The Fast Mode’s Post

Unlock the mysteries of Digital Twins! Join our new podcast to explore how Digital Twins revolutionize operations, enable hyper-personalized offers, and enhance customer experiences. Tune in with Fahri Kerçek, MSc to discover this game-changing technology. #telecom #telecoms #telecommunications #digitaltwin #ai #artificialintelligence #bss #etiya

The use of Digital Twins technology in Telecom can deliver real business benefits. Discover how..

In today's digital transformation era, calibration labs constantly look for innovative ways to improve customer experiences and operational efficiency. Real-time data sharing is becoming a game-changer, enabling calibration labs to offer timely and accurate information to their customers. A recent survey by Metquay Inc. explored the benefits of sharing real-time data with customers. This article outlines the advantages of adopting this practice and how it can give calibration labs a competitive edge. #digitaltransformation #calibration #innovation #metquay https://lnkd.in/gnnBca6m

We’re thrilled to attend the CustomerFirst Congress this year! Join eGain Corporation’s team as we dive into the future of #knowledgeManagement and share key insights on how it can transform customer experience. At this event, we’ll explore: • Best practices in leveraging AI + Knowledge Management for customer success • How to drive efficiency and innovation in customer-facing teams • Real-world examples of knowledge sharing for exceptional service.We can’t wait to connect with industry peers, leaders and innovators. Let’s make customer-centricity the core of every interaction! #CustomerFirst #KnowledgeManagement #CustomerExperience #Innovation #CXLeadership #CustomerSuccess

⏳ Just 2 weeks to go until our webinar! Over 100 professionals have already secured their spots—will you join? 👀 Our featured speaker, Thomas Lynch played a pivotal role at London North Eastern Railway in selecting and implementing their chatbot 💬 Tommy’s expertise in using #GenerativeAI to transform passenger experience during disruptions is something you won’t want to miss! Whether you’re involved in public transportation, customer experience, or digital transformation, this webinar is a 𝐦𝐮𝐬𝐭-𝐚𝐭𝐭𝐞𝐧𝐝! 📅 When: September 2nd, 1pm CET 👉 Register here now: https://lnkd.in/dzttWD4T 🎥 Can’t attend live? No worries—just register, and we’ll send you the recorded webinar! #PublicTransportation #CustomerExperience #AIinTravel #DigitalTransformation

⌛Just 2 weeks to go until our webinar! Over 100 professionals have already secured their spots—will you join? Our featured speaker Thomas Lynch played a pivotal role at London North Eastern Railway in selecting and implementing their chatbot. Tommy’s expertise in using #GenerativeAI to transform passenger experience during disruptions is something you won’t want to miss. Whether you’re involved in public transportation, customer experience, or digital transformation, this webinar is a 𝐦𝐮𝐬𝐭-𝐚𝐭𝐭𝐞𝐧𝐝! 📅 When: September 2nd, 1pm CET 👉Register here now:  https://lnkd.in/dUezSNiQ 📽Can’t attend live? No worries—just register, and we’ll send you the recorded webinar afterward! #PublicTransportation #CustomerExperience #AIinTravel #DigitalTransformation

Unlock the power of data with people counting technology! Dive into our latest blog (https://lnkd.in/gZiq_-78) to discover how insights from people counting can impact efficiency and customer experiences across various sectors. #Enalytix #PeopleCounting #DataDrivenInsights #Innovation

I'm excited to share that I'll be speaking at CXSPHERE, organized by Reaktor, about how AI is transforming customer experiences. In my session, "Personalization at Scale: The Role of AI in Transforming Experiences," I'll be teaming up with Marko Aalto to dive deep into how AI is revolutionizing user interfaces—making them more contextual, engaging, and intelligent. We'll explore the huge implications this has on how we search, find things, and consume content virtually. Plus, we'll discuss the importance of combining generative AI with discriminative AI to bring tangible business benefits, and how integrating predictive, prescriptive, generative, and diagnostic AI can deliver the most value for enterprises. I'll be joining a fantastic lineup of speakers who are all passionate about transforming customer experiences. The evening kicks off with Alex Hunter discussing "The Art & Science of WOW," where he'll dive into creating exceptional moments that leave a lasting impact. Following that, Ariba Jahan and Mira Myllylä will explore "Thinking Beyond the Digital Aspect of CX," focusing on inclusivity, sustainability, and social impact. The evening will conclude with cocktails and networking—a great opportunity to connect, share ideas, and discuss the future of AI in transforming customer experiences. #ai #cx #customerexperience #search #recommendation #uiux #genai #machinelearning #ml #datascience

🚀 The contact center of 2025: Are you prepared for what’s next? Five9’s on-demand webinar explores trends and innovations shaping the future of CX. Don’t miss this chance to gain valuable insights. Watch here: https://lnkd.in/dweV_vx2 #ContactCenter #CXInnovation

Dive into Dr Srinivas B.'s latest blog on observability in telecom! Learn why observability is crucial for Autonomous Networks and business success. We're committed to transforming networks that sense, think, and act autonomously, paving the way for unparalleled customer experiences and business transformation. Read more here: https://lnkd.in/gSsdXCJb #autonomousnetworks #observability #telcoAI