Poonam Chauhan’s Post

Customers can be annoying to an extent, that notwithstanding, ability to subdue your temper makes you a professional. Someone might ask; how long can ones anger be withheld against an unsatisfiable customer? The answer remains: as long as you would want to be exceptional. Being unique does not only include physical appearance but has a lot to do with composure in a time of unexpected. Remember, as a customer service representative or specialist your first and last name should be PATIENCE. Wear that name like Agbada and display it in your dealings with customers in order to thrive as a professional. Moreover, there are subtle ways to get your customer to reason with you on a particular issue while analysing the cause and effect of a particular situation. I am committed to keeping not all professional with customers while I constantly serve thrive to protect the organization's image. Seeing my post for the first time, I am Oluchi Obi and the best result for constant patronage in your business as customer Service representative/ Specialist. #Customerservice #openforwork #Lookingfornewopprtunity #Allaboutcustomer #Hiringmanagers

𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲! 𝐂𝐫𝐨𝐬𝐬-𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 When it comes to delivering 𝙚𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚, it is 𝙚𝙫𝙚𝙧𝙮𝙗𝙤𝙙𝙮'𝙨 𝙟𝙤𝙗. It isn’t for those who face the customers on the service or sales floor. It’s not only limited to the service advisors, customer experience officers, or salespersons; it also extends to people inside the company or dealership who deal with each other. It’s all 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙚𝙙 and 𝙚𝙫𝙚𝙧𝙮𝙤𝙣𝙚 is a service leader. Every person in the company or dealership, including office boys, security guards, and janitorial staff, must know their 𝙧𝙤𝙡𝙚𝙨 𝙖𝙣𝙙 𝙥𝙧𝙞𝙢𝙖𝙧𝙮 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙗𝙞𝙡𝙞𝙩𝙞𝙚𝙨. For example, if the service reception floor or customer lounge is not clean, this negligence is traced back to the janitorial team or administration department and the result, 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 is 𝙘𝙤𝙢𝙥𝙧𝙤𝙢𝙞𝙨𝙚𝙙. So to deliver exceptional customer service, it’s everybody’s job. It’s all connected. It’s cross-functional collaboration; in this way, the 𝙬𝙤𝙧𝙠𝙛𝙡𝙤𝙬 will be better, 𝙀𝙢𝙥𝙡𝙤𝙮𝙚𝙚 will feel better, 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 will feel better, and 𝘾𝙤𝙢𝙥𝙖𝙣𝙮 𝙤𝙧 𝘿𝙚𝙖𝙡𝙚𝙧𝙨𝙝𝙞𝙥 will feel better. #BeyondExceptional #moazzamabubakar #leadershipcoach #theautomotivator #automotivators #customerexperience #banks #hospitality #dealership #automotive #automotiveindustry #customersatisfaction #customerfirst

𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲! 𝐂𝐫𝐨𝐬𝐬-𝐅𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 When it comes to delivering 𝙚𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚, it is 𝙚𝙫𝙚𝙧𝙮𝙗𝙤𝙙𝙮'𝙨 𝙟𝙤𝙗. It isn’t for those who face the customers on the service or sales floor. It’s not only limited to the service advisors, customer experience officers, or salespersons; it also extends to people inside the company or dealership who deal with each other. It’s all 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙚𝙙 and 𝙚𝙫𝙚𝙧𝙮𝙤𝙣𝙚 is a service leader. Every person in the company or dealership, including office boys, security guards, and janitorial staff, must know their 𝙧𝙤𝙡𝙚𝙨 𝙖𝙣𝙙 𝙥𝙧𝙞𝙢𝙖𝙧𝙮 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙗𝙞𝙡𝙞𝙩𝙞𝙚𝙨. For example, if the service reception floor or customer lounge is not clean, this negligence is traced back to the janitorial team or administration department and the result, 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 is 𝙘𝙤𝙢𝙥𝙧𝙤𝙢𝙞𝙨𝙚𝙙. To deliver exceptional customer, it’s everybody’s job. It’s all connected. It’s cross-functional collaboration; in this way, the 𝙬𝙤𝙧𝙠𝙛𝙡𝙤𝙬 will be better, 𝙀𝙢𝙥𝙡𝙤𝙮𝙚𝙚 will feel better, 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 will feel better, and 𝘾𝙤𝙢𝙥𝙖𝙣𝙮 𝙤𝙧 𝘿𝙚𝙖𝙡𝙚𝙧𝙨𝙝𝙞𝙥 will feel better. #BeExceptional #moazzamabubakar #successcoach #theautomotivator #automotivators #customerexperience #banks #hospitality #dealership #automotive #automotiveindustry #customersatisfaction #customerfirst

Several key skills and attributes that are essential to have in a sales assistant: 1.Communication Skills: Very important for understanding customer needs and explaining products or services. 2. Customer Service: Strong focus on customer satisfaction and patience and ability to handle complaints and issues positively. 3. Product Knowledge: An in-depth understanding of the products or services being sold to answer questions and make recommendations. 4. Interpersonal Skills: Ability to build relationships with customers. 5. Attention to detail: Ensuring accuracy in transactions and attention to customer preferences. 6. Teamwork: Ability to work well with co-workers to achieve store goals. 7. Problem Solving Skills: Quickly address and resolve customer issues or concerns. 8. ORGANIZATION: Keeping the sales area orderly and manageable. 9. Adaptability: Flexibility and ability to deal with a fast-paced and changing environment. 10. Basic Math Skills: Handle cash transactions accurately. 11. Technological Expertise: Familiarity with vending software, point-of-sale systems and other related technologies.

