Rhino Capital Advisors’ Post

What does Rocky Balboa and Kevin Kull, Senior Vice President, Sales & Operations at PalletTrader have in common? Read below. 👇 ✈️ Favorite Hobbies: Personal development, health, and family travel 🥗 Favorite Food: Buffalo wings and fruit & nut grilled chicken salad (healthy answer) 👨👩👦 Favorite Trip: Destin, FL with family 🧠 Favorite Topic: Mindset and human performance 📖 Best Advice: Read the Bible ➡️ What is your favorite movie and why? Determination in the face of adversity is a powerful force, and no one embodies this better than Rocky Balboa. Starting his boxing career in poverty while working at a meat packing plant, Rocky’s journey to becoming a world champion was fueled by unwavering conviction and relentless drive. His story reminds us that improvement in life happens one step at a time, one decision at a time – through grit and determination. At PalletTrader, we embrace this same spirit. It’s not just about reaching our goals—it’s about doing it together, as a team, a family, and a culture. We believe in supporting each other, pushing through challenges, and celebrating the victories that come from our collective determination and effort. #SupplyChain #Determination #ProblemSolving #CompanyCulture #PalletTrader

Recently, Hagerty leaders from around the country gathered at our home base in City of Traverse City, Michigan City, Michigan, for a few days of face-to-face learning and camaraderie, which is incredibly valuable in this age of Zoom meetings and dispersed workforces. Hagerty is celebrating 40 years in business this year, so we spent a few moments reflecting on where we’ve been, but the bulk of our time was spent on where we’re going. Will the collectible car hobby continue to grow? And what will Hagerty’s role be? Our assessment: the future is incredibly bright for both Hagerty and the hobby. Sixty-seven million people in the U.S. describe themselves as car enthusiasts. They own 46 million collectible vehicles, worth more than a trillion dollars. And yet there is only one company whose sole purpose is to help them buy, sell, protect, and enjoy the cars they love. Thank you to everyone on One Team Hagerty. You are the engine that drives us forward. Also, thank you to our members, partners and everyone out there who simply can’t get enough of cars.   We’re honored to serve you. #hagerty #cars #classiccars #hgty #business #leadership #workplaceculture

The Boston Celtics, fresh off their championship victory last season, are now gearing up for a new season starting tomorrow with heightened expectations. While basking in the glory of their hard-earned title, the team faces a new challenge of staying on top in a league where every other team is gunning for them. As the new season approaches, Celtics head coach Joe Mazzulla delivered a compelling message during a recent podcast interview when he was asked about defending the title: “If you look at the animal kingdom, some of the strongest animals don’t defend, they’re the most aggressive, and they attack the most. Whether you’ve won or haven’t won, your mindset can’t change. You have to understand what goes into winning and losing, commit to the details on a daily basis, and remain aggressive. You’re not defending something, you’re attacking a new goal.” Mazzulla’s insights offer powerful lessons for the business world, particularly for companies that have reached the pinnacle of their industries. Whether you’ve won or haven’t, your mindset must remain unchanged: a commitment to the details, the drive to win, and the willingness to attack each day as if nothing has been achieved yet. Mazzulla’s dismissal of the phrase “defending a title” reflects a crucial business principle: resting on your laurels is a recipe for stagnation. The recent troubles for Boeing and Intel are good examples. When a business reaches a leadership position, it might feel tempted to protect its existing market share, focusing on maintaining its dominance rather than pursuing new opportunities. This defensive mindset is dangerous in fast-moving markets, where disruption and innovation can come from anywhere. Successful companies must maintain an offensive strategy, much like the Celtics. #leadership #innovation #decisionmaking #Celtics #NBA https://lnkd.in/drKfp6ft

Just watched the Masters interview with Tiger Woods, who said he could still win if, "everything fell into place." Those of us who are golfers know why...the dudes body is a mess and surviving the weather and hills at Augusta National is half the battle. One wet slippery day (like last year) and he is toast. Of course, I pondered how this approach related to our world, in CX. Makes me wonder how much of what we do is highly dependent of things falling into place to win. How much of what we do happens through the sheer will and effort by those on our teams, and if one or any of them fail, it falls apart? Conversely how many of our CX deployments are like the old Tiger. They perform so well, that they can win even with their B game, suboptimal. So talk to me fellow CX'ers and be honest with yourself...how much of what you do works well even in sub optimal conditions and how much of your experience depends on the circumstances, creating failure points if everything doesn't go right?

A recent post by Adam Zegocki of PREMIER EQUINE INTERNATIONAL LIMITED reminded me that leadership isn’t just about driving forward but about connecting deeply with the people and values that matter most. It made me reflect on the pandemic and how things have changed in a relatively short space of time. The world has changed dramatically since Covid, and so has the way we work. Many of us have witnessed a significant shift towards remote or hybrid working, and for those of us in the equestrian industry, this has brought about a fresh perspective on leadership. Before the pandemic, it wasn’t uncommon for leaders in the industry, myself included, to be focused on every moment 'working'—almost as if productivity could only be measured in the hours spent at a desk or in the field. However, the rise of flexible working has shown us that success isn’t always about counting hours. Instead, it’s about fostering trust, encouraging autonomy, and realising that people can be just as, if not more, productive in their own space and time. This shift has also led to a more relaxed and understanding leadership style. We’ve learned to value outcomes over micromanagement and to appreciate the balance our teams now have between their personal lives and their professional responsibilities. It’s been a humbling reminder that work and life are not separate but deeply interconnected. As leaders, it’s now more important than ever to create an environment that supports this balance, encouraging flexibility while still driving the goals and values that matter most. I'd be interested to hear how others have adapted their leadership style in these changing times?

