TTK Prestige Ltd’s Post

🚀 It’s always beneficial to travel from one end of the country to the other to enhance our skills. Today, we had a fantastic Best Practice day where Michael Høgsholt Rasmussen and I visited our talented employees. We shared our experiences and insights on store operations. It has been an inspiring day filled with ideas on how we can optimize our work with attractive stores and strengthen our collaboration. #BestPractice #StoreOperations #Teamwork

We are in a people intensive work sector - both from customer's and our own team's perspectives. It becomes imperative, that everyone across all stores and locations, till the last level understands, is aligned to the approach and knows what to execute and how to execute.... Hence these meets are strategically very important... #peopleconnect #recognition #teamspirit #unifiedgoals

Life is all about memories and experiences, right? In some time of reflection, I have compiled some of the best memories and experiences during my time at Express to share with you. When I first started at Express, I was brought on (thank you Vaughan Staros) to lead a customer experience program that was centered around Express' Brand Purpose. 'We Create Confidence. We Inspire Self-Expression'. With that, the experience was all about bringing our Styling Community together, and our associates, were the second largest component to that community (second to our customers). While leading this program, it allowed me the opportunity to meet and engage with amazing leaders throughout the country. I was able to build and lead immersion into the program, host change management sessions, lead store calibration visits, analyze the program performance, and most importantly, measure customer loyalty and associate feedback. I loved every second of that role, and I was able to immerse myself deeper into the brand, learn best practices, and take on new opportunities, such as leading Marketing Brand Events, hosting Associate Incentive Trips, and launch Customer Experience tools to drive consistency. While I was at Express, I also co-led the Professional Women and Allies Community Group and had the honor of moderating a panel for International Women's Day. As I mentioned in a previous post, that conversation was grounded in mentorship and it left me feeling inspired to be working with such an amazing community. And thank you, to my fellow leads Heidi Tharp Jennie Goff and steward Megha Patel! I was promoted last August (while on Maternity Leave!) to Senior Manager, Store Experience. My role grew into leading half of the Store Operations team focused on Field Communications, Learning and Development, Stores Strategy, Incentives, Recognition, Customer Experience and Initiatives. As a team, we led the Stores' Strategy, made significant improvements to the associate experience (through communication and immersion), and drove a store-centric culture through providing a feedback loop and store visit program. This Spring, I project managed our Field Leader Meeting where we brought our ELT, Regional Directors (Lee Vuolo Tracy Sundermeier Michelle Robinette, SPHR) and District Managers together to talk strategy for 2024. We delivered a virtual experience that left the audience engaged, clear, and ready to reboot the new year. And lastly, I would be remissed if I didn't acknowledge the amazing team I last worked with. Sherri Tamasovich Kimberly Graff Jennie Goff Betsy Spence Ariel Balske JESSICA BAKER Jeremy Saeger Becka Sanders Ruth Subedi I will miss learning and working with you! Thank you to each and every one of you who made my time at Express so memorable. It's these types of experiences that make you love what you do, and eager to take on more. If you have a memory or experience that I was a part of at Express, feel free to drop it below!

Two women – 50 years of ALDI experience! Some encounters are simply unforgettable. For example, my recent reunion with Christiane Augst, an employee at our ALDI SÜD store in Ratingen Lintorf, who celebrated her 33rd anniversary with the company in April. 🎉 Congratulations on this great achievement, dear Christiane! 👏    When I joined International IT over 17 years ago, it was primarily Christiane who trained me in our #StoreOperations with great patience and kindness. Reuniting after so many years was a real thrill – we laughed a lot, reminisced and shared anecdotes like this one: after I had (finally) gotten used to handling the electric pallet stacker, I was incredibly proud of the mountain of empty pallets I had stacked in the store’s warehouse. When the store manager saw how high I had stacked them, he said with a grin: “Mrs Rückle, what kind of truck do you think this stack will fit on?” Another lesson learned!    I always look back on my time at the store with gratitude and humility. I consider myself very fortunate that, despite my lack of experience, Christiane and the other colleagues accepted me as one of their own and let me perform all store operations tasks, including cashiering. My reunion with her reminded me of the following:    💡 For Christiane, it was especially important to not only explain the “what” and the “how” to me, but also the “why”. She intuitively applies what Simon Sinek describes in his book “Start with why”. Not only did this principle make my in-store training so special and memorable, but #PurposefulLeadership is also a key enabler for #selfempowered teams to achieve ambitious goals and remarkable results.    💡 Christine shared some examples of how #IT has changed many processes over time. She reminded me how much responsibility we have when designing IT solutions due to their impact on #CustomerExperience and our employees’ workplace. Actively gathering and evaluating feedback from customers and users should therefore always be an integral part of our work.    This goes out to Christiane and all store employees: Thank you! 🙏 I appreciate your commitment and am grateful that you, and many other colleagues, have been serving our customers for so many years. Our roles at ALDI SOUTH are quite different, but we all have one thing in common: we exist for our customers!    What are you doing to foster closer ties with the business?

