Salesforce for Service’s Post

#DYK that Customer Success Meetup are offering 100 free tickets to NYC Customer Success Week this October? They’re available to the first 100 people who share the following post. ⬇️ “I’ve got my tickets! Can’t wait to see you this fall at New York City Customer Success Week. See you there!” Just post the copy above, include this image, and tag Customer Success Meetup to enter. The ChurnZero team will be there—will you? #CustomerSuccessWeek #customersuccess #NYCtech

Services can boost revenue and product stickiness! Our Scaleup CEO C-Council shared how services like better onboarding & customer enablement can drive success. 💼 Learn more about BC Tech's C-Council for peer-to-peer insights like this! 🌟 https://lnkd.in/gNJDKqqd

Transform your customer onboarding experience with Red Hot Zone! Provide step-by-step guides and tutorials to help customers get started quickly and confidently. Emma, a sales director, reduced onboarding time by 50% with our solutions. Neglecting onboarding may result in lost revenue and poor customer retention. DM us for more info. #CustomerOnboarding #Experience #RedHotZone

The sale is just the beginning! 🚀 Ever heard the saying "first impressions last"? Well, it's true in business. Here's why nailing your customer onboarding is crucial: 🎯 Sets the tone: A smooth start = happy customers. 🔍 Reduces confusion: Clear steps help new customers find their feet quickly. ❤️ Builds loyalty: Great onboarding can turn customers into raving fans. 🌟 Opens doors: Happy customers often lead to more business through referrals. 🏃 Remember, the handoff from sales to customer success should be seamless. It's like passing a baton in a relay race - you don't want to drop it! Want to create an onboarding process that wows your customers? We've got you covered in our latest blog post:https://buff.ly/3SAxJRM

💡 How Lovevery leaned on Zendesk to enhance the digital experience for customers and achieved a 93% CSAT score: https://zdsk.co/4gDnzJY 🎁 The subscription-based toy retailer leverages Zendesk for support channels like chat and email, helping agents respond faster and create more "magic" moments with customers.

In Conversation with GrayMeta Inc.: IABM’s Stan Moote discusses with Daniel Daube (VP Customer Success) about how GrayMeta has refocused their products to assist customers with the latest trends in the industry. Learn more: https://ow.ly/15OE50SUCF1

Most people/companies are slow. 😴 Do everything faster ⏩ - Respond instantly to messages 📱 - Make decisions quickly ✅ - Publish content without asking too many questions 📝 - Plan and conduct sales calls as soon as possible ☎️ - Speed up your customer onboarding process 🤝 Embrace speed, and you'll outperform your competition. 🏆

Better Late Than Never We've gathered five of our most significant achievements of 2024, including some exciting topics: 1. Software migration of a 700+ locker network 2. Tailoring our software for industry giants 3. Enhancements to our platform 4. Breaking new ground in North America 5. Customer success stories Cheers to a successful 2025! Read the article here https://lnkd.in/deivNvUv

✅ Do you have 30 minutes and want to learn how to optimize your team of customer service agents? https://zdsk.co/3xh0mvw Register for our webinar on April 23, where Zendesk's Lilith Shoemaker will explore the importance of using Klaus and Tymeshift, Zendesk’s workforce engagement management tools, to: 🏆 Provide superior quality 🚀 Improve customer satisfaction 🤝 Increase staff well-being 🤑 Drive revenue

Revenue stream is, and always will be, the ultimate measurement of the success of one organisation (how genius of me, right). Customer satisfaction is the main driving force of your continuous success, but an underlying CX pillar is, no doubt, your staff experience and well-being. Hit the link below and register for this quick & insightful WEM session - you'll learn more about how Zendesk approaches Workforce Engagement Management and helps you check these boxes with Klaus and Tymeshift 🌟