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#Agentforce is built on the Salesforce Platform and integrates with Salesforce's Customer 360 ecosystem. It includes a low-/no-code #AgentBuilder that allows businesses to create custom agents. It uses the Atlas Reasoning Engine, which includes retrieval augmented generation (RAG) to improve results from #DataCloud. Agentforce and chat agents are both tools that can help businesses to improve #CustomerEngagement, but they have some key differences -- • Agentforce An AI-powered platform that uses the Atlas Reasoning Engine to help businesses handle customer service, sales, and marketing: ◦ #Features: Agentforce agents can: ▪ Operate autonomously within customized guardrails ▪ Adapt to real-time data ▪ Integrate with human employees ▪ Respond naturally and adapt to situations ▪ Personalize interactions based on a customer's past interactions & preferences ▪ Operate 24/7 across self-service portals and messaging channels ◦ Be embedded in a website, mobile app, WhatsApp, employee apps, or business processes • Chat Agents Live chat tools that can help agents provide fast, personalized support: ◦ #Features: Chat agents can: ▪ Save time by sending quick responses ▪ Reduce typos and incorrect information ▪ Increase conversion rates by driving the conversation ▪ Provide informed responses ▪ Handle multiple customers

The significance of tracking tools for businesses cannot be overstated. Without customer service metrics and their analysis, companies would struggle to identify issues and take timely action to mitigate their impact. Businesses that opt to operate without these tools and rely on guesswork often pay a steep price. Our Live Chat Statistics app offers a range of metrics to track and analyze your customer support team's workflow and customer activity on your website. This article explains how the app can be beneficial. https://lnkd.in/epCCQ9FK #livechat #providesupport #chatstatistics

Olark and Crisp are top minimalist customer support platforms, each with unique strengths. Here’s a quick comparison to find your best fit. ⤵️ ✅ Overview: Olark: Simple, user-friendly, suited for small to mid-sized businesses. Crisp: Feature-rich, ideal for multi-channel communication and larger teams. ✅ Features: Olark: Basic chat, customization, and analytics; lacks multi-channel and chatbot support. Crisp: Advanced features like multi-channel support, knowledge base, and native chatbots. ✅ User Experience: Olark: Very easy to use, quick to set up, customizable chat widget. Crisp: Robust interface, but takes time to learn due to multi-channel tools. ✅ Integrations: Olark: Offers integrations with popular CRM and e-commerce tools. Crisp: Broad integration library and custom API support. ✅ Pricing: Olark: $29/agent/month; basic features included, no bots. Crisp: Starts at $25/website/month; more affordable at high value, especially for multi-channel support. ✅ Support: Olark: Live chat and email support; no 24/7 availability. Crisp: 24/7 support via chat and email, useful for global teams. ✅ Pros and Cons: Olark: Easy to use but lacks advanced features and mobile support. Crisp: Multi-channel, chatbot, and mobile app; requires more time to learn. ✅ Best For: Olark: Best for smaller businesses needing a straightforward chat solution. Crisp: Suited for medium to large businesses wanting comprehensive customer engagement. If you're looking for a simple, reliable chat solution, Olark is a solid choice, especially if you don’t need multi-channel support or advanced features. However, if your business requires more sophisticated customer engagement options, such as multi-channel support, chatbots, or a mobile app, Crisp is likely the better option despite its steeper learning curve and potentially higher cost. #olark #crisp #review #compare #minimalist #customersupport #customerservice #web3 #tech #LinkedInreads

Do you have any problem on your gohighlevel account ? I can help you to solve that My services include: 1. Websites & Funnels Crafting 2. Sub Account Setup 3. SaaS Account Configuration 4. Account Customization 5. Seamless Third-Party App Integration 6. Integration of ChatGPT 7. Workflows & Automation Implementation 8. Payment Gateway Integration 9. Snapshot Creation 10. Appointment Booking ChatBot 11. Voice Bot Setup 12. White-label GoHighLevel Software, and much more! Let's discuss more in details with my samples