Our CEO and founder Christopher Kelly has just shared an inspiring video on his journey and the birth of Phoenix 2 Retail. In this video, he dives into the challenges, triumphs, and key moments that have shaped our company into what it is today. This is a must-watch for anyone interested in entrepreneurship, innovation, and the real stories behind a successful startup. Whether you’re a budding entrepreneur, a seasoned business leader, or just curious about the paths to success in the retail industry, there's valuable insight for everyone. What part of his story resonates with you the most? Share your thoughts and experiences in the comments below! #Phoenix2Retail #Entrepreneurship #BusinessSuccess #Startup #Innovation #Leadership #RetailIndustry #retail

Game-changing insights from Brand Boss that perfectly align with what we're building at POSiBOLT! Ever wonder why some retail teams absolutely crush it while others struggle? It's not just about the systems (though our cloud-based retail solutions definitely help 😉). It's about understanding what truly drives your people. Here's the real talk on what motivates your retail warriors: 1. Being Seen Think about it - your staff aren't just transaction processors. They're experience creators. Through POSiBOLT's performance analytics, we're helping managers recognize top performers and identify coaching opportunities. Because when people feel visible, they become invincible. 2. Feeling Appreciated Remember that employee who went above and beyond during last year's holiday rush? Our real-time reporting helps you catch these moments as they happen. No more waiting for monthly reviews to acknowledge excellence. 3. Progress Tracking Nothing kills motivation faster than feeling stuck. That's why we've built career progression tracking right into our POSiBOLT ecosystem. From sales targets to skills development, your team can see their growth journey unfold. 4. Creating Safety In retail, safety isn't just physical - it's emotional and professional too. Our cloud-based system ensures your team has the tools and data they need to make confident decisions, backed by real-time insights. Here's the kicker: When you combine these four elements with powerful retail management tools, magic happens. Your staff feels empowered, your customers experience better service, and your bottom line? Well, let's just say it thanks you. Want to see how POSiBOLT can help you build a more motivated, high-performing retail team? Hit the link in our bio or visit www.posibolt.co.za #RetailLeadership #EmployeeEngagement #RetailTechnology #POSiBOLT #RetailInnovation #RetailSuccess #TeamMotivation #RetailManagement #BusinessGrowth #SouthAfricanBusiness Tag us in your retail success stories! We love seeing how our POSiBOLT family is transforming retail, one motivated team member at a time. 💪

Yesterday, I stumbled upon a hidden treasure in my desk - coins that brought back memories of a unique recognition program I developed. During my store visits, exceptional teams were awarded these coins for their outstanding work in customer care, merchandising, and overall excellence. These coins, when accumulated, could be redeemed for rewards like paid time off, gifts, and more. Those who received these coins were celebrated as "LINDA'S ROCK STARS" throughout our company, comprising over 500 locations and 2000 employees. Everyone wanted to get these and the stores would actually call me and ask me when I was coming to visit. And, if I forgot to hand them out, they asked! 💫 This recognition program fostered a culture of appreciation and excellence, boosting morale and driving performance. The average tenure of our team was 15 years. 15 YEARS. With all the struggles we have today just finding staff, think about what you are doing to retain them? Simple yet powerful recognition goes a long way. Who wouldn't want to be a Linda's (your name) Rock Star? 🏆 Recognition matters – it's a simple yet powerful way to motivate and inspire teams. Let's continue to celebrate and acknowledge the exceptional efforts of our colleagues. If you want more information or help building your recognition program, contact me today. 🌟 #EmployeeRecognition #Motivation #Appreciation #retention #employees #recruiting #hiring #training #retailers #TopRetailExpert International Retail Group, LLC Ron Thurston RETHINK Retail Liza AmlaniWendy GannawayMelissa MooreChris IgweTorben Valsted

