Salesforce News & Insights’ Post

SMBs are leading the charge in AI confidence! Discover the latest findings revealing how smaller businesses outshine enterprises in their mastery of AI skills. To read more, click here: https://lnkd.in/e8gy_K52 #AIconfidence #SMBvsenterprise #generativeAI #businessinsights #customerexperience #techabled #innovationstruggles #techimplementation #datamanagement #securityconcerns #strategicwork #salesforcesuccess #levelingtheplayingfield #customercentric

🎯 [3/7] Enterprise AI Insights Series "We've tracked over 2,000 competitor changes in real-time this quarter alone." Welcome to the era of AI-powered competitive intelligence. Market leaders are leveraging AI to transform their competitive analysis from periodic reviews to real-time strategic insights. What's being monitored: ▶ Pricing strategies ▶ Product feature updates ▶ Customer sentiment shifts ▶ Market positioning changes ▶ Distribution channel evolution The competitive edge? Being able to respond to market changes before they become obvious. Looking to strengthen your competitive position? Share your biggest intelligence challenges below. #CompetitiveIntelligence #MarketStrategy #AIStrategy https://lnkd.in/d3cJ5fBr

There's still time to register for our Empower Manufacturing Success with CRM + AI + Data + Trust webinar at 3pm GMT today where Anna McIlvaney Darpesh Rupareliya Dr. Maximilian Schwefer and Guido Burger will discuss how Salesforce’s newest innovations are driving the future of manufacturing customer operations powered by CRM + AI + Data + Trust. They will also discuss the latest industry trends and how Generative AI will continue to change the way manufacturers engage with their customers. Register here https://lnkd.in/g-sbB_Ww #salesforce #manufacturinginnovation #manufacturer #manufacturers #aiformanufacturing #ai #manufacturingindustry #cioexcellence #csuiteleaders #csuiteconversations #aiadoption #customersatisfaction #aiproductivity #trustworthyai #salesexcellence #serviceexcellence #employeeexcellence #businessexcellence #digitaltransformation #industrialmanufacturing

🎯 [2/7] Enterprise AI Insights Series "One of our analysts completed a 3-week market research project in 4 hours." This is the power of well-implemented autonomous agents. Enterprise leaders are discovering that AI-powered workplace assistants aren't just about answering questions - they're about transforming how work gets done. Key implementations we're seeing: ▶ CRM-integrated insights ▶ Knowledge base navigation ▶ Cross-tool automation ▶ Intelligent task prioritization ▶ Meeting summarization & follow-ups Want to explore how voice AI could transform your customer interactions? Let's connect. 👉 Read the complete analysis on my blog https://lnkd.in/dUgqneTn #ProductivityAI #WorkplaceInnovation #DigitalTransformation #EnterpriseAI #AIInsights #Allometrik

Why Incorporate AI in Your Small Businesses? (Read this and thanks us later) There are compelling reasons for small businesses to consider implementing operational AI business integration . Recent polls and economic analyses reveal the positive impact AI can have. The 2023 BPC and Morning Consult poll found that 83% of small business owners utilizing AI say it has: --> Improved systems --> Boosted efficiency --> Freed up time --> Assisted with content production Moreover, 33% of small business owners identify as early adopters of new technologies. And 58% intend to invest in AI solutions over the next year. The U.S. Chamber of Commerce’s nationwide survey examining AI’s effect uncovered a correlation between higher AI usage and increased sales, employment, and profits among small businesses. Of the companies surveyed, 23% currently use AI, and those adopters saw a 12-point higher likelihood of profit growth compared to their non-AI-using counterparts. For reading full Blog click the link: https://lnkd.in/gSjkf-Kn #Ai #Artificialintelligence #Aiinbusiness #Aibusiness #customersupport #complexapps #software #agency #softwareagency #idea #linkedin

Transforming Salesforce with AI and Machine Learning AI and Machine Learning are revolutionizing the Salesforce ecosystem, enabling smarter decision-making and enhanced customer experiences. Here's how these technologies are making a significant impact. Key Benefits of AI and Machine Learning in Salesforce: - Predictive Analytics: Leverage AI to forecast sales trends and identify potential opportunities. - Automation: Automate routine tasks, freeing up time for strategic activities. - Personalization: Deliver personalized customer experiences based on data-driven insights. - Anomaly Detection: Detect unusual patterns and potential issues before they escalate. - Enhanced Data Quality: Use AI to cleanse and enrich data, ensuring accuracy and reliability. Examples in Action: - Predictive Analytics: Einstein Analytics can predict which leads are most likely to convert, allowing sales teams to prioritize efforts effectively. - Automation: Einstein Bots automate customer support interactions, providing instant responses and freeing up human agents for complex issues. - Personalization: Einstein Recommendations suggest tailored products or services to customers based on their past interactions and preferences. - Anomaly Detection: Einstein Discovery identifies outliers in data, helping businesses to quickly address potential problems. - Enhanced Data Quality: AI-driven tools automatically update and correct customer information, maintaining a clean and accurate database. Closing Summary: AI and Machine Learning are powerful tools that can transform how we use Salesforce, driving efficiency, accuracy, and personalization. By integrating these technologies, businesses can unlock new levels of performance and customer satisfaction. Follow me for more insights on Salesforce innovations and best practices! #Salesforce #AI #MachineLearning #SalesforceAdmin #TechInnovation #PredictiveAnalytics #Automation #Personalization #DataQuality #CloudComputing #TechTrends #FollowMeForMore #SalesforceEinstein #BusinessIntelligence

