Everyone in Intercity is really chuffed with these results and rankings - but so what?
Well firstly, engaged and motivated staff deliver a higher quality of customer service - our NPS is +90 and average ITSM CSAT 9.3. Officially World Class 👌
Secondly, it’s a tough labour market in our sector, we continue to attract high calibre candidates - it seems great people want to work in a great Company and these results validate that. (We are Hiring so checkout careers on our website). 👀
Thirdly, succesful Managed Services delivery relies heavily on relationships and trust, our colleagues’ positive attitude and ‘can do’ approach is key to establishing these values. The Tech is the same - it’s our people that make the difference. 👫
Finally, our vision is to be the best technology company to work for and with. These Best Companies results (#No1 UK Telco) validate that those aren’t just words, it’s something we live and breath by. 😇
A huge thank you and congratulations to all colleagues at Intercity and a special shout-out to Andrew Jackson and Charlie Blakemore as I’m a great believer that leadership style and beliefs always set the tone of the organisation they lead. 🫡
Whether you’re looking for a better job or better IT service experience see what you’re missing out on via https://lnkd.in/dCi2JZrW
#bestcompanies
#2024BigReveal
Intercity takes the ✨ top spots ✨ in this year's Best Companies results 🏆
🎖️ 9th best mid-sized company in the UK to work for!
🏅 7th best company in the West-Midlands to work for!
🥇 We retained our #1 spot as telecom's best company to work for!
But that's not all. We're now ranked 35th best in the North-West, an astonishing climb from 82nd last year and a true testament to our incredible team at the Bolton office! 📈 🔥
It's not about what we do, it's about how we do it, and these results are a testament to that and the DO MORE culture our team embodies.
Time to get the champagne on ice! (for after 5pm, of course 😉 )
On a Spicy Entrepreneurial Journey | Food Critic | Best-Selling Author | Digital Marketer
8moFantastic! The MCC Team is amazing and looks after every possible situation! I was so impressed at how seamlessly they handled everything even some very difficult situations when I was on an event with them outside of Canada.