OLUWAFEMI JOHNSON AKINLABI’s Post

Focusing on employee engagement doesn't just benefit your team — it also impacts customer satisfaction. Learn more from our friends at DecisionWise 👇

From Passion to Product: How Employee Satisfaction Drives Quality and Customer Loyalty Imagine the difference between a product built by someone who loves their job versus one made by someone simply clocking in hours. The energy, attention to detail, and pride of a satisfied employee create a ripple effect, reaching customers and enhancing their experience. Ultimately, a satisfied workforce becomes a competitive advantage, fueling innovation and customer loyalty. Invest in your employees, and watch as their satisfaction translates into the quality and integrity of everything your company stands for. #EmployeeSatisfaction #QualityProducts #CustomerExperience #CompanyCulture #InvestInPeople

Is customer satisfaction the key to success? Or is it employee experience? Its almost impossible to determine which one is the key to success because both are critical and synergistic with each other. It is almost impossible for customer satisfaction to exist without a good employee experience. But as customer satisfaction grows the employee experience will be more positive. Check out these 5 questions you can ask to measure employee experience in this article: https://hubs.ly/Q02xk22x0 #employeeexperience #customersatisfaction #employeeengagement

The success of a business depends on two things first is customer satisfaction and second is employee satisfaction.. 😃😃😃 in today's world business are focusing more on customer satisfaction and creating those products and services which are according to the customer taste and preferences businesses who keep in mind the priorities of customer always leads to a successful business and customer is an integral part for business success.. Also employees are one of the main pillars on which success of a business depends so business tries to focus more on employee satisfaction by initiating the following steps: :)engage them in decision making :)providing opportunities for skill development of employees :) my providing them healthy work environment 😃😃 #businessworld #businesssuccess

Customer Satisfaction Starts with Employees: Happy employees lead to happy customers. When your team feels valued and engaged, they deliver exceptional service, driving customer satisfaction and loyalty. HeadsUP's engagement solutions provide the insights needed to create a supportive work environment, reducing churn and improving customer interactions. How are you connecting employee satisfaction with customer success? #CustomerSatisfaction #EngagedEmployees #HappierWorkplace

During my 9 years of service, I’ve learned that exceptional customer service is the backbone of any successful business, as it builds trust, loyalty, and drives repeat business. However, it's impossible to provide great customer service without satisfied employees. Happy employees are more productive, engaged, and enthusiastic, leading to a positive experience for customers. When employees feel valued and supported, they're more likely to go above and beyond to ensure customer satisfaction. In turn, this leads to increased customer loyalty, positive word-of-mouth, and ultimately, business growth. By prioritizing employee satisfaction and customer service, businesses can create a winning formula for long-term success. #CustomerService #EmployeeSatisfaction #BusinessSuccess #CustomerExperience #EmployeeEngagement #CustomerLoyalty #BusinessGrowth #BrandReputation #CustomerCentricity #EmployeeFirst"

🌟Customer First and Customer Service are crucial pillars for businesses striving to enhance customer satisfaction and drive success. 🌟 #Customer First focuses on meeting customer needs, surpassing #expectations, and fostering a customer-centric culture to build trust and #loyalty. On the other hand, Customer Service involves providing efficient #support, resolving issues promptly, and enhancing the overall customer experience. By integrating these fundamental principles, businesses can achieve increased customer #satisfaction, positive word-of-mouth, competitive advantage, enhanced retention rates, and improved employee engagement. Embracing these values not only cultivates strong customer relationships but also propels growth and lays the foundation for sustainable success. #CustomerService #CustomerFirst #CustomerSatisfaction #BusinessSuccess #EmployeeEngagement #EnhancedServices #SustainableSuccess #EmployeeRetention #CustomerExperience #ClientRelationship #KnowYourCustomer #UnderstandYourCustomer

By prioritizing emotional intelligence training, Restaurants can: - Enhance customer satisfaction - Improve staff retention and engagement - Increase productivity and efficiency - Foster a positive work culture - Drive business success

Think service is just about customer satisfaction? Think again. ❗ By focusing on your organization’s SERVICE CULTURE...  You create value that ripples out to your customers, employees, partners, and communities. But this means making a serious commitment to building an UPLIFTING service culture.  When you do… You strengthen customer relationships AND your internal culture.  This is the kind of strategic advantage that sets businesses apart in a competitive market. Tell me: ❓ What do you think? ❓ Can you think of one way you’ve seen service create a positive ripple effect? ❓ What steps can your organization take to prioritize uplifting service? Ron Kaufman #customerservice #success #people #team

The Triple Pillars of Business Success 📊💼 "If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction, and cash flow." This quote underscores the significance of these three key metrics in ensuring the success and sustainability of any business. Let's discuss the interplay between these crucial aspects in the corporate world. 💰🤝🔍 #AccountingQuotes #BusinessMetrics #SuccessIndicators #CorporateSustainability #CustomerEmployeeCash