Revvolution.ai’s Post

We just concluded our second edition of De-Siloed in Bangalore. Staying true to our theme, we brought together leadership from operations and strategy across companies of various revenue ranges to dive deep into a timely topic: the Annual Operating Plan—What, Why, and How? We had the pleasure of hosting Sethu Chidambaram (former Head of RevOps at Freshworks and current venture partner at Together Fund) who anchored the event. Here are some key takeaways: 🔝 Top 3 KPIs of an early-stage RevOps Org: - Data: Maintain clean data in your source of record at all times. Build processes, strategies, and compliance measures to improve data quality across teams. - Reporting: Define key quarterly metrics, create data dictionaries, and establish taxonomies for the GTM organization,develop basic reporting for individual GTM teams and advanced cross-functional reporting (e.g., connecting Sales & Marketing or Sales & Finance). - Management Operating Rhythm: Establish strong cadences with GTM leadership to regularly review key metrics weekly/monthly, enabling better strategic collaboration between Ops and execution teams. 📈 How to build a RevOps Org for Scaleup Companies - Vertical Segmentation: Dedicate Ops teams to each sub-function/revenue stream (e.g., Ops for Inbound Teams, Field Teams, Customer Success teams). This drives focus and addresses specific needs for each sub-function. - Horizontal Segmentation: Deploy generalist teams to work closely with vertical teams (e.g., Revenue Planning and Forecasting Teams, Analytics and Insights Teams, CRM and Systems Admin teams). While vertical teams provide ground-level insights, horizontal teams offer functional expertise to improve efficiency case by case. ✈️ Building AOP 2025 - Bottom-up Analysis: Identify metrics like pipeline coverage, velocity, sales cycle, conversion rates, and lead flow. This establishes what's achievable with current capacity and reveals existing gaps. - Top-Down Aspirations: Align management's growth expectations with bottom-up numbers to determine ideal capacity, budgets, and strategic initiatives needed to achieve goals. - Estimating Untapped Potential: Conduct market sizing analysis, understand competitor market share, and explore new opportunities and category innovations that could unlock additional revenue.Reserve portions of your AOP budget for these new initiatives too ♾️ AI in RevOps - Begin gradually incorporating AI to reduce manual work and dependencies in areas like data consolidation and real-time data access, which currently consume RevOps bandwidth. - To solve RevOps use cases, we need AI agents that can fully replicate human roles—for example, CRM Admin AI agents that can audit current structures, clean up CRM systems, and maintain data integrity through clear frameworks. We look forward to hosting more editions of DeSiloed in other cities and playing our part in fostering the RevOps community and creating the playbook for success.