First impressions matter! 👔✨ In the world of sales, appearance isn't just about looking good—it's about building trust and credibility. When a salesperson presents themselves professionally, it sends a message of reliability and competence. This can be the first step in establishing a strong, loyal customer relationship. A polished appearance can also reflect the company's brand and values. Customers often associate the salesperson's look with the quality of the products or services offered. For example, a well-dressed salesperson can instill confidence in clients, making them feel valued and respected. This, in turn, can lead to increased customer loyalty as clients are more likely to return to a business that consistently demonstrates professionalism. But it's not just about the clothes. Personal grooming, body language, and even the way a salesperson speaks can significantly impact customer perceptions. A friendly smile, eye contact, and a confident handshake can make customers feel more comfortable and appreciated. These small details can make a big difference in how customers perceive the salesperson and the company they represent. What do you think? How has a salesperson's appearance influenced your buying decisions? Share your thoughts below! 👇 #SalesTips #CustomerLoyalty #Professionalism #Careers #Jobs

❤️Exceptional customer service makes you a good salesperson. ⛏️Bad customer service will force you to be an exceptional salesperson. ☕️I like to think of it as the law of attraction. It’s like taking a young woman on a date: treat her with care and respect over coffee, and she’ll already have a desire to schedule lunch without you needing to ask. But if you fail to be a gentleman, she’ll be surprised you’re even asking for a second date. Of course, some people have the “looks” to overcome a lack of hospitality and get another chance. Sales works the same way. Don’t make things harder than they need to be. Treat the person or customer right the first time, and they’ll look for the opportunity to come back—you just need to ask. People > Product #PeopleFirst #ServantLeader #Serve #Sales

First impressions matter! 👔✨ In the world of sales, appearance isn't just about looking good—it's about building trust and credibility. When a salesperson presents themselves professionally, it sends a message of reliability and competence. This can be the first step in establishing a strong, loyal customer relationship. A polished appearance can also reflect the company's brand and values. Customers often associate the salesperson's look with the quality of the products or services offered. For example, a well-dressed salesperson can instill confidence in clients, making them feel valued and respected. This, in turn, can lead to increased customer loyalty as clients are more likely to return to a business that consistently demonstrates professionalism. But it's not just about the clothes. Personal grooming, body language, and even the way a salesperson speaks can significantly impact customer perceptions. A friendly smile, eye contact, and a confident handshake can make customers feel more comfortable and appreciated. These small details can make a big difference in how customers perceive the salesperson and the company they represent. What do you think? How has a salesperson's appearance influenced your buying decisions? Share your thoughts below! 👇 #SalesTips #CustomerLoyalty #Professionalism #Careers #Jobs

Every job is a Customer Service job.

Key skills and attributes in a sales assistant 1. Communication Skills: Ability to convey information clearly and listen to customers' needs. 2. Customer Service Orientation: A strong focus on providing excellent customer experiences. 3. Product Knowledge: Detailed understanding of the products being sold to offer accurate information and advice. 4. Sales Skills: Competence in engaging customers, promoting products, and closing sales. 5. Patience and Resilience: Capability to remain calm and professional with challenging customers or situations. 6. Attention to Detail: Accuracy in transactions and maintaining product displays. 7. Teamwork: Ability to collaborate effectively with colleagues to meet store goals. 8. Adaptability: Flexibility in handling changes in the store environment or procedures. 9. Problem-Solving Skills: Aptitude for resolving customer issues swiftly and effectively. 10. Positive Attitude: Friendly and approachable demeanor to foster a welcoming atmosphere.

Dear Professionals, I am looking to hire a Customer Service Personnel for resumption immediately. Kindly note that this position is Onsite, and pay is N200,000 monthly net. If interested, kindly send your CV to recruitment@buybetter.ng. Location is Lekki, Phase 1  Kindly see JD below:                                        *Customer Assistance and Problem Resolution: Responding to customer inquiries about products, services, orders, or accounts, troubleshooting issues, and ensuring a positive experience. *Sales and Promotion: Proactively identifying customer needs and recommending products or services that align with those needs, with a goal to drive sales. *Building Relationships: Developing rapport with customers to understand their preferences, building loyalty, and encouraging repeat business. *Cross-Selling and Upselling: Offering additional products or enhanced services to increase transaction value and meet customer needs more fully. *Handling Complaints and Returns: Addressing complaints professionally and managing return or refund requests while retaining customer satisfaction. *Accurate Record-Keeping: Documenting customer interactions, purchases, and feedback to support future interactions and ensure consistent service quality. *Product Knowledge: Maintaining up-to-date knowledge of products, services, promotions, and company policies to effectively address inquiries and make recommendations.