Agentic AI: Shaping the Future from 2024 to 2025 As we move from 2024 to 2025, Agentic AI stands at the forefront of revolutionizing the technological landscape. This advanced artificial intelligence, with its autonomous capabilities and context-aware decision-making, is poised to redefine industries and create unprecedented opportunities for businesses globally. Key industry players are driving this transformation by not only excelling in research and development but also by seamlessly integrating Agentic AI into practical applications that revolutionize businesses, elevate customer experiences, and solve real-world challenges. Reflecting on 2024: A Year of Foundation for Agentic AI In 2024, visionary companies laid the groundwork for Agentic AI, blending innovation with practical application: - Google: Setting AI benchmarks and incorporating AI into products like Search and Workspace. - Microsoft: Integrating AI with Azure, democratizing AI for enterprises of all sizes. - IBM: Enhancing efficiency through Watson, focusing on tailored enterprise solutions. - Amazon: Transforming retail and customer interactions with AI-driven personalization. Looking Ahead to 2025: Spotlight on Companies Leveraging Agentic AI In 2025, companies are leveraging Agentic AI to transform enterprise applications and drive significant business impact: - Salesforce: Revolutionizing customer relationship management with predictive and generative AI tools. - SAP: Empowering industries with AI in business process management and predictive analytics. - ServiceNow: Enhancing enterprise workflows with context-aware AI solutions. - Pegasystems: Leading in intelligent automation and customer engagement, integrating AI for real-time decision-making and process orchestration. My Perspective: The Agentic AI Revolution The shift to 2025 signifies a pivotal moment for Agentic AI. It is no longer emerging; it is becoming a cornerstone of industry transformation. From precision diagnostics in healthcare to optimizing decision-making in finance and driving efficiency in logistics through automation, Agentic AI is reshaping diverse sectors. Amidst this evolution, responsible AI leadership is crucial. #AgenticAI #AI #Transformation

🌟 Elevate Your Business with Salesforce Einstein and Perigeon’s AI Expertise! 🌟 At Perigeon, we’re transforming how businesses harness the power of data with Salesforce Einstein. Our deep expertise in Einstein AI enables our clients to make data-driven decisions that drive growth, personalize customer interactions, and streamline operations. 🚀 Salesforce Einstein helps you: - Predict customer needs and behaviors with advanced analytics - Automate workflows for enhanced efficiency - Deliver personalized experiences with AI that learns and adapts With Perigeon as your Salesforce partner, you’re not just implementing AI—you’re unlocking new possibilities for smarter, faster decisions across every department. Let us show you how Salesforce Einstein can revolutionize your business strategy. 🌐 Ready to get started? Connect with us on sales@perigeon.com to explore the future of AI with Perigeon and Salesforce Einstein! #Salesforce #SalesforceEinstein #AI #DataDriven #CustomerExperience #BusinessGrowth #Perigeon #PerigeonSoftware #SalesforceConsultant

Where do you even start with AI/GPT as an organization? Demand Chain is here to help!🚀 Introducing our new solutions to kickstart your AI journey with Salesforce: 🏃➡️Quick Starts: Quickly and cost efficiently leverage Salesforce for AI and GPT across Marketing, Sales, Service, and Analytics. Our 20+ AI/GPT Quick Starts, designed to unleash a meaningful ROI, will enhance operational efficiency and quickly drive business performance, most with leveraging your currents Salesforce assets 🤖AI/GPT “Basic Cable” Package: Built on the principle that data drives AI effectiveness, our "Basic Cable" Package uses AI/GPT to elevate drive critical business outcomes, focusing on what we call "Moments that Matter" for your customer facing and support team across our Demand Chain Customer Engagement Model. Ready to get into the AI game? Contact Demand Chain today to discuss how we can help your organization efficiently start your AI journey! Not sure you're ready, check out our recent POV “Data & AI/GPT - Myths Realities”🔍https://bit.ly/4d3Y1DL #AI #SalesforceDataCloud #CustomerEngagement #BusinessTransformation #DemandChain #EinsteinAI #DataCloud #AIAdoption #BusinessGrowth

AI is reshaping the way industries operate, and Microsoft's latest blog post gives us a snapshot of this change. It delves into how businesses are translating the potential of AI into tangible results, impacting everything from customer experiences to operational efficiency. These case studies are not only inspiring but also indicative of the strategic edge AI provides. For those invested in the intersection of technology and business outcomes, this is essential reading. For the full article, visit: https://lnkd.in/ewk8DwkE