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Vation Ventures

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Proactive, data-driven decision-making is no longer a luxury—it’s a necessity. Now, the ability to detect issues before they escalate and deliver exceptional customer experiences can define the success of an organization. At our recent Virtual Executive Roundtable, we explored how AI-powered observability is reshaping strategies to drive operational efficiency, improve customer satisfaction, and align with broader business goals. A huge thank you to our featured speaker, Robert Kollar, VP of IT Operations at Confie, and to our topic expert, Pravin Madhani from New Relic, for sharing their invaluable insights and real-world examples on the evolving role of observability. Here are some key takeaways:  ➡️ Observability transitions organizations from reactive monitoring to proactive decision-making. ➡️ Data silos and redundancies must be eliminated to streamline AI observability and provide accurate insights. ➡️ Generative AI tools show promise in improving workflows and creating actionable insights but must be paired with scalable, clean data architectures. ➡️ AI and machine learning adoption are still evolving, with efficiency driving immediate use cases while revenue growth emerges as a long-term goal. Read the full Executive Summary here: https://lnkd.in/gjvSCi5x #AI #Observability #CustomerExperience #Innovation #leadership Bill Berson, Joel Guest, John Pontrelli, NACD.DC, MBA, John Pratt, Julio P. Roque, Nitin Raina, Ramdas Narayanan, Stephen Lavin, Ian Murphy

AI-Powered Insights: Leveraging Observability for Enhanced Customer Experience | IT Executive Roundtables | Vation Ventures

AI-Powered Insights: Leveraging Observability for Enhanced Customer Experience | IT Executive Roundtables | Vation Ventures

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