Pratik Singh’s Post

View profile for Pratik Singh, graphic

Product Designer | Framer Dev | Freelance Website Designer

Ever heard of the “Hook” model? and no, I'm not talking about Linkedin Hooks lol. SaaS startups often face high customer drop-off, especially within the first 3 days. The “Hook” model is a proven framework to reduce churn and drive engagement. Here’s how it works: -> Trigger: A well-timed email or notification that nudges users to take action on the platform. -> Action: Encourage a simple action, like registering for a trial or creating an account. Lower friction = higher engagement. -> Variable Reward: Offer valuable incentives, such as discounts or exclusive features, to keep users engaged and returning. -> Investment: As users engage, they start investing—whether it’s through subscriptions, time spent, or data shared. When you design your SaaS app’s UX around these 4 stages, you’re not just reducing churn—you’re creating user habits. Hook even a small user base, and establishing recurring revenue becomes much easier. -- Want a high-converting website or landing page design? Let’s connect and create a design that keeps users engaged! https://lnkd.in/d9Jtz5jv

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Raman Subedi

Product Designer ✦ Visual Design ✦ Undergrad focusing UX and design for startups

3mo

A ton of helpful info man, thanks!

Great breakdown of the “Hook” model! Understanding user engagement through these stages is crucial for SaaS success. How have you seen the impact of this approach in real-world applications?

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María Robinson Meucci

Partner Marketing Manager | SaaS Growth

3mo

Reducing churn with the "Hook" model is smart, pairing it with user feedback loops can enhance app experience deeper. Thoughts on integrating feedback early?

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