VisitScotland’s Post

View organization page for VisitScotland, graphic

62,515 followers

It’s #PurpleTuesday! Making Scotland an inclusive and accessible destination – catering for those with physical and hidden disabilities, families, and the elderly – is one of our national priorities. It’s an incredibly valuable market for Scotland, 1.3 billion people live with some form of disability, representing 17% of the world’s population. That’s why we are encouraging businesses to do at least one thing over the next 12 months to improve accessibility: ☑ Improve customer service – we have staff training courses available through our partnerships with leading accessible organisations, AccessAble and PurpleTuesday. ☑ Improve accessible features – from making changes to on-site facilities to creating a detailed access guide. The Scotch Whisky Experience and Archerfield Walled Garden are doing great work in accessibility. The Scotch Whisky Experience ✔ They have enhanced their existing written access statement by creating a video access guide. ✔ Through a partnership with Deaf Action Scotland, added International Sign to their most popular tour, in addition to BSL, ASL and 18 international languages. ✔ Created a front-line team of accessibility ambassadors who can help recommend ongoing improvements based on real-time customer feedback. Archerfield Walled Garden ✔ Improved parking and access with four bays for blue badge holders close to the main entrance gates and a newly resurfaced car park. ✔ Their friendly staff are always on hand to help those who acquire assistance. ✔ Wide doorways and good spacing between café tables and in-store displays allows ease of access What will you do?

To view or add a comment, sign in

Explore topics