Salesmate’s Post

𝗧𝗼𝗱𝗮𝘆'𝘀 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗶𝘀 𝗳𝗮𝘀𝘁𝗲𝗿 𝘁𝗵𝗮𝗻 𝗲𝘃𝗲𝗿. 𝗧𝗵𝗲𝗻 𝘄𝗵𝘆 𝗶𝘀 𝘀𝗵𝗼𝗽𝗽𝗶𝗻𝗴 𝘀𝗼 𝘀𝗹𝗼𝘄? A survey by IBM shows that only 𝟵% of consumers say they're satisfied with the in-store shopping experience. For e-commerce, that figure climbs to just 𝟭𝟰%. Consumers expect retailers to improve their shopping journey & create an omnichannel experience using AI. They want AI to help them research products, get relevant information, and look for deals & promos. Retailers are pulling up their socks and starting to invest in what consumers want—an 𝗔𝗜-enabled shopping experience across channels.

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