At RLF, our growth journey is anchored in a steadfast commitment to enhancing customer interactions throughout every project lifecycle. By partnering with Client Savvy, we actively listen to our clients, ensuring we understand their needs, concerns, and aspirations. Our Client Experience Journey Initiative leverages comprehensive feedback at key project milestones, allowing us to consistently exceed expectations. As one client noted on our Quality: "They exceed expectations. They get the impossible done while others are trying to find the front door." This initiative isn’t just a process; it's a collaborative effort to strengthen relationships and deliver exceptional value. Together, we identify pain points, improve continuously, and cultivate advocates for the RLF brand. #ClientFirst #ContinuousImprovement #ClientExperienceJourney #CXSolutions #RLFExcellence #RLFaei
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The Queen of Natural Hair! Business Woman, Mother, Grandmother, Owner/President of Taliah Waajid Brand, Uncle Jimmy Brand, Flourish/World Natural Hair, Health Beauty Show, Women of Color in Businss Summit
On the CKC panel, I spoke about the power of professionalism and the impact of always putting the customer first. In business, it’s essential to create an experience where every customer leaves happy and valued. That’s how we grow and build lasting connections! 💼✨ #CKC #BusinessTips #CustomerCare #TaliahWaajid
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Trusted Cybersecurity Advisor Specializing in Exceptional Training and Support for Customer Success and Channel Partner Growth
Exciting News! Check out our #newname! Reinforcing our product dedication to finding #Zen with #Governance #Risk #Compliance! Want to learn more about benefits of internal auditing or how to bridge cyber risk communication gaps? Join our zengrc.com/blog/ today! #ZenGRC = Simply Powerful #GRC!
Exciting News! RiskOptics is now ZenGRC! We're thrilled to announce our new name, reflecting our dedication to the product you know and love. This change represents our commitment to continuous innovation and customer satisfaction. #Rebrand #ZenGRC #GRC
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Grasping the key aspects of CLTV is of utmost importance. 💡 This powerful metric reveals the total revenue a customer brings over their relationship with your brand. Understanding and optimising CLTV can enhance customer loyalty, boost profitability, and forecast long-term financial health. Invest in what matters—retention and high-value customer strategies—for sustainable growth. #CustomerSuccess #BusinessGrowth #CustomerLifetimeValue
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Another 5-star review! ⭐ We're thrilled to share that a recent customer, who received a Housing Conditions Report, gave us a 5-star review! It's always rewarding to see our commitment to delivering thorough, reliable reports making a real difference for our clients. #5StarReview #CustomerSatisfaction #HousingConditions #ExpertReports #ClientFeedback
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At YPO, we’re always looking for new ways to Make a Difference by streamlining processes and improving customer interactions. We know that every action counts! 💜 Learn more about NCSW and today’s theme of Effective Service 👉 https://bit.ly/3zHzC99/ #EffectiveService #NCSW2024 #MakeADifference
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Recently I mentioned how great our build, install, training and service team are. For new customers, the install & training are the first experience of our service team and their skills are essential in generating a great customer experience. Our employee of the year 2023 was Adam, a member of our service team, and we employed Mark, as our new national field service manager. As the business grows, so does our need for great people. One of our core values is, "Develop Our People". Our people are our greatest asset and investing in their skills generates a better customer experience and a happier workforce. As XBM continues to grow, it is essential that we constantly monitor customer experience to ensure we are putting customers first. As I mentioned last week, our progress on this journey is reflected in our 4.8/5 Trustpilot rating: https://lnkd.in/eekk_SmH Read more about XBM on our website: https://lnkd.in/eMYgaQkU XBM & Sustainability: https://lnkd.in/eMtNdgjC XBM in the Community: https://lnkd.in/es42eEPa #XBM #Trustpilot #Reviews
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How can we meet the needs of the client without compromising the interests of the team?🤔 The head of the client service of the Akademia studio, Nelya Abayeva, spoke about the possible causes of conflicts with the client, ways to solve them, how to insure yourself against such situations and how to build communication with the client so that both sides feel comfortable. And at the end of the article you will learn 5 rules for forming customer loyalty. 📌You can read it on the RBC Companies: https://lnkd.in/dVQM4PeJ
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CSRD’s ESRS S4 puts the spotlight on how businesses interact with and impact consumers and end-users. At its core, this standard focuses on how businesses ensure that their products and services respect consumer rights, maintain high safety standards, and actively engage with customer feedback. Ready to redefine your customer impact? Contact Ethos to ensure that you build trust with your customers and meet the expectations set by ESRS S4.
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Customer loyalty, Loyalty & Joyalty* Program specialist / CEO: The Point of Loyalty / Author: For Love or Money™ / CLMP™
One of the nine sections in the upcoming (soon to be released) 12th edition of the annual customer loyalty and loyalty program research For Love or Money™ 2024, is The Loyalty Program Experience Index SPVx™ The Loyalty Program Experience Index SPVx™ is a rating of a loyalty program by its members based on their experience with the program weighted against three key variables of how Simple (S), Personal (P) and Valuable (V) the program is to them. In the For Love or Money™ 2024 research, 88 Australian loyalty programs were scored. Report out soon... #loyaltyprograms
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