In a world that moves at the speed of a click, the hospitality industry finds itself at a pivotal juncture. To keep pace, hotels are turning to the power of IT capability and organizational agility, a strategy that's more necessity than choice in today's digital age. Drawing from the insightful research "Hotels in contexts of uncertainty: Measuring organisational resilience" by Melián-Alzola, Fernández-Monroy, & Hidalgo-Peñate (2020), it's clear that the thoughtful integration of technology into hotel operations isn't just about keeping up—it's about setting the pace. Imagine a hotel where every guest interaction is personalized, where operational efficiency is not just an objective but a reality, and where market changes are met not with trepidation but with anticipation and agility. This isn't a distant dream but a tangible outcome of investing strategically in IT capabilities, from systems like Mews that help anticipate guests' needs and streamline operations. As we delve into the practical applications of these findings, it becomes evident that the future of hospitality lies in our ability to embrace technology—not as a crutch, but as a catalyst for innovation and connection. By investing in staff training, partnering with IT specialists, and leveraging data analytics, hotels can transform the guest experience, ensuring that every stay is not just remembered but cherished. The path forward is one of balance, where technology enhances rather than overshadows the human touch. In this digital renaissance, the goal is clear: to use IT not just to adapt but to thrive, crafting unforgettable experiences that resonate with guests long after they've checked out. Let's embark on this journey together, leveraging IT to unlock the full potential of our hotels and redefine what it means to be agile in the hospitality industry.
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JLL’s Hotels & Hospitality Group has released Global Hotel Investment Outlook 2024 which reveals that global hotel investment is set to skyrocket this year, exceeding the previous year by 15% to 25%! 📈 Here is why: consumers continue to prioritise spending on travel. That's not all! 🔥 In 2023, the hotel industry demonstrated remarkable resilience, with RevPAR (revenue per available room) reaching 94% to 121% of 2019 levels across regions! Plus, a wave of fresh investors entered the industry, with first-time hotel buyers comprising a record-breaking 19% of the market! And some juicy facts on top 🧁! 🗽Urban hotels in London, New York, and Tokyo are expected to attract significant investor interest in the coming year. 🏖Europe remains a favoured destination in 2024, with events like the Summer Olympics and Taylor Swift's tour driving visitor interest. 🧳Travelers will prioritize experiences that align with their personal values. 🌄Effective communication of brand promises becomes crucial as travelers seek brands that resonate with their values. 📰For the full scoop, check out the article: https://lnkd.in/ddxuRVNR
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Hotel Property Trends in 2024: Tech, Sustainability & Guest Experience https://lnkd.in/ejFNe9Am The hotel industry is booming in 2024, but what trends are shaping the market? This blog post dives in for investors & hoteliers! Discover how tech, sustainability, & unique experiences are driving the future of travel. #hotelinvestment #traveltrends #hospitality
Hotel Property Trends in 2024: An Investor's Guide
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"Hoteliers expect to increase their investment in technology by an average of 16% in the coming 12 months, with one in five planning to invest over 20% more than they did last year, according to the Travel Technology Investment Trends 2024 report from Amadeus." #hotelindustry #hospitality #hospitalityindustry #hotels #hoteliers #hotelowners #dshhoteladvisors https://lnkd.in/ezeKNHHS
Study: Hoteliers to increase tech investment by 16% - hotelbusiness.com
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🌍 International Senior Marketing Communication & Trade Marketing Manager / Digital Marketing / PR / Project Management / Luxury / Cosmetics / Automotive / Real Estate / MBA / Certified Coach / Multicultural ENG/IT/SP/FR
