Anyone who has traveled a core system replacement or upgrade journey can appreciate why Amanda Cullen, AINS, CISR of Grange Insurance, refers to it as both a transformation and a conversion, where quality, accuracy, and timing are equally important. 🖥️I still remember my first policy admin system program, where I guided the organization through a complex and lengthy rollover at the renewal process. 🤯Talk about risk and change management - the policy servicing and underwriting teams had to continuously shift context between two very different ways of getting the same work done over an extended period of time. 🤝At ReSource Pro, we support our clients through this complex process, becoming their insurance expert in the loop to ensure data accuracy as the book of business or claims move from the original system to the new one. 📈Many of these engagements have also expanded to lead the design and documentation of the future-state business processes to fulfill the promise of the new core system. 🛣️Are you headed down this path or already on it? We'd love to help https://lnkd.in/eGgv7YXS #insurtech #insuranceindustry #changemanagement #riskmanagement #coresystems #systemsconversion #peopleprocesstechnology #strategicpartnerships #humanintheloop
When Grange Insurance moved to the new Guidewire Software platform, ReSource Pro was there to ensure a smooth, accurate conversion. What began as policy support soon expanded to cover renewals, transactions, and more, strengthening Grange’s operations. 🎥 Hear Amanda Cullen, AINS, CISR, discuss how ReSource Pro became a crucial partner in Grange Insurance’s journey. Watch here: https://lnkd.in/eS5Sk8jB