A.I. and the Transformation of Enterprise Learning Recently, I shared insights in the Financial Times article titled, “Employers look to AI tools to plug skill gaps and retain staff.” AI enables us to create highly personalized, adaptive learning experiences that respond to each associate’s unique needs, helping them build skills faster and more effectively. With AI, training can become more dynamic and targeted, allowing us to bridge skill gaps, foster retention, and prepare our teams for the future of work. Through continuous innovation, The Academy at Bank of America continues to drive transformative learning experiences with innovative technology. #BankofAmerica #TheAcademy #Innovation #AI #ArtificialIntelligence #Futureofwork #ImmersiveLearning #LearningandDevelopment
This > “Our learners . . . don’t just want to read or watch training materials; they want to be an active participant.” Especially when it comes to difficult conversations!
100%. For the first time, AI helps us put the most personalized learning imaginable in the pocket of every learner around the globe!
Couldn’t agree more Michael! I look back fondly on my days at The Academy and I’m not surprised to see you continue to lead the pack here.
A great article Michael Wynn
Executive Finance Leader specialized in Driving Global Strategic Initiatives | Accounting Operations Expertise | Global Team Leadership | Financial Services Experience | American Express | GE Capital | Deloitte
1moPotential of AI in Learning & Development is exciting. Bank of America's initiative to use AI for training colleagues on difficult conversations through mock scenarios is an excellent idea. This approach can be further expanded to other areas such as developing hiring and interviewing skills.