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📊 Key Elements of Great Service 📊 What do customers value most in service? • 33%: Friendly and knowledgeable agents • 32%: Issue resolution in one transaction • 21%: Not having to repeat themselves Focus on these to boost satisfaction. What's your key to great service? #CustomerSatisfaction #ServiceExcellence #CustomerCare Click to find out more https://zurl.co/4XwJ

50+ Customer Service & Communication KPIs & Metrics | JAM

50+ Customer Service & Communication KPIs & Metrics | JAM

jam.co.uk

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