Earlier this month at #AWSreInvent, we had an incredible time hosting a Sushi & Sake Tasting with Tealium and Braze. Attendees explored how Merkle’s Customer 360 approach and Merkury identity solutions, powered by AWS, are driving personalized, privacy-safe customer experiences. Thanks to everyone who joined us for great conversations and even better connections! 🌐✨
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Watch the Season 2 premiere of CX Anonymous hosted by Amber Collins-Brown, MBA and Scott Shurson on the Loyalty Lounge! They’re joined by Jacob Madrigal, Head of Customer Success here at Annex Cloud discussing the strategic planning and execution of loyalty campaigns that resonate with customers, drive engagement and boost ROI. Watch the full episode here: https://lnkd.in/giyjfSw4 #CXAnonymous #LoyaltyLounge #LoyaltyCampaigns #LoyaltyStrategy
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#Newpost 💥 In this article, we'll explore #observability best practices in #AWS specifically tailored for #ecommerce, with the goal of maximizing operational efficiency and improving customer experience. Read the full post here: 👉 https://buff.ly/44QAXWn
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I think @Amber Collin’s question about the difference between a marketing campaign and a loyalty campaign is really important. Getting ready for a launch, so much feels integral to your everyday strategy. Going beyond those basics and using a loyalty campaign to drive customer action or engagement is when you really start unlocking the full potential of your program and software.
Watch the Season 2 premiere of CX Anonymous hosted by Amber Collins-Brown, MBA and Scott Shurson on the Loyalty Lounge! They’re joined by Jacob Madrigal, Head of Customer Success here at Annex Cloud discussing the strategic planning and execution of loyalty campaigns that resonate with customers, drive engagement and boost ROI. Watch the full episode here: https://lnkd.in/giyjfSw4 #CXAnonymous #LoyaltyLounge #LoyaltyCampaigns #LoyaltyStrategy
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It's here! The new season of CX Anonymous starts off with a bang. Watch to get lots of tips and hear some great examples of how clients have influenced behaviors, collected in-depth customer data and leveraged on-going feedback to continually improve their member experience and loyalty program performance.
Watch the Season 2 premiere of CX Anonymous hosted by Amber Collins-Brown, MBA and Scott Shurson on the Loyalty Lounge! They’re joined by Jacob Madrigal, Head of Customer Success here at Annex Cloud discussing the strategic planning and execution of loyalty campaigns that resonate with customers, drive engagement and boost ROI. Watch the full episode here: https://lnkd.in/giyjfSw4 #CXAnonymous #LoyaltyLounge #LoyaltyCampaigns #LoyaltyStrategy
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The SDV is changing mobility in many aspects. Looking forward to hear about one more, customer experience, in this great webinar!
Gain first-hand insights on how the software-defined vehicle evolves throughout its lifecycle. Join Markus Heyn, Chairman of the Mobility business sector & Member of the Bosch Board of Management, at the digital.auto SDV Unplugged webinar: “The SDV-enabled customer experience” on June 12, 2024 at 5:45 pm (CET) 📅 Mr. Heyn’s keynote is followed by an engaging online panel discussion on the future of mobility and software-defined vehicles. Alongside experts from Amazon Web Services (AWS), ETAS and Thoughtworks, we’ll explore how to execute the vision of hyper-personalized mobility customer experiences, enabled by the #SDV. Don't miss this opportunity to learn from industry leaders and be part of the conversation: https://bit.ly/4dUtnht
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If you are interested in what 2,600 CMOs and loyalty leads are saying about the future of AI in customer loyalty, this session on January the 14th is for you.
Head of Growth Propositions Strategy - Loyalty, Promotions, D2C Memberships at EPAM | Consulting Partner | Charity NED
Join me on January 14th to launch the Global Customer Loyalty Report 2025, alongside Zsuzsa Kecsmar and Andreanne Rondeau. EPAM Systems again partnered with Antavo AI Loyalty Cloud for the biggest report yet - including analysis of over 230M loyalty member actions, the insights from 2,600 CMOs and loyalty leads, and the thoughts from 10,000 consumers worldwide. Register now: https://lnkd.in/eYS6zFHW
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Uncover how Purplle creates an unforgettable shopping experience for over 10 million users monthly! In this episode of Cloudversation, join Suyash Katyayani (Purplle.com CTO), Amitabh Jacob (Google Cloud APAC's Tech Partnerships Director), and Ashish Mehta (OnlineSales.ai CEO), as they share the winning strategies for personalization, scalability, and customer engagement that power Purplle's success.
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Uncover how Purplle creates an unforgettable shopping experience for over 10 million users monthly! In this episode of Cloudversation, join Suyash Katyayani (Purplle.com CTO), Amitabh Jacob (Google Cloud APAC's Tech Partnerships Director), and Ashish Mehta (OnlineSales.ai CEO), as they share the winning strategies for personalization, scalability, and customer engagement that power Purplle's success.
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Uncover how Purplle creates an unforgettable shopping experience for over 10 million users monthly! In this episode of Cloudversation, join Suyash Katyayani (Purplle.com CTO), Amitabh Jacob (Google Cloud APAC's Tech Partnerships Director), and Ashish Mehta (OnlineSales.ai CEO), as they share the winning strategies for personalization, scalability, and customer engagement that power Purplle's success.
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Uncover how Purplle creates an unforgettable shopping experience for over 10 million users monthly! In this episode of Cloudversation, join Suyash Katyayani (Purplle.com CTO), Amitabh Jacob (Google Cloud APAC's Tech Partnerships Director), and Ashish Mehta (OnlineSales.ai CEO), as they share the winning strategies for personalization, scalability, and customer engagement that power Purplle's success.
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