Queensland Association of Student Advisers (QASA)’s Post

Plenty to reflect on from last week’s IORMA - Futures Centre webinar. Focus was on impact of AI - particularly voice assistants and speech processing technology - on specific sectors and roles such as customer service and technical support. It was a joy to take part as one of the panelists, here’s a few post-event reflections: ➡️ Generative AI is providing new ways of accessing factual information. So, for people working in customer service and technical support roles, it is less about accumulating knowledge and more about good judgement and good communication, about being able to show empathy and build rapport. ➡️ The focus is on effective reskilling programmes. Being able to deliver these at a pace that matches the velocity of change in the external landscape is one of the biggest challenges. For example, the recent ‘The Work That We Want’ report by the World Employment Confederation shows that 78% of business leaders say they simply cannot currently train people fast enough. ➡️ The challenge for the next generation of workers is about being prepared to constantly evolve technical skills in order to harness the benefits of AI in terms of output and productivity. At the same time, a shape-shifting world of work is contributing to rising levels of anxiety. The last Youth Employment UK shows that 50% of young peoe are not confident that they will progress into a good job and that 1 in 3 young people who are currently in work are struggling and feel unprepared. The opportunity for forward-thinking employers is to be proactive in making this transition into work more manageable. ➡️ Building better bridges between education and world of work is the mission. The challenge for Universities and FE Colleges is to ensure that curriculums reflect the change that is happening around us and that tutors are on the cusp of the latest innovations. ‘Career focused’ universities and colleges must be at the vanguard of the #FutureofWork debate. There are also huge opportunities here for HR and recruitment professionals who can help make sense of the evolving workplace ecosystem. One further conclusion from last week’s online gathering was that regular peer to peer exchanges and insight from suject matter experts is a big way forward. So events like the Iorma webinar will become increasingly important as a platform for shared learning and co-creating new solutions to emerging challenges.

The skills-based organization is here to stay. Let's embrace this shift and empower our students to thrive! While helping someone find their professional identity has many challenges based on the individual's circumstances, it is always a step in the right direction to focus on discovering what problems interest and engage them with communities that resonate, and building skills around that experience until pathways emerge. https://lnkd.in/eWpY34ek

The rise of AI in the workplace and its potential to transform a significant number of jobs – especially those of frontline workers – is prompting many employers to institute Learning and Development (L&D) programs to help employees acquire or enhance their skills to stay competitive in the workplace. https://loom.ly/9h_irYo

Here are some of the Conference Workshop ideas I am working on: 1) Knowing How To Say ‘No’: Declining Assignments While Pursuing Promotions 2) Rouge One: How to Disrupt Without Being Disruptive 3) The Legend of the Seeker: How to Reframe from Seeker to Sought 4) A Tale of 2 Cities: Surviving 'The Worst of Times' in Abusive Work Environments 5) CS(a)I: Career Services AI Investigated 6) Not Ready To Be Career Ready: Cultural Differences & the NACE Competencies

The rise of AI in the workplace and its potential to transform a significant number of jobs – especially those of frontline workers – is prompting many employers to institute Learning and Development (L&D) programs to help employees acquire or enhance their skills to stay competitive in the workplace. https://loom.ly/awrkjzY

Looking forward to speaking at this conference on graduate employability on Thursday, building on my work for University of London and Demos on the impact of #AI on graduate jobs and the skills they require. If the tasks new graduates traditionally carry out in knowledge economy jobs can be automated, what does this mean for the professions, for universities and for professional development? https://lnkd.in/gYUXg5me

The future of work requires new skillsets - duh, right? However, current approaches for the identification of future skills are lacking. This article proposes a novel process for the identification of future skills.

A great take away from last evening’s Kinderly session by Tricia Mohamed was the Top skills needed for future employment from the World Economic Forum 2023. These are: Analytical thinking Creative thinking Resilience Flexibility Motivation Self awareness Curiosity. Tricia emphasised the fact that play is the best vehicle for learning and developing these top skills. She continued that play strengthens the brain foundations. This is such a powerful message and one that can strengthen our play pedagogy, as we understand these skills are essential for children’s later years enabling them to make a positive contribution to society. https://lnkd.in/eCtve2f4

What can be gained from enrolling in a master’s program mid-career? Armando Martins, Columbia University Human Capital Management M.S. candidate, believes that post-graduate studies not only enhance one’s career, it is integral to being successful in your role. In a recent interview, we talked to Martins about his experience in the program, AI as it relates to human resources, and his favorite course at SPS. https://bit.ly/3T7vRiJ

📣New report live!   Using in-depth analysis of the latest QS data, explore the latest trends in business school applications, and the motivations of prospective graduate management education students.   The report, titled "Business school applicant trends and motivations in 2024", is based on the QS International Student Survey and utilising data from over 28,000 respondents. A substantial 54% of responses came from Generation Z individuals.   In the report, you’ll discover insights and actionable recommendations from QS specialists which help you to: ✈️Understand study motivations by destination 🧑🎓Learn the variations in learning motivations from Gen Z 🤔Find out the key drivers for graduate career choices ✅Get to grips with the greatest influences on decision-making Get the report: https://lnkd.in/e_QyaZFk #GraduateManagementEducation #QSInsights #Employability #HigherEd #BusinessSchool