🏈⚾ Owning My #Jaysker Pride! ⚾🏈 As someone who was born and raised in Nebraska, being a lifelong Husker football fan just comes naturally. But after spending my undergraduate and law school years at Creighton, I became just as passionate about Bluejay Basketball. So yes, I’m a proud #Jaysker — and honestly, I don’t quite get why some people make such a fuss about it! Why can’t you love both? In business, we understand that having diverse perspectives and passions makes us stronger. Just like I can support both Husker football and Creighton basketball, I can also embrace different approaches in the way I run my business. As a business owner, I’ve learned that success often comes from not sticking to just one path or idea. It’s about blending what works best, taking a bit from here and there, and owning up to who you are. The diversity of thought, just like my mix of Huskers and Jays loyalty, is what helps us grow and thrive in business. At the end of the day, whether it's cheering for the Big Red on Saturday or the Bluejays in the winter, I’m proud of my roots and where they’ve led me. Go Big Red and Let’s Go Jays! 🚩🦅 #Huskers #CreightonBluejays #JayskerPride #NebraskaPride #BusinessLeadership #DiversePerspectives #GoBigRed #Let’sGoJays

Can you believe it? This year, The Stow Brothers hits a major milestone - our 10th anniversary! After 25 years in the industry and 10 years at the helm, I'm excited to share our journey and the Stow Brothers Formula for Success: Culture + People = Stability x Marketing = Success. Success means different things to different people and businesses. What's your definition of success? Let's discuss in the comments! #StowBrothers #EastLondonEstateAgency #SuccessFormula

Would You Like to be the Fastest In the World? Sounds good, right? Or maybe not. I am sure you know the cheetah is the fastest animal on land, able to hit an estimated maximum speed of 130 km/h. You might think it will have a pretty good hunting success rate and you will be right. Cheetahs have a respectable 40% to 50% success rate. (To put perspective, lions are 27% - 34% and leopards are 14% - 38%.) But a successful hunt doesn't mean successful retention. More often than not, cheetahs will lose their catch to lions and hyenas because they are no match for these big boys in the strength department. It is just like.... ... some salespeople are great at selling to new customers but can hardly get any repeat sale. ... some leaders are great at recruiting new people but unable keep them after 1 to 2 years. IMO, they are the cheetahs and we don't want to be cheetahs in the long run. Agree? #axlplanner #cheetah #business #leadership #lessonsfromreallife

Celebrating FIESTA - San Antonio's Spirit of Diversity & Strength! 🎉   It’s FIESTA! San Antonio, Texas is a city rich in culture and history, and the place we proudly call home at SideKick Operators.    FIESTA San Antonio began in 1891, rooted in tradition, honoring the heroes of the Alamo and the Battle of San Jacinto. It has since blossomed into an electrifying festival that spotlights our city's diverse cultures, contributing over $340 million to the local economy. It's not just a party; it's a reflection of the strength and work ethic that fortify the backbone of America. As we enjoy the fiesta, we're reminded of the power of community and the impact of unity in diversity. Sidekick Operators stands in solidarity with the enduring spirit of San Antonio, celebrating the rich cultural history that inspires our commitment to innovation, leadership, and success in essential-services industries. 🛠️💼   We are more than business leaders; we are part of a community that rises early, makes a difference, and embraces the work in teamwork. Let's celebrate FIESTA, where the spirit of San Antonio shines, fueling our mission to grow not only businesses, but legacies of teamwork, impact, and shared values.   Happy FIESTA, San Antonio! 🎈 #FIESTASanAntonio #SidekickOperators #Community #Diversity #BusinessGrowth #SanAntonioPride #EssentialServices Justin Steen Chris Galvan Phil Miner Chris Valletta Scott Odom Shawn Koval Beth Lloyd Lili Gil Valletta Bridgehead IT Summit Companies OWL Services The Miner Corporation

Last week I celebrated my 1st anniversary with Monument Realty. While I could spend time reflecting on the truly incredible wins that I feel lucky to have been a part of this past year, I’ll take a second to focus on my favorite part: the intangibles. Ever notice how some things in business don’t show up on a spreadsheet yet they seem to make all the difference? Those intangibles - drive, trust, recognition, purpose, creativity, memorability - are the keys to changing the game. Those intangibles have been crucial for our success. We talk about them constantly, prioritize them, nurture them, and use them as our foundation for everything we create and measure. We provide opportunities for strong ownership. We encourage all to participate in their own success. We prioritize our people and our culture and have a bigger why than the bottom line. Thank you Monument Realty for continuing to be the industry leader in far more than just the real estate game. _ TLDR: People are your best assets. Invest in your people’s talents as assets. Build a beautifully mutually beneficial environment that aligns your people’s growth with market demands. You’ll be amazed what it can do for those tangible business goals. #CompanyCulture #BusinessMindset #Leadership #Intangibles