We are thrilled to congratulate all 4,299 award recipients and 140 participating companies! 🎉👏 Your dedication to service excellence is an inspiration to us all, and we are proud to celebrate your incredible achievements. A heartfelt thank you to everyone who joined us at the SRA Excellent Service Award (EXSA) 2024! Your presence made the event unforgettable as we came together to honour the outstanding contributions of retail service champions. 🛍️🌟 Let’s continue to raise the bar for customer service excellence and inspire others with your unwavering commitment to delivering exceptional customer experiences! 💪🌟 #SRA #SRAEXSA2024 #EXSA2024 #RETAILEXSA #ServiceExcellence #SRAEXSANomination #TransformRetail #SGretail
Singapore Retailers Association’s Post
More Relevant Posts
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ICX Summit: Tapping customer feedback to drive retail wins. How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in September. http://ow.ly/nvFC105JOPm
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Get it right and win an Old Mutual Branded Item. Place your answer in the comment section below Terms and conditions apply Celebrating International Customer Service Week and 70 years of greatness. #ICSW2024 #70yearsofgreatness #OldMutual
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Sales Vice President | U.S. Marine Corps Veteran | Trade Guarantee Expert | Helping Companies of All Sizes Grow Sales & Expand Into New Markets by Leveraging Our Data, Analysis, and Financial Review of their Customers
Never underestimate a small group of dedicated people to achieve something great! It's a privilege and an honor to serve my clients here at Allianz Trade in North America! #salesgrowth #riskmanagement #cashflow #accesstodata #moreworkingcapital #bemorecompetitive #efficiency #enhancerelationships #sleepbetter #customermonitoring #letsgo
Here at Allianz Trade, customer experience is not a team, but a mindset. This is why we are proud to recognize two employees who demonstrated exceptional customer service in June and July: Noll Saunders, MBA and Bobby Wadley. Keep up the great work! Meet more of our customer-facing teams here: https://ow.ly/lih650SWc7Y
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Our founder, Sumit Sharma shares his insights at the NBFC conference by Synnex® Group, discussing the evolution of customer onboarding in the digital era and the experiences that shape it. #NBFC #conference #digitalonboarding #customerexperience #IndustryInsights #goldloan #nbfc
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Ever wonder what happens when a team fueled by excellence, smiles 😊, and a hearty breakfast 🍽️ comes together? At DCI, we kicked off Customer Service Week with a bang! 🎉 Our team shared shout-outs 📢, smiles 😁, and appreciation with clients. Here to go miles beyond the extra... Check out the highlights! 🎥 #CustomerServiceWeek #AboveAndBeyond 🚀 #CSWeek #DCIMicrofinance"
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At RLF, our growth journey is anchored in a steadfast commitment to enhancing customer interactions throughout every project lifecycle. By partnering with Client Savvy, we actively listen to our clients, ensuring we understand their needs, concerns, and aspirations. Our Client Experience Journey Initiative leverages comprehensive feedback at key project milestones, allowing us to consistently exceed expectations. As one client noted on our Quality: "They exceed expectations. They get the impossible done while others are trying to find the front door." This initiative isn’t just a process; it's a collaborative effort to strengthen relationships and deliver exceptional value. Together, we identify pain points, improve continuously, and cultivate advocates for the RLF brand. #ClientFirst #ContinuousImprovement #ClientExperienceJourney #CXSolutions #RLFExcellence #RLFaei
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We’re not risk takers. As an online retailer, utilising Team AGL’s Multi-Carrier Technology is the most responsible way to reduce risk to both you and your customers. Diversifying carriers mitigates the risks associated with being beholden to one carrier, it also allows Team AGL to switch carriers in the case of disruptions, becoming the ultimate contingency plan. Team AGL always plans ahead, to make sure you keep running. #TeamAGL #LogisticsTechnology #RetailIndustry #SupplyChainOptimization #SupplyChainManagement #MultiCarrierTechnology
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"🚀 Another productive week at Enginess! 🚀 From diving deep into discussions on resiliency in supply chains, to exploring the power of AI for driving growth, and navigating the complexities of marketing in today's chaotic world, it's been a whirlwind of insights and learning. Our very own Jim Reid was right in the thick of it all at the conference. Want to know the key takeaways? Connect with Jim Reid https://bit.ly/496CLLo and stay ahead of the curve! #Enginess #Productivity #SupplyChainResiliency #AIGrowth #MarketingInsights #StayAhead"
Starting more great talks and conversations on Day 2 of #DX32024 Here's a little preview of our packed panel on Customer Loyalty yesterday afternoon, featuring Andrew Simon (Edelman), Pino Di Ioia (BeaverTails Canada Inc.), and Jason Beales, CFA (AIR MILES Reward Program) Can't wait to see you onsite today!
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Another customer service excellence win at the FS Awards! As we continue to invests in customer service, this award is testament to the drive and innovation within our Customer, Digital, Delivery, Technology and Operational Excellence teams. #axaireland #knowyoucan #actforthecustomereveryday
Delighted to announce that we have been awarded the 'Customer Experience Award' for the second year running at the FS Awards. This is a great endorsement of our strategy that focuses on delivering solutions that reflect our customers evolving needs while focusing on making the complicated not just simple, but straightforward and engaging. Congratulations to all our teams and colleagues across Ireland who worked together to deliver this success. #FSAwards24
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Curious what BFCM does to delivery performance? Here's your wake-up call for 2024 peak season planning! The numbers don't lie: During BFCM 2023, parcel volumes soared 63%, but carrier-related issues spiked 27.51% 👀 Key takeaways for BFCM 2024: ✨ High volumes can impact delivery quality - plan ahead for customer satisfaction 💡 Consider backup carriers as your safety net 🎯 Smart move: Add buffer time to delivery promises Start your peak season prep NOW. Last year's challenges are tomorrow's opportunities! What strategies are you putting in place to handle the upcoming surge? Share your thoughts below! 👇 #eCommerceLogistics #DeliveryPerformance #PeakSeason #BFCM
