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Column 2 of 7 Economically vulnerable consumers Bad treatment of economically vulnerable consumers by the financial sector Many financial service companies create a range of barriers to their customers, particularly when they want to complain. And it is made even worse for economically challenged customers Economically challenged customers can range from people with partial or total hearing, seeing or speech problems, through to those who are forgetful, and people who cannot operate a computer or simply cannot afford the repeated phone calls to required to deal with a complaint. This is particularly the case as people grow older. They could include your father, mother, grandmother and grandfather. The institutions from banks to insurers, as well as financial scoundrels, make it worse by simply exploiting them for their money and then lead them into a maze where most people, including those with disabilities, simply give up on their justified complaints. The new Miss South Africa, Mia Le Roux, said at her crowning about her deafness: ‘At the tender age of two, I was blessed by my community with the gift of a cochlear implant. Family, friends and strangers rallied to raise funds for this operation – a life-changing opportunity that allowed me to hear. It was also the start of a long journey to listen to sound and connect with the world through speech, a journey that also has taught me to never give up. ‘It took two years of speech therapy and continued repetition of words before I looked up to the sky one day and said my first four words: ‘Kyk daar, wit wolke – look there, white clouds’. ‘Today, it is my turn to be your community, to be a voice for those who, like me, have experienced the challenges of being different and feeling excluded.’ Treating economically challenged customers is more than putting up a wheelchair accessible ramp at the instiutions front door! In recent examples the City of Cape Town took steps to help the vulnerable, while tax adviser, TaxTim, made it far worse. Read more here: https://lnkd.in/dNBrwQn3 OR visit our website https://lnkd.in/dzKePrSn hashtag #vulnerableconsumers #financialsector #retirementplanning #nationaltreasury

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How to Check BISP Payment Online In 2024 How to Check BISP Payment Online: The Benazir Income Support Program (BISP) is a vital initiative aimed at providing financial support to low-income families across Pakistan. This article will guide… https://lnkd.in/dh3dKqzm

🥪 The sandwich generation in South Africa 🥪 The "sandwich generation" in South Africa, typically consisting of 40 to 60-year-old adults, is a growing demographic facing distinct financial and emotional challenges, caught in the middle of providing financial support and care for both their ageing parents and their children. Robust, multi-generational financial planning is crucial for addressing the challenges of the sandwich generation. #financialplanning #sandwichgeneration #assetmanagement Sentio Capital Management https://lnkd.in/dJ_inwyQ

My first article under the Sentio banner, and a subject close to my heart. Good financial planning inspires, motivates and enables great outcomes. #Sentio #Sandwichgeneration #investing #budgeting

Get New payment of BISP 10500 Get New payment of BISP 10500: In an exciting development for beneficiaries, there is a new update regarding the Benazir Income Support Programme (BISP). If you are looking to get… https://lnkd.in/dYf_vA_4

I’m very concerned about South Africa’s overall decline in financial literacy. It has severe consequences for our people, and the decline is worse among women, older people and people who live in rural areas. I was glad to be able to share my concerns with the nation via SABC News yesterday, #WorkersDay. African Response is working to close this gap through partnering with organisations in the financial services sector to deliver consumer financial education targeting rural communities. #FinancialLiteracy https://lnkd.in/dGYMPtQW

Millions of UK families receiving enhanced child benefits saw their payments increase in April. This additional financial support is a welcome boost to parents around the country. Read the full article here to learn more: https://lnkd.in/eEDp46w6 #thorntonspringer #businessaccounting

Inquiry Into Parliament Of Victoria Local Government Funding And Services On the off chance that you’re keen on understanding how nearby government Funding functions in Victoria or need to inquire about the Investigation into Local Government Subsidizing and Services by the  Parliament of Victoria,  you’re perfectly located. This article will help you how to track down applicable data, figure out the request’s importance, and find out about nearby money in Victoria.

The Financial Inclusion Commission just published a report calling on the next UK Government to bring forward a National Financial Inclusion Strategy. 𝐊𝐞𝐲 𝐃𝐚𝐭𝐚: 5% of UK households do not even have a current account. About 70% of those were aged 65 or over. 7% Seven percent of UK adults were digitally excluded in 2022. 13% of people who had held insurance in May 2022 had to cancel it to cover specifically to save money due to the rising cost of living. 18% of families had no savings in 2021-2022. 22% of adults increased borrowing due to the cost of living crisis.