Rooftop Twenty Two’s Post

We’re often asked, “What is the marketing funnel?” – It's a commonly asked question, but it's essential to understand. The marketing funnel is the journey your customer takes with your brand. It can be easy to forget that there are multiple touchpoints (interactions) between your ideal customer and your brand. On average, it can take eight different experiences with your brand for someone to become a customer. So – what are the stages your ideal customer will go through with your brand? 👇 1️⃣ 𝗔𝘄𝗮𝗿𝗲𝗻𝗲𝘀𝘀 – This is where potential customers first discover you through various channels such as social media, paid ads, or word-of-mouth. 2️⃣ 𝗜𝗻𝘁𝗲𝗿𝗲𝘀𝘁 – Once they're aware of you, they might start looking at your website, social media, and reviews to see what your brand is all about. 3️⃣ 𝗖𝗼𝗻𝘀𝗶𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻 – This is where people are really starting to consider buying from you. They're comparing options, reading reviews, and maybe even adding items to their cart. 4️⃣ 𝗔𝗰𝘁𝗶𝗼𝗻 – The potential customer takes the desired action! This is the success we've been waiting for, but, it's not the last step... 5️⃣ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 – Now, you must focus on retaining those hard-earned customers. Give them a great experience, delight them! 6️⃣ 𝗔𝗱𝘃𝗼𝗰𝗮𝗰𝘆 – When you've truly won them over, your loyal customers become advocates for you, sharing their positive experiences and recommending you to others. This is a great time to ask for reviews. 📣 Each touch point is served by different elements of marketing – this is your marketing strategy. That could be a mix of SEO, paid advertising, social media, and your website. But, the key thing is, they must all work together to achieve that desired action, spanning the funnel and delighting your customer at each stage. ✅

  • chart, funnel chart

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