Seitron Americas Inc.’s Post

I used to think being a sales professional & technician together was hard and It was not for me. But We also need to be technicians sometime trained to work on, repair and maintain the equipment. Machines that receive the right care will run smoother, enhancing productivity on jobsites, while keeping operators safe. ✓Building my career among operator and technician helps me understand where I am going wrong and what is the actual site needs, what next should I do. ✓I have visited more than 200 construction sites past year when I start visiting the sites not only me but also my clients felt confident in their work with our products. That's how I got to learn so much from my clients and that's what made me a CONTENT CREATOR on LinkedIn. #industrialflooring #concreteworld #innovation #entrepreneurship

I’ve been to a client where they have recently employed 3 new Technicians. All 3 have come from the same place, all 3 unhappy with the way they have been “managed”, all 3 having had targets given to them which are unrealistic. Now targets can be unrealistic for a number of reasons and not all of them listed here: The individual is not trained or competent YET The individual isn’t organised The individual has health issues The individual is distracted with challenges which are external to the business The individual is distracted with challenges which are internal to the business The work given to them doesn’t match their skill level The management doesn’t understand/know the process, the repair and the individual The role they are in doesn’t match them as an individual And because they are simply unrealistic That business has lost 25% of their team due to putting pressure on in the wrong places. Measuring people with efficiency is only a small part. Getting to know people you work with, what makes them tick, how they work, their current knowledge and skill level is key. Matching people with the right role and the right work is also important. We know everyone is different, they learn differently, even understand differently. Unrealistic targets can lead to negative consequences - stress, anxiety, poor performance, accidents, disciplinary, dismissal, poor quality and leaving. When a business loses one person, more people often follow. You will always have a natural churn but stop people from thinking the grass is greener and finding out it is. If we treated people at work the same way we treat Customers then retention would be better, people would be more motivated, appreciated and feel valued – so start giving your team the VIP treatment today, you maybe surprised at the results! If you want a chat about how to improve the work environment, the culture and processes then drop me a message.

💡Leveraging technicians for information! 🤔 Not “training advisors.” - I’ll explain. Service advisors should be picking up technical knowledge as they progress in their careers. But how? They won’t be going to tech school. And while they could research online all day and night, they may miss some key points that will cause them a lot of confusion. So perhaps the advisor can learn on the job? After all this principle is popular with many technicians. You can study all day and night but until you put your hands on the car and do the job, you won’t become proficient and advance your career forward right? Now the objection I typically see from our well meaning technicians is “it is not my job to train the advisor.” - I 100% agree. So we need compromise. Here is my recommendation: Service advisors should learn one repair order at a time. When the technician makes a recommendation, that recommendation should be accompanied with why it’s being made. The advisor should take note of that, and ask questions when unsure. Yes, this is still the technician teaching (training) the advisor, but in an efficient and relevant way. This is information that should be discussed anyway, and what the tech says to the advisor is what is said to the customer. We preach all the time that we must educate our customers. Well, who precisely is the subject matter experts? - it’s the technicians. ✅ So technicians, educate your advisor on the current repair order, so they can then educate your customer with the same level of expertise. Oh, by the way, this is the fundamental element of team work once again. 😉 One team, one industry, one mission. —— I’m Chris Craig. I create daily educational and coaching content for automotive employees. TikTok: https://lnkd.in/eMMVEWpC YouTube: https://lnkd.in/eTmW3WPS #serviceadvisor #technician #servicemanager #fixedops #learninganddevelopment #teambuilding

Looking to overcome technician shortages and increase profitability in your service department? TEC has the solution! Our tailored training programs address your dealership's specific needs, helping you build a team of skilled technicians for long-term success. Visit our website to learn more techniciancareerpath.com #TEC #TechnicianShortages #Profitability #TailoredTraining

