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AI in retail isn’t just about automation—it’s about creating emotional, customer-centric connections. Michele Fitzpatrick shares how retailers can leverage AI to boost engagement, trust, and loyalty in Retail Today’s Executive Roundtable. Learn more: https://bit.ly/4hqCZSW #CustomerLoyalty #AI #MarketingAutomation

The AI conversation in retail often gets stuck on automation, but here's what excites me: AI's potential to create intensely personal, human experiences at scale. It's not just about efficiency - it's about crafting those meaningful moments that make customers feel truly seen and understood. 🤝 Michele Fitzpatrick nails it in this Retail Today roundtable - it's about using AI to transform digital interactions into deeply personal connections. Think less 'robot efficiency' and more 'digital empathy.' This piece beautifully breaks down how retailers can harness AI to create those magic moments that turn shoppers into loyal advocates. Great read for anyone passionate about using technology to deliver intensely personal human experiences in retail. The future of retail isn't just automated - it's authentically and personally connected. 🎯 #RetailInnovation #RetailTechnology #AIinRetail #RetailStrategy #FutureOfRetail #CustomerLoyalty #AI #MarketingAutomation

The customer is always right...   Well, with Artificial Intelligence (AI), retailers can be right, too. AI can help you understand what your customers want and need, transform the customer experience, and take your retail organisation to new heights.   In this blog, Business Development Director Andy Langthorne explores how AI is changing the retail space by helping retailers adapt quickly to changing customer preferences, how AI can optimise operations and different use cases where AI brings value to retail.   Read the full blog here: https://lnkd.in/etxmBE-M   #AI #AIandretail #retail #retailindustry #newtechnology #userexperience 

Discover how AI is revolutionizing retail! From personalized marketing to inventory optimization, explore six cutting-edge use cases that are transforming the industry. Enhance customer experiences and streamline operations with AI. Check out the full article: https://lnkd.in/gJW_w9wM #Retail #AI #Innovation #Tech #Business

Generative AI is changing retail, offering endless opportunities to enhance the customer experience and streamline operations. In the retailer’s guide to 2024, our AI expert Ole Johan Lindøe shares how to move beyond the hype and deliver tangible results: 🤖 Evaluate AI readiness: Understand the essential factors to consider before implementation 🔍 Identify the right use cases: Align AI with your business goals and tackle specific pain points 🌟 Learn from industry leaders: See how Ulta Beauty, Tractor Supply Company, and Walmart are using AI to drive innovation  Get the full insights in our retail guide: https://lnkd.in/dE2Mp9Yj (ungated) #ecommerce #retail #ai 

Yes, AI is a Hype and it will take time (years) to release the full potential of the endless possibilities we see today. BUT, real and live examples show us how AI already is boosting productivity, changing the customer experience and operating models at a pace not seen before. Download our retail guide and get in touch to discuss possible use cases, how to develop your commerce and martech technology and why you must change your operating model to take full advantage of AI.                   

In today's dynamic #retail landscape, meeting customer expectations while staying profitable is a challenge.  At ESTIGIA. The Power of AI. Simple, we harness the power of #AI and integrated approaches to drive growth and enhance customer experiences. Our CEO's latest article outlines 5 Strategic Imperatives to maximize unified commerce #revenue, based on our experience and industry best practices. Don't miss out on this valuable information. Click the link below to read more and transform your business strategy today!  Read the Article: https://lnkd.in/e-ZZ9MgY ESTIGIA. The Power of AI. Simple  #Retail #CustomerExperience #ESTIGIA #AI 

Secure your spot for our next webinar. Learn how AI enhances customer experiences, streamlines operations, and drives business growth across industries. Discover new opportunities to elevate your customer service strategies and stay ahead of the competition in today's dynamic marketplace. https://buff.ly/3QqFrwK #AI #ContactCenter #CustomerService

Getting from hype to real results with AI is not as easy as many feel... 🤷♂️ I see presentations again and again where someone should have shown what they achieved but instead tell why they did not finish the project before they had to present it💡📉 You can take a look at this article if you want to get a peak at how you can move beyond the hype

𝗥𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘀𝗶𝗻𝗴 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝗔𝗜 📉 This year, there has been a 4% decline in global organisations meeting customer expectations.     The result? A 3% reduction in Customer Experience Excellence across most markets.     Could AI be the solution?     Click the link to find out how AI is set to transform customer experiences, expanding capabilities and unlocking pioneering new approaches 🔗 https://lnkd.in/dXtJd8QU #ProcureTech #AIinProcurement #AI #Procurement #DigitalProcurement