Zendesk

🌟 Breaking news! Trevor Noah, world-renowned comedian, author, and former host of The Daily Show, is taking the stage at #ZendeskRelate 🎤✨ https://zdsk.co/4fp3vtS 👉 Join us in Las Vegas, March 25-27, to laugh, learn, and connect with CX leaders shaping the future of AI-powered customer experiences. Don’t miss out on early bird pricing — register now to secure your spot at the year’s top CX event! #ZendeskAI

🚨 HR and IT leaders: We're just weeks away from our fireside chat with Dutch Bros Coffee: https://zdsk.co/49B1RE3 Join VP of People Operations and Strategy Mike Buzan and Employee Experience Administrator Samantha Ramirez for a fireside chat exploring: • How Dutch Bros achieved a 212% increase in productivity • The 3-phase strategy for standardizing HR processes • Change management lessons that empowered their workforce 📅 Jan. 29 | ⏰ 10am PST | 📍 Online Don’t miss the actionable insights that will take your HR operations to the next level.

✨ Have you driven remarkable transformation powered by Zendesk’s innovative AI solutions and support? It's time to celebrate your achievements! Apply for the Zendesk Transformation Award: https://lnkd.in/gZwg_ENC 🏆 This award recognizes companies using Zendesk's AI platform to solve unique challenges and deliver exceptional customer or employee service. Don’t wait: Nominations are due by Jan. 24.

🎟️ With consumer interactions set to increase five-fold and two-thirds of CX leaders expecting leaner teams, AI adoption is your ticket to success. Our benchmark data shows how the most successful businesses build teams of super agents to scale efficiently: https://zdsk.co/4jb2g48

🚀 Discover 10 innovative ways to leverage AI in contact centers to manage more interactions and deliver exceptional customer experiences — all while staying within budget. Plus, explore real-life examples from companies already successfully implementing these strategies: https://zdsk.co/3PsXkKo

🏡 Openly, a premium home insurance provider, uses Zendesk to quickly provide personalized answers to customers and create a culture of customer success: https://zdsk.co/4a6q9pz 📹 Watch as Tim Kyse, Openly’s VP of Customer Experience, explores how combining the flexibility of generative AI with the precision of conversation design can deliver instant, on-brand messaging and a highly personalized customer experience.

Adrian McDermott, CTO of Zendesk, discussing how we are helping more than 10,000 of our customers revolutionize their customer service with our AI solutions.

🔁 Improving the customer experience can lead to increased customer retention. Dive into this blog for eight strategies to create a winning CX and keep your customers coming back: https://zdsk.co/425ckWp

💸 How digital banking platform Mercury uses #ZendeskAI to automate tedious tasks so agents can focus on complex issues and building customer relationships: https://zdsk.co/408vS9A 💡 Mercury relies on Zendesk to deliver valuable best practices and industry-specific insights, fueling innovation and growth. 🧠 "Zendesk have been really excellent partners, not just from a technical perspective, but really from a thought leadership perspective," Mercury's VP of Customer Experience Ana Wiechers said. "They share what they've seen work really well, and they've shared specific information to fintech."

📍 Sign up for our free #CXTrends digital event to learn how CX trendsetters are embracing human-centric AI to meet consumer expectations: https://zdsk.co/3DI2Ki6