Power of Instant Recognition🌟 At Shoppers Stop, we believe in the incredible impact of recognizing achievements, both big and small. Instant recognition not only fuels motivation, but also fosters a culture of appreciation and well-being within our organization.😇 When we acknowledge and celebrate the moments of success, our associates feel truly valued and cared for. It's about making every individual know that their hard work and dedication are seen and appreciated. Our 'Happiness Cheque'😊 is one such initiative, designed to provide instant rewards and make our associates feel great about their contributions. It's our way of saying, "You're doing an amazing job, and we appreciate you!"👏🤩 Join us in celebrating the power of instant recognition and the positive ripple effect it creates across our team. Let's continue to build a workplace where everyone feels supported, valued, and motivated to bring their best every day. 🌟 #Recognition #WorkplaceCulture #EmployeeWellBeing #ShoppersStop #HappinessCheque #Happiness #EmployeeEngagement #InstantAppreciation #Gratitude

➡️ Where’s your business headed? This is the first crucial question in developing your EVP. For example, when we worked with Jerónimo Martins, they were focused on becoming customer-first. 🍅 Their EVP had to reflect their commitment to community, service, and healthy products. An EVP aligned with business direction attracts ambassadors, not just employees. 🎯 👉 In our next post, we will dive deeper into what customers expect from your people. In the meantime, you can read Cliff's full blog herehttps://lnkd.in/eb_RM4Xp #EVPDevelopment #CommunityFocus #BusinessStrategy

KING OF CSO This weekend it will be #King's Day in the Netherlands. An occasion to spotlight the King of CSO for once: Dennis Wijnstra Travelling all the way from the far north of the Netherlands, we had Dennis visiting us during our induction days. Alongside the regular team of Bente van den Bomen Peter Gronenschild Jordy Verdaasdonk Vaia M. Killian Nally Andreas Amukugo and, of course, our LP toppers Annemiek Verstegen Vincent Jansen Yanir Francisca en Robert Spitse, Dennis was present to tell a bit more about his work at The TJX Companies, Inc., Inc. Central Store Operations (CSO).   In 2016, Dennis started his retail career at TK MAXX as a Teamleader in #Groningen, under the inspiring leadership of Henk van der Spek. (today lead by amazing Hayley Gauna)   He was then promoted to Assistant Store Manager and worked in the Almere and Arnhem shops. Eventually, he moved to a position in CSO.   In this role, he is the business partner for all digital communications for our TJX Europe shops. The CSO Helpdesk is also one of his responsibilities. What exactly does that all mean? In a nutshell: If a department within TJX wants to communicate something via our Internal Associate Engagement App, this department tries to make that possible. I personally find this app a great medium, as it keeps me informed of all the fun things happening in the shop, such as parties, promotions and holidays. And there are quite a few of them. CSO s is the heart of all (digital) communication. This is also where all questions are answered as proactively as possible, everything you need to know on how to operate in a store. That is why it's important everyone has the app. Now, we recently hired a lot of new colleagues. That's why Dennis came especially to the south of the country, for a nice presentation and also to personally activate everyone in the system as part of our introduction day. Dennis had never done anything other than retail before, and was keen to know what else was behind this huge organisation. The opportunity at Central Operations gave him access to the operational heart of the organisation, where he was directly involved in implementing changes on the shop floor. For all communication issues and solutions but also operational questions that, for example, the manager cannot answer, Dennis and his team are there to save the day. Dennis is proud to work for TJX Europe: It is fantastic to notice how well we do in creating and maintaining the right working atmosphere. But also the diversity and development opportunities that TJX have are exceptional. It's fantastic to see that in such a large organisation we have a very open door approach, in the sense that everyone is equal, you dare to express your opinion, but above all you dare to be yourself. That is what is essential to us.