☀️ The exciting horizons of the ever-evolving hospitality 🛎️ sector! According to #McKinsey's enlightening article 🗞️ titled "The #Hotel 🏨 of the #Future," by #2030, travelers are increasingly craving #hyper-personalized 🙋🏻♀️ experiences tailored to their preferences, made possible by cutting-edge technologies like #AI 🤖🧠 and #data #analytics 📊. Sustainability 🌱 and #eco-friendly ♻️ practices are also topping their list, urging hotels to adopt #energy-efficient💡designs and #waste-reducing 🚮 initiatives. Seamless and #efficient service delivery, driven by #technology 👩🏻💻, is another must for enhancing the overall stay experience. Moreover, creating a more meaningful 💌 and fulfilling work 💼 environment for hotel staff is crucial for attracting and retaining top talent 👩🏻🏫 to deliver exceptional guest experiences. 🔝 Elevate your business, no matter the industry 🏭 on which you work, by getting inspired with these 💎 valuable insights about the traveler of the future! ...In the end it is all about🔮future consumer trends. #Hospitality #FutureOfHotels #StrongerTogether🚀✨
The hotel of the future
mckinsey.com
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Exciting Times Ahead for Hotel Investments in 2024! 🏨✨ The hotel industry is gearing up for a significant rebound in 2024, and now is the perfect time to diversify your portfolio and dive into hotel investments. Here’s why: 🔹 Strong Recovery & Growth: The U.S. hotel industry is on track for a significant rebound. We're seeing a boost in occupancy rates and revenue per available room (RevPAR) as international travelers return. This trend is bringing pricing power back to historical levels (Skift) (HotelDive). 🔹 Hot Investment Opportunities: Top urban markets are particularly ripe for investment. Luxury hotels and select-service/extended-stay hotels are the stars here. Luxury hotels cater to the growing demand for unique travel experiences, while select-service hotels offer strong performance and yields (HOTELSMag.com) (HotelDive). 🔹 Traveler Sentiment is Up: According to a recent AHLA report, 72% of Americans plan to maintain or increase their hotel stays this year. This indicates a strong demand for both leisure and business travel (Hospitality Design). 🔹 Tech Advancements: The industry is also leveraging AI and other technologies to enhance guest experiences and streamline operations. This not only improves efficiency but also boosts profitability (HotelDive). With these positive trends, it’s clear that hotel investments are a promising avenue for diversifying your portfolio. Whether you’re an experienced investor or just starting out, the hotel sector offers numerous lucrative opportunities. Don’t miss out on the potential of hotel investments in 2024! 🚀🏨💼 Drop a comment below with your thoughts or questions. Let’s discuss how we can make the most of these exciting opportunities! #HotelHannah #RealEstateInvesting #HotelInvestments #HospitalityIndustry #InvestmentOpportunities #HotelGrowth2024
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Looking For New Opportunities; Tourism & Hotel Management Corporate Travel Agency Reservation & Sales Specialist, Ticketing Supervisor in İstanbul
Adapting to Change: How Can Hotels Stay Ahead of Industry Trends? https://lnkd.in/dsCEQuJF #hotels #hoteltrends #hotelhiring #hoteloperations #hotelbooking #directbooking #onlinebooking #hotelrevenue #revenuemanagement #onlinemarketing #digitalmarketing #hotelmarketing #sales #marketing #reservations #bookingengine #channelmanager #otas
Adapting to Change: How Can Hotels Stay Ahead of Industry Trends? | Strategic Solution Partners
strategicsolutionpartners.com
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How will hotel operators use new technologies, respond to travelers’ changing needs and preferences, and become more sustainable? Five leaders of McKinsey’s Travel, Logistics & Infrastructure Practice envision what the hotel experience might be like in the 2030s. #hospitality #sustainability #ESG #guestexperience #customization #personalisation #futuretravel Watch the detailed thoughts from hoteliers themselves on Hotels of the future http://spr.ly/6046w5gXj
The hotel of the future - Customized experiences and sustainable practices
mckinsey.com
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In 2024, growth rates leveled out, and staffing shortages put pressure on resources. Looking forward, 2025 will be about harnessing technology as a strategic advantage, allowing hotels to stay efficient while continuing to delight guests. This article by our CEO, Pedro Colaco explores 11 trends that will shape hospitality in 2025 and beyond. Discover how your hotel can stay ahead and thrive in this evolving landscape:
