Pharmacy Mentor™’s Post

The UPW: A tool that is helping patients engage with their pharmacy and access healthcare in new ways. A tool that is changing the way pharmacies operate, save time, and drive more revenue. #pharmacy #upw

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CEO & Founder at Pharmacy Mentor™ | Big on Digital Pharmacy, Marketing, AI & Business Growth 🚀

There are many USPs for the Ultimate Pharmacy Website (UPW). But the biggest one? Face-to-face training delivered by pharmacists. I cover the North. Mitesh Shah covers the South. Yesterday, we both visited Eltham Pharmacy in London. Our latest client to go live with the UPW. Josh and his team received a comprehensive, 2-hour training session. All hands on and digitally recorded. We used to do this exclusively online. But as the system evolved, so has the training. It’s now so crucial for growth that we’ve moved to in-person sessions. The impact? Phenomenal. It lets us embed the system better into each pharmacy's unique setup. Optimising logistics for a smooth operation. Yesterday, we covered: - The website system, which went live last week - Setting up users: pharmacist prescribers, admins, and dispensers - Assigning terminals for the bookings dashboard and online orders - User journeys for patients, prescribers, and pharmacists - Managing POM, P-line, GSL orders, and Royal Mail - Understanding the full prescribing suite - Editing products, conditions, and risk assessments - Handling in-clinic bookings and settings - Managing NHS and private prescription orders - Website content editing - Marketing strategies - Ongoing support It’s a lot to take in, and some features are brand new to them. But the team were buzzing with excitement. They’re ready to adapt. Special shoutout to Merlin, the dispenser, who we designated the pharmacy TikTok and digital champion! 🎉 Huge thanks to Josh and the team for having us. It’s a real pleasure to be part of your digital transformation. The UPW isn’t just a pharmacy website. It’s a whole new way of working - designed to take your growth to the next level. 🚀 Keen on business transformation? DM me, or book a call directly here - https://lnkd.in/gHKmww8 #pharmacy #transformation

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