Loyalty360’s Post

Loyalty360 spoke with Sam Panzer, Director of Industry Strategy at Talon.One. Sam spoke about the 2024 trends in customer loyalty and some of the opportunities he sees within his organization from the brand side. Here are a few insights from their conversation: “Talon.One sees two key areas for brands to focus on in 2024. First, brands are encouraged to think about how their loyalty programs support the organization’s data strategy. Loyalty programs offer a great vehicle for both collecting and using zero- and first-party data.” Watch the full conversation here: https://lnkd.in/gNWSHdEH #loyalty #trends #cx”

Mark Johnson, CEO of Loyalty360, spoke with Manoj Agarwal, Co-Founder of Xoxoday about today’s commercial landscape and fostering customer loyalty which requires more than discounts and rewards. Here are a few insights from their conversation: "Brands may have different cohorts of customers but still recognize the need for highly targeted loyalty campaigns. We help brands personalize their reward catalogs according to what we know about the customer. Members value targeted rewards more than generalized offers. The more personalized the rewards are, the more likely they are to foster brand love.” Watch the full conversation here: https://ow.ly/A8zb50QHe8s #loyalty #rewards #personalization #cx

The #1 reason members join a loyalty program is to “Earn Rewards”, and the average lifetime spend of customers who redeem their loyalty points is at least 6.3X higher than those who do not. Meet Eric Thiegs and I at Loyalty360 next week to discuss how to build a comprehensive global rewards catalogue to drive engagement in your loyalty program! #LoyaltyExpo #customerloyalty #loyaltyrewards #loyaltymarketing #giftcardapi #rewards #incentives

The BLQ (Brierley Loyalty Quotient)'s unique approach allows for a scientific assessment of loyalty's contribution to sales, offering a clear view of the return on investment in loyalty initiatives. Download their whitepaper here to learn more: https://ow.ly/sUFs50QFEKC #rewards #cx #loyalty

Insightful discussion on the importance of integrating loyalty programs with the brand's entire ecosystem, emphasizing cross-functional integration. #letstalkloyalty #loyaltymarketing #loyaltyprograms #loyaltytv

Attending Loyalty360's #LoyaltyExpo in Orlando next week? Let's schedule some time to chat about how Valuedynamx can enhance your customer engagement with our innovative purchase rewards offers and programs. DM or find me on the app! #CustomerLoyalty #Rewards #CardLinkedOffers #AffiliateMarketing

Join us this Thursday at 12:30 PM ET for this month’s Virtual Loyalty Lounge featuring insights from loyalty expert David Slavick! This is your opportunity to engage directly with David, Co-founder of Ascendant Loyalty Marketing, as he shares his expert take on the latest trends in loyalty strategies. Whether you’re looking to refine your existing program or explore innovative approaches, this forum is designed to answer your burning loyalty questions and equip you with actionable insights. Register now and be part of the conversation: https://lnkd.in/gSbmZWPm #VirtualLoyaltyLounge #CustomerLoyalty #LoyaltyStrategy

Never underestimate the power of conversation: our industry data shows that 65% of initial non-revenue inquiries at venues lead to ticket sales intentions. 📊 This isn't just data—it's a call to action. Every interaction holds the potential for conversion, shifting the focus toward strategic customer engagement. Why is this critical? It highlights the untapped opportunity in every question, urging venues to refine their engagement strategies for heightened conversion and revenue. Dive into our insights and strategies tailored for venue operators looking to capitalize on this potential. Transform your approach to customer interactions today. Learn more: https://hubs.la/Q02nZmNq0 #Ticketing #Venues #CustomerEngagement

At Almaq, we understand the importance of building strong connections with your customers. That's why we're thrilled to announce the launch of our comprehensive Loyalty Management Solution, designed to help businesses like yours attract, engage, and retain loyal customers like never before. With our Loyalty Management Solution, you can: ✅ Create Personalized Experiences ✅ Drive Repeat Business ✅ Foster Brand Advocacy ✅ Gain Valuable Insights At Amalq, we're committed to helping businesses like yours thrive in today's competitive marketplace. With our Loyalty Management Solution, you can build stronger, more profitable relationships with your customers and drive long-term success for your business. #LoyaltyManagement #CustomerEngagement #CustomerRetention #BusinessGrowth #CustomerExperience #UnlockYourPotential

Are you throwing money away on your loyalty program? 💸 Matt Smolin drops some hard truth on the #LocalMarketingLab. The days of one-size-fits-all loyalty are over. Here's why: Customers expect personalization everywhere. Generic offers often miss the mark. You're likely overspending on ineffective rewards. But there's hope. By tailoring experiences to individuals, you can: ‣ Boost program effectiveness ‣ Cut unnecessary costs ‣ Create genuine connections with customers Catch the full episode with Matt for actionable insights on next-gen loyalty programs. #CustomerLoyalty #PersonalizedMarketing #RetailInnovation