In this industry, time is money, and we know the urgency of having a down system. That's why we’re committed to getting a trained technician on-site as quickly as possible to repair your system and provide long-term solutions for peak performance. With decades of combined experience across a diverse group of engineers and technicians, we offer the most effective induction solutions tailored to your needs. We are truly your One-Stop Shop for All Things Induction—making it easier than ever to access top-tier induction systems and service worldwide. At ThermESC we stand by the values that drive us: Integrity: Honest and straightforward in every interaction. Collaboration: Leveraging diverse expertise to advance the industry. Customer Commitment: Going above and beyond to deliver on our promises. Innovation: Always exploring new ways to save you time and deliver better solutions. Transparency: Doing the right thing, every time—no shortcuts. Passion: With 10+ locations and passionate teams, we love what we do and bring that energy to every project. Let us help you keep your systems running efficiently. 🌍💼 🛠️ Find your solution today on our website [www.thermesc.com] Follow ThermESC to see how we connect you to the best induction solutions around the globe. #InductionHeating #Innovation #CustomerFirst #GlobalSolutions #IndustrialTech #PeakPerformance

Discover the critical role of tool incentives in building a loyal and skilled technician team. Our latest article on LinkedIn offers insights into how these incentives can improve retention rates, featuring success stories and practical tips for implementation. Learn how to make your dealership a preferred employer at https://lnkd.in/gwr_wDp7 #FixedOps #TechnicianRetention

In my work, I have learned a lot. I am a person who strives for progress, and I hope that I can continue to develop. I am keeping on studying the knowledge of the electrical industry, and I am also learning how to become a good salesperson. Over this time, my work has shown me that I need to always view things from the client's perspective. Only by understanding what the client wants and making every effort to align the interests of the company and the client can satisfactory results be achieved on both sides. This means that I am getting closer to my dream. Perhaps it can be said that a good salesperson is a good coordinator. #vacuumcircuitbreaker #switchgear #learn

Become a Certified AC Technician and Start Your Home-Based Business Are you mechanically inclined and looking for a lucrative side hustle? Consider becoming a certified AC technician! With the increasing demand for vehicle air conditioning services, this skill can be a profitable venture right from your home. Why Get EPA Section 609 Certified? * Legal Requirement: It's mandatory to be certified to work on vehicle air conditioning systems. * High Demand: There's a constant need for qualified technicians, especially during warmer months. * Potential for High Earnings: As an independent technician, you can set your own rates and work hours. * Home-Based Business: Work from the comfort of your garage or a small workshop. How to Get Certified: * Find an Approved Training Provider: Research and choose a reputable training provider offering EPA Section 609 certification courses. * Complete the Course: Enroll in the course and learn about vehicle air conditioning systems, refrigerant handling, and environmental regulations. * Pass the Exam: Successfully pass the EPA Section 609 certification exam. * Stay Updated: Keep up-to-date with industry trends and advancements in vehicle AC technology. Marketing Your Business: * Word-of-Mouth: Leverage your network of friends, family, and neighbors. * Social Media: Create a social media presence to showcase your services and attract new customers. * Local Listings: Get listed on online directories and local business listings. * Vehicle Detailing Shops: Partner with local detailing shops to offer AC services to their customers. * Online Marketplaces: Utilize online platforms to connect with potential clients. Start Your Journey Today! Don't miss this opportunity to turn your mechanical skills into a profitable business. Enroll in an EPA Section 609 certification course and take the first step towards financial independence. #ACtechnician #EPA609 #automotive #sidehustle #homebusiness

Every business requires you to wear 3 hats. Salesman's hat, Technician's hat, Operator's hat. Either you are good salesman but not good in operations or technology. You may be good technically but may not be a good salesman. You may be a good Project manager but not a good technically. Your business will grow banana as soon you complete these 3 hats. So find out what hat you wearing and partner up with someone wearing the other hats. So who are you? A technician? A salesman Or operator?

Justina Shirley has been a long-term member of the PSS team and currently celebrating a big milestone in the company 🔋 Justina helps our customers with their Hussh Pod technical enquiries, ensuring they are always covered by our rock-solid customer service any day of the year! Here is a little bit about Justina ⬇️ What’s your role in the company? Field service engineer How long have you been with PSS? 6 years! What’s your favourite thing about the Hussh Pod? We are helping companies reduce their CO2 and fuel use ⛽️ Have you got any hidden talents? No. They haven't shown themselves yet! What’s one piece of advice you live by? 'There is no point in being upset or down about things I can't control or change' #fieldengineer #bess #batteryenergystorage #meettheteam #powersavingsolutions #engineers