Scott Moore Consulting LLC’s Post

Want to create legendary marketing that drives real business growth?  💡 It's all about understanding your customers and creating solutions that address their unmet needs. In this episode of the SMC Journal, former Mercury Interactive CMO Chris Lochhead shares how the company's customer-obsessed culture and focus on category design led to its incredible success. 🚀 Key Takeaways: ● Customer obsession is paramount. It's not just about providing good service; it's about making customer success the driving force behind every decision. ●Don't just be better, be different. Identify unmet needs and create new categories that solve problems in innovative ways. ● Listen to your "super consumers". These highly engaged customers offer invaluable insights that can shape your product development and marketing strategies. 👉 For more details, watch the full video here: 👉

Legendary Marketing Secrets For Software Companies

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