Virtual’s Post

Don't let fraudulent returns continue to burden your bottom line. ReturnVerify automation uses photo capture and AI to provide instant item verification for package-free returns. 
In addition to effectively eliminating losses, we provide a significantly better experience for all customers – except the ones hoping to defraud your service. 

Learn more at returnverify.com #returns #retailreturns #returndropoffs #parcel #carrier #packagefree #itemverification #fraud #automation #tracking #cx #reverselogistics #ecommerce #recommerce #returnverify #virtual

Want to know what separates us from the rest? Our ability to help brands scale through CX support automation and executing resolutions across a large set of eCommerce use cases 💪 ✅ Tracking - what’s my tracking number, WISMO ✅ Returns & Exchanges - doesn’t fit, changed my mind, unsatisfied, defective, damaged on arrival ✅ Order Adjustments - cancel order, cancel shipping protection, change address ✅ Delivery Assistance - lost in transit, stolen, damaged in transit, damaged on arrival, wrong item, missing item, missing pieces, return to sender, wrong address, defective, damaged replacement ✅ Courtesy - shipping SLA, retro promo code ✅ Knowledge base - product questions #cx #cxautomation #ai #cs #customerexperience #customersuccess #csautomation #ecommerce

Need to speed up your logistics? Skip the wait and boost efficiency with automated package pickups convenience made simple. Send a quick hello to Smith, our Al Chatbot, on +234 913 444 6755 via WhatsApp to get started. #tech #SmartParcel #SmartLocker #chatbot #innovation #econmerce #logistics #socialcommerce #deliveries #shipping #fyp #explore #smartparcelng #businessowner #enterpreneur

💡 Chatbots in retail offer numerous benefits, reshaping customer interactions and in-store operations: ⭐ Enhanced Customer Service – Chatbots provide 24/7 support and assist customers with inquiries within the store, including product details, availability, and specifications, improving the overall shopping experience. ⭐Personalization – Analysing customer preferences, chatbots offer tailored product recommendations and promotions, akin to online retail, enriching the in-store experience. ⭐ Increased Efficiency – Chatbots automate tasks such as order tracking and queue management, freeing up staff to focus on more intricate tasks and enhancing operational flow and service quality. ⭐ In-depth Data Collection and Analysis – Chatbots gather customer data, enabling retailers to gain insights into trends and preferences, facilitating informed decision-making and improving service delivery. #chatbots #retail #stats

Are you tracking your business growth—or losing sight of it? With global shipping volume increasing by 27% year-over-year, real-time tracking is a must. A Tracking API is no longer a luxury; it’s essential for seamless operations, improved customer satisfaction, and gaining actionable insights into your supply chain. Ship24’s Tracking API delivers end-to-end visibility, monitoring over 1,500 couriers with automatic courier detection and AI machine learning. Integration is simple and scalable, helping you stay informed at every step. Discover how Ship24’s API can transform your business: https://lnkd.in/gsvMF_R9 #shipmenttrackingapi #logistics #ecommerce #ship24

👀🎉 AI Automation for E-Commerce Support: Why Pay for Unresolved Tickets? Are you ready to automate your customer support without overpaying for unresolved tickets? Yuma just made it a whole lot easier. 🙌 Starting today, merchants are charged only for tickets fully resolved by Yuma AI (YC W23) 's Agent (and not for tickets partially solved or escalated to human Agents). Here’s why this is a game-changer: • 📉 Reduced Costs: Pay only for fully resolved tickets, making your investment directly tied to results. • 🤖 True automation at its finest Helping you automate over 50% of your support tickets. • 🧑💻 Flexible Plans: Choose a pricing plan that fits your needs, starting at $350/month for 500 resolutions. This is more than a pricing change—it’s a shift in the mindset of customer support automation! Yuma AI (YC W23) is the way forward for merchants looking to elevate their customer support while keeping operation costs lean. 🛒 If you’re in e-commerce and ready to automate, now is the time! Book a demo today for 30 Days Free 👉 https://lnkd.in/dR9YfF8J #ai #CustomerService #supportautomation #ecommerce

For global payment processing provider SumUp, finding a partner offering voice and Intelligent Virtual Agent solutions in diverse languages — while automating workflows to increase self-service — created a path toward improving customer experience. With #Five9, SumUp realized a: ▪️ 50% call containment ▪️ 23% cost savings with Five9 AI compared to an FTE agent ▪️ 10% increase in self-service in the first year Read the full story: #CX #AI #CustomerSuccess #YouSaidIt

For global payment processing provider SumUp, finding a partner offering voice and Intelligent Virtual Agent solutions in diverse languages — while automating workflows to increase self-service — created a path toward improving customer experience. With #Five9, SumUp realized a: ▪️ 50% call containment ▪️ 23% cost savings with Five9 AI compared to an FTE agent ▪️ 10% increase in self-service in the first year Read the full story: #CX #AI #CustomerSuccess #YouSaidIt

For global payment processing provider SumUp, finding a partner offering voice and Intelligent Virtual Agent solutions in diverse languages — while automating workflows to increase self-service — created a path toward improving customer experience. With #Five9, SumUp realized a: ▪️ 50% call containment ▪️ 23% cost savings with Five9 AI compared to an FTE agent ▪️ 10% increase in self-service in the first year Read the full story: #CX #AI #CustomerSuccess #YouSaidIt

For global payment processing provider SumUp, finding a partner offering voice and Intelligent Virtual Agent solutions in diverse languages — while automating workflows to increase self-service — created a path toward improving customer experience. With #Five9, SumUp realized a: ▪️ 50% call containment ▪️ 23% cost savings with Five9 AI compared to an FTE agent ▪️ 10% increase in self-service in the first year Read the full story: #CX #AI #CustomerSuccess #YouSaidIt