MHCLG Digital’s Post

🌟It's a question I often get asked: What exactly does a RevOps Manager do, and how does it stand out from other roles? In response, I've crafted this post to offer a peek into the world of optimizing operations: 🔍 Process Optimization: RevOps Managers specialize in fine-tuning processes across marketing, sales, and post-sales, solving puzzles to enhance efficiency. 🖥️ CRM Mastery: Managing the heartbeat of operations, they ensure CRM data integrity, streamline workflows, and declutter to keep things seamless. 🛠️ Tech Stack Management: From monitoring tool performance to exploring new solutions, they are dedicated to maximizing ROI through technology. 🚀 Sales Enablement: Empowering the sales team with timely updates and best practices to keep them at the top of their game. 💰 Sales Compensation: Ensuring fair and motivating compensation structures for the sales team to incentivize performance and drive results. 📊 Insightful Analytics: Crafting reports that tell meaningful stories, driving informed decisions at every turn. In a world where operational excellence is key, RevOps Managers are the architects of efficiency. #RevOps #Operations #Efficiency #Sales #Analytics

Morning 👏 Due to growth and hiring velocity, we've made a small tweak to onboard new team on the same day. It's one of those tweaks you don't make until you need to—hindsight is a wonderful thing. 🤣 but it feels so much better! Hats off to our HR powerhouse and supporting leaders for bringing this together straight after a busy offsite Rossanne Laurice Bunda, CHRP® Attacking Monday and this week with 7 new hires: 💚 💚 1 Technical Account Manager 💚 1 Account Manager 💚 1 Account Analyst 💚 1 Project Manager/Analyst 💚 4 Business Development Reps Technical Account Manager 🤓 - OrbitalX secures around £2000 per month of technology as part of your GTM motion, so you don’t have to waste time and money on the wrong choices. This role plays a key part in that orchestration. Account Manager 🤓 - Only looks after 12 clients, so you get a chance to build a real relationship that's not transactional or about selling something after every conversation. Our AMs are world-class, and I've seen all sorts of experience across Europe, America, and APAC. Account Analysts 🤓 - We're harnessing so much data that we're going to bring to the surface: account coverage, hot MQLs, who picks up the phone, B.E.S.T framework data for multithreading, social growth. This role is all about giving time back to the AMs so they can spend more time with you in our exclusive POD system. Project Manager/Analyst 🤓 - Complex orchestration takes critical attention to detail. As we grow PODs, the backend PM team needs help, so this role fits nicely into that. Business Development Reps - 🤓 🤓 🤓 🤓 - This role is super exciting. Over the past 12 months, we’ve had a front-row seat to how companies struggle to join the dots between market demand and a signed order form, so help is coming! 🚑 🚑🚑 Our XDRs will have a full end-to-demand motion in front of them with playbooks that work. They will never leave a conversation without a next step, world-class content for your TIER 1 ICP, an irresistible offer of knowledge, or an SQO meeting. Everything starts with a conversation...... OrbitalX Stuart Dale James Ford Hansel Belleza Marie Rose Malag Mary E. Rochelle Ann Condino Bobby Shawver

Happy Monday folks! Pooja Raman posted about a cool CSM opportunity @ Airtable - I checked their careers page and they have a bunch of other roles. 👀 👀 Roles in: ▶ Customer Success ▶ Sales ▶ Engineering ▶ Sales Strategy ▶ Finance & Legal That are hybrid & remote in: 🌎 San Francisco, CA 🌎 Austin, TX 🌎 London, UK 🌎 New York City, NY 🌎 USA APPLY, then #network! Link to their careers page in the comments :) #Hiring #NowHiring #SalesJobs #CSM #CSMJobs #ApplyNow

Entering into Q2, we are betting on a few strategic roles to help build on the rapid growth at Vyne! If you, or anyone you know is looking to join a fast-paced, PE backed Software Development organization dedicated to accelerating revenue within healthcare - drop me a DM! 1) Head of Revenue Operations 2) Head of Partnerships 3) Director of Client Onboarding 4) Growth Enablement Manager 5) Marketing Operations Specialist 6) Manager, Software Installation 7) Supervisor, Software Installation 8) Product Marketing Manager - Provider 9) Product Marketing Manager - Payer Links of JD in comments below! #Sales #Marketing #partnerships #revenueoperations #customersuccess #marketingops #revops #saas #healthtech

We talked about this in our Linkedin Audio Live session today How many Customer Success Roles are there in the market today?? Please read through them and pay close attention to the requirements.

With change comes pride in a great team for a job well done, and excitement for what’s next! I’m incredibly proud of my entire client support team for a year of immense accomplishment maturing and scaling our employee enablement, process optimization and tools deployment to create more competitively differentiated support for Frontline and our customers!  Our solution support today is more responsive, more capable, more personal, and more effective for our customers.  In the short span of a year, the team delivered mightily to build and execute operational playbooks spanning inflow volume, initial response, handle times, resolve rates and customer satisfaction across phone, chat and web channels; built a full readiness infrastructure, stood up proactive real-time service status communications, and is poised to build a powerful knowledge platform leveraging Zendesk AI! As I step off my journey with Frontline, I know they’ve got this and I’ll be cheering loudly from the bleachers! Looking ahead, I’m eager to explore new growth opportunities in a SaaS B2B or B2C organization within tech, eCommerce or adjacent spaces as a senior leader in customer or product support, product operations or program management, where I can continue pursuing my passion for integrating customer support with the product and brand ecosystem. That’s a fancy way to say that I love leading service and support as tangible value drivers to product and customer experiences. To this, I bring a diverse set of skills building and scaling high performance organizations, iterating operational and process capabilities and leading strategy innovation to align and amplify customer experience across service, support and product. It’s a quickly evolving and exciting space, and I love engaging with others who are in and around it- please don’t hesitate to reach out if you are aware of an opportunity or just want to share insights! #customerservice #customerexperience #customersupport #productsupport #programmanagement #customersuccess #customercare #leadership #servicedelivery #serviceoperations #opentoconnect #opentowork