- Implement a Generative AI chatbot in your mobile app for instant and accurate customer support - Customize the chatbot to provide responses to frequently asked questions specific to your business - Continuously monitor and update the chatbot based on customer interactions to enhance its effectiveness How can a tailored chatbot improve customer satisfaction and retention in your business? #gupshup #AIchatbot #neobank #customerexperience #digitalstrategy Learn more about this topic here: https://lnkd.in/eYQERRGd At Grow Scale Win™, we use AI to enhance productivity and efficiency. The AI Growth System® provides a holistic approach to business growth with a personalized strategy and AI-powered tools for lead generation, nurturing prospects, and closing sales. Learn more at www.growscale.win. DM us with any questions.

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🚀🚀 🚀 Ready to Take Your Customer Engagement to the Next Level? 🚀🚀 🚀 We're excited to offer a FREE trial of our On-chat.live application! 🎉 Sign up today, and you'll receive 1,000 credits instantly to test all our powerful social channels and SMS features.And the best part? ▶▶ No credit card needed to get started! Whether you're looking to streamline your communication, automate your workflows, or simply explore new ways to connect with your audience, On-chat has got you covered. 💬 Why Choose On-chat? ◉ Seamless integration with multiple social platforms. ◉ Powerful SMS capabilities. ◉ User-friendly interface. ◉ Robust automation tools. Start your free trial now and experience the difference for yourself! 👉 https://lnkd.in/dV99h2Wj #CustomerEngagement #MarketingAutomation #OnChat #FreeTrial #DigitalMarketing #SMSMarketing #SocialMedia

Don't Let Website Visitors Slip Away! Ever feel frustrated when potential customers chat but never convert? You're not alone. Here's the Secret Weapon: Chatbots! Here's How They Work: 1. Engage Visitors: Chatbots keep website visitors engaged, answer their questions, and guide them towards a purchase. They're like friendly helpers, always available! 2. Personalized Follow-Up: The magic doesn't stop there! Chatbots can gather insights from conversations and trigger personalized automated emails or messages with special offers, reminding visitors about the perfect product for them. It's like having a personal shopping assistant for every customer! 3. Effortless Setup: The best part? Setting up a chatbot is easier than you think! The Result? 📌Increased Conversions: Turn those website chats into sales! 📌Improved Customer Experience: Show your visitors you care with personalized attention, even after they leave the chat. 📌Boosted Customer Loyalty: Happy customers come back for more! Ready to take your business to the next level? Check out Chatbot Builder here  👉https://bit.ly/3wPXOnS and discover the power of chatbots  for yourself! #chatbots #personalization #customerengagement

🚀 Excited to share my latest discovery in the tech world! 🌐 Kommunicate is a game-changer for businesses. Imagine a chat platform that seamlessly integrates into your website or app, allowing real-time communication with your customers. Whether you’re a startup founder or a seasoned tech pro, Kommunicate adapts to your needs. 🙌 🔍 Features: Live Chat: Engage with visitors instantly, answer queries, and provide support—all without leaving your site. Chatbots: Let AI handle routine tasks, freeing up your team’s time. Integrations: Sync data across platforms like Slack, Zendesk, and Salesforce. Analytics: Data-driven insights to optimize your support processes. 📈 Benefits: Enhanced customer support Increased efficiency Improved conversion rates Centralized communication Ready to elevate your customer interactions? Check out Kommunicate! 📲 https://lnkd.in/dkT-9pyu #TechInnovation #CustomerExperience #BusinessSolutions 12

Voice calls remain indispensable for top-tier customer service, even amidst the surge of chat apps. Embrace the best of both worlds by incorporating in-app calling capabilities. Elevate your customer experience! As chat apps gain traction in customer service, businesses are digitizing their communications to meet evolving expectations. Chatbots and instant messaging within apps have become standard in modern communication strategies. Stay ahead of the curve and check out the latest trend in the link below!! #CustomerService #InAppCalling #TechTrends #worldsconnected #infobip