11 Hotel Trends to Watch in 2025
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Observing Common Characteristics Between Hotel Guests and Property Investors 1. Customer Orientation: - Both hotel guests and property investors prioritize value and return on investment. They seek personalized experiences that meet their specific needs and expectations. #CustomerExperience #ROI #PersonalizedService 2. Risk Appetite: - Both groups exhibit a willingness to take calculated risks. Hotel guests explore new destinations and experiences, while property investors navigate market fluctuations and investment opportunities. #RiskManagement #InvestmentStrategy #TravelAdventures 3. Long-term Vision: - Both understand the importance of long-term benefits. Hotel guests look for sustainable travel options, while property investors focus on assets that appreciate over time. #Sustainability #LongTermInvesting #AssetAppreciation 4. Quality Standards: - Both value high-quality amenities and services. Hotel guests expect comfort and convenience, while property investors seek properties that meet high standards for maintenance and efficiency. #QualityService #PropertyManagement #LuxuryTravel 5. Market Awareness: - Both stay informed about trends and developments. Hotel guests research destinations and accommodations, while property investors analyze market data and economic indicators. #MarketTrends #EconomicAnalysis #DestinationResearch 6. Networking and Relationships: - Both recognize the value of networking and relationships. Hotel guests engage with hospitality staff and other travelers, while property investors build connections with real estate agents, developers, and other investors. #Networking #RelationshipBuilding #RealEstateNetwork 7. Adaptability: - Both groups demonstrate adaptability to changing circumstances. Hotel guests adjust to new environments and experiences, while property investors pivot strategies based on market conditions and economic factors. #Adaptability #Flexibility #MarketStrategy Conclusion: By understanding these common characteristics, hospitality professionals and real estate developers can tailor their offerings to meet the evolving expectations and needs of both hotel guests and property investors, enhancing overall satisfaction and investment success. #HospitalityIndustry #RealEstateDevelopment #CustomerSatisfaction
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Publishers of Hospitality Magazines | Sales | Pastry Events | Marketing | Motivator | Growth Hacker
Attention Hoteliers and Hospitality Professionals! Your Sep-Oct ‘24 edition of Hotel Business Review is here, filled with the latest insights, trends, and expert takes you won’t want to miss. Cover Story: The green wave is here! Explore the rise of eco-friendly hotels and how the motto Reduce, Reuse, Recycle is transforming the hospitality industry worldwide. From luxury resorts to boutique inns, green hotels are making an impact—not just on the environment but on guest satisfaction too. Business Story: The Front Office Manager is the unsung hero of every hotel. Coordinating with multiple departments to create seamless, unforgettable experiences, these managers play a key role in ensuring guest loyalty and driving revenue. We take a deep dive into their day-to-day and reveal the secrets behind their success. Feature Story: In the marketing world, the debate rages on: Traditional or Digital? We explore both approaches to uncover which delivers the best results for hotel visibility and revenue. Whether you’re all in for glossy brochures or data-driven online campaigns, this story breaks down what’s working in the industry today. Technology Section: Artificial intelligence is transforming the tourism industry. From personalized guest experiences to streamlined operations, AI is helping hotels operate more efficiently and sustainably. Discover how this technology is reshaping hospitality and what it means for the future of guest services. As always, we cover the latest news, movements, interviews, and events from around the industry, keeping you informed on everything you need to know. For all the details, check out the full issue! #GreenHotels #EcoFriendlyHospitality #HotelMarketing #FrontOfficeManagement #SustainableTourism #HospitalityTrends #DigitalMarketing #Hotelbusinessreview #Frontofficemanager #Magazineforhoteliers Rajat Taneja Rajneesh Sharma Dr Nitin Shankar Nagrale