#hiring *Global CS Operations Analyst (remote in Europe)*, Munich, *Germany*, fulltime #jobs #jobseekers #careers #Munichjobs #Bavariajobs #ITCommunications *Apply*: https://lnkd.in/g8dz4A-t With a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. Via its TuoTempo brand, we also offer a more sophisticated suite of optimisation products for large healthcare institutions.We built medical Practice Management Software as a SaaS. We help 260,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We also run a service that allows 80 million patients monthly to easily find the right doctor, and we currently have 19 million bookings per month coming online or through our software.Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen. We're funded by some leading VCs - Goldman Sachs, One Peak Partners, Point Nine and Target Global - and so far we have raised over €450m. Currently, we're on around €180m ARR (60% yoy growth) and are going to reach profitability in the first half of 2024!To ensure we have the right people in place for this, we are looking for a Global Customer Success Operations Analyst to join our team.During the past few years, our company has grown like crazy, and we grew from a startup to a big global company operating across 13 countries in Europe and LATAM. During this fast growth, small local teams developed highly personalized solutions for their local operations - but now the time has come to standardize and scale our processes to a global level, sustain our growth and expand, allowing quick and easy access to data and insights for all of our stakeholders.In this role, you will:Be a trusted advisor to the Customer Success teams across the globe - act as their main point of contact for business needs, solutio

DVA is not associated with this job post. GTM Systems Lead, Operations https://lnkd.in/g2J3Usu4 US - Remote What You Will Do: Oversee the design, implementation, and maintenance of GTM systems architecture Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience Experience creating, reviewing, and providing feedback on automated workflows Create and maintain documentation on processes, policies, and tutorials that enable other teams Define, prioritize, plan and execute complex and impactful systems projects Create a systems roadmap and define priorities with stakeholders Experience integrating external systems into a coherent and reportable data model Experience overseeing the automation and implementation of the lead to billing system cycle... #workfromhome #wfh #entrepreneur #stayathome #business #stayhome #motivation #success #money #work #onlinebusiness #love #makemoneyonline #digitalmarketing #homeoffice #networkmarketing #smallbusiness #marketing #financialfreedom #workfromhomelife #businessowner #affiliatemarketing #instagram #makemoney

DVA is not associated with this job posting Enterprise Account Exective US https://lnkd.in/gRA-SFUd Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.5 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What You'll Do Build and own relationships with large enterprises and strategic Mapbox customers, from first contact to product launch and beyond, ensuring that we grow with them Combine Mapbox building blocks with deep customer knowledge to present compelling solutions with clear business outcomes Communicate customer needs and industry patterns back to Mapbox product teams to influence our roadmap Develop and execute strategies to expand Mapbox’s adoption in key industry verticals, working closely with the extended team to tell our customers’ success stories Mentor more junior members of the sales team grow talent internally #jobs #job #jobsearch #hiring #recruitment #career #work #employment #careers #nowhiring #jobseekers #recruiting #business #jobsearching #jobseeker #jobvacancy #jobopportunity #jobhunt #resume #jobopening #hr #jobinterview #hiringnow #vacancy #jobshiring #motivation #education #staffing #interview

Attention #jobseekers #hotjob ALERT  Are you #opentowork? Were you part of a recent #layoff, part of a #reductioninworkforce, #laidoff? Check out this new #jobposting with Common Room! I can help you navigate your search with my 20 years of experience in the industry and as a #resumewriter. I can prepare a strong ATS friendly resume to get you results and get you back to work QUICKLY! There is a lot more competition with the recent #layoffs, so it’s even more important you stand out from the competition, and you have a proven job search strategy. How I can help you: • Customized resume preparation- taking the time to thoroughly understand your expertise, not just providing a basic questionnaire or mass-produced “cookie-cutter” resume template. • LinkedIn profile preparation/optimization. • Job search coaching to walk you step-by-step through the process so you aren’t aimlessly applying to jobs and not getting responses. • Freelance Recruiter with a vast network of hiring manager/recruiter contacts to connect you to. 58 of my clients have accepted offers in 2024, 106 accepted offers for new jobs in 2023, 124 in 2021 and 112 in 2022! One obtained a $70K increase in her previous salary, one DOUBLED his salary, one a $50K increase, one a $55K increase and another a $35K increase! Visit my 120+ LinkedIn recommendations of success stories. Two recent client’s success stories: “I went from constant rejection to averaging 6 interviews a week almost overnight.” “I wanted to thank you for all of your help and assistance in this process. I am going on to start my dream job thanks to you and your guidance. I wouldn't have gotten my foot in the door without your reach and connections. Again thank you so much for everything you have done for me and for others. I am blessed to have come across you in this vast network of people." Please take advantage of my FREE RESUME REVIEW offer on my website. https://lnkd.in/g-4bcFV “Remember you only get one chance to make a first impression, make it a Professional Impression!!” Benefits of hiring a Professional Resume Writer https://lnkd.in/gWpHBdBR   #careercoach #resumewriter #ono #nowhiring #gethired