't afford to stay in the dark ages. Automate your customer interactions and back-office work with AI to cut through the noise and get things done efficiently. Look, no one said running a business would be easy, but why make it harder than it needs to be? AI can streamline your operations and keep you on top of your game. Here’s why: 🔹 Companies using AI report 20% higher customer satisfaction rates. 🔹 Automating back-office tasks can reduce overhead costs by up to 30%. 🔹 Retailers using AI for inventory management see stock-outs drop by 25%. 🔹 Real-time data analytics with AI improves decision-making speed by 40%. If you’re not thinking about how to integrate AI, you’re already behind. Get smart, cut the crap, and start automating today. How are you planning to integrate AI into your business? Drop your thoughts in the comments and hit that follow button for more insights. Let’s build the future, one automation at a time. 💡🚀 #Retail #Disruption #Creativity #ArtificialIntelligence #AIOwners https://lnkd.in/eyufPu3c

🚀 As product catalogs grow in volume and complexity, manual verification becomes a bottleneck. 🛒 Accurate catalog data is crucial for building customer trust, but inaccuracies like misleading descriptions or incorrect pricing can lead to frustration, abandoned carts, and lost sales. 😡 Enter AI-powered catalog data verification! AI automates error detection, ensures data consistency, and enriches product information. From generating SEO-friendly descriptions and suggesting relevant keywords to recommending cross-sell and up-sell opportunities, AI keeps your catalog in top shape. Benefits of AI-driven verification: 🌟 Reduced errors 🌟 Scalability without sacrificing accuracy 🌟 Faster responses to market changes 🌟 Improved customer experience 🌟 Increased profitability Transform your catalog management with Bluehour AI and stay ahead of the competition! 🚀💼 #eCommerce #AI #CatalogManagement #DataVerification #CustomerExperience #BusinessGrowth

📰 News: 📰 🚀 Unleashing the Power of AI: Transform Your Customer Experience Now! Hey there, trailblazers! Let's talk about how being customer-centric is not just a buzzword; it’s the secret sauce for success in today's competitive landscape. Did you know that businesses that prioritize customer experience see a 4-8% higher revenue growth than those that don't? 📈 That's right, happy customers equal a thriving business! Generative AI -GenAI- has arrived to rewrite the rules of customer engagement. Imagine AI that not only automates tasks but also crafts human-like content and responses. It's not just advanced technology; it's a paradigm shift, and those who embrace it will go far beyond traditional limits. Here are some jaw-dropping figures to chew on: • 71% of customers expect companies to deliver personalized interactions • Businesses leveraging AI see a 40% boost in operational efficiency • Retailers using GenAI can reduce their costs by up to 20% • 84% of enterprises view AI as a strategic priority for growth Curious to see how GenAI is revolutionizing retail and making businesses smarter, faster, and more customer-focused? Don’t be a stranger—drop a comment with your thoughts and experiences. And make sure to follow AnniQ to keep the conversation going and stay ahead in the game! 🌟 📩 Comment below and join our community of innovators today! #Hospitality #Ecommerce #Retail #Commerce #Manufacturing #Logistics #Business #AIDriven #Digital #AI #Strategy #Innovation #ArtificialIntelligence #AnniQ https://lnkd.in/epHbQ74x

📰 News: 📰 🚀 Automate or Die: The AI Revolution in Retail 🌐 Retail is shifting gears, and if you’re not riding the AI wave, you’re about to sink. Automation with AI isn’t just a trend; it's the survival kit for modern retail. Cut the BS—Generative AI is your ticket to a lean, mean, customer-pleasing machine. Generative AI CRUSHES manual tasks, creates mind-blowing customer experiences, and keeps your inventory tighter than Fort Knox. Still skeptical? Check these stats: 🔹 70% boost in personalized marketing ROI with AI-generated content    🔹 30% reduction in stockouts using AI-driven demand forecasting    🔹 60% time savings in customer support with AI chatbots    🔹 Real-time dynamic pricing can spike sales by 20% Imagine AI handling your entire back office, forecasting demands, managing inventory, and engaging with customers like a pro. And guess what? You get data-driven insights to make smart decisions on the fly. Think you can handle that? Stop bitching about long hours and inefficiencies. Go all in on automation and let AI transform your retail hustle. 💡 What's stopping you from automating? Drop a comment below and let's get this convo rolling. Follow AI Owners for more game-changing insights. 💡 #Retail #Disruption #Creativity #ArtificialIntelligence #AIOwners https://lnkd.in/eJf5av2s

From automating manual tasks and providing seamless customer experience to personalized customer choices, AI is powering enterprises to do just that. Read the blog to know more. https://lnkd.in/gHuPNut4 #AIOps #AI #HumanandAI #Operations #AIAutomation