Wildman Web Solutions’ Post

✨ Transforming Customer Support with LiveX AI + Zendesk ✨ Hi all - over the past few months, I’ve been speaking with leaders managing high-traffic websites, and one challenge keeps coming up: how to deliver fast, accurate support without overwhelming your team. That’s where LiveX AI comes in. We’ve built a Zendesk plugin that’s like having an extra pair of hands for your support team—hands powered by AI. With LiveX AI, your Zendesk Help Center becomes a dynamic, AI-driven support system that resolves customer queries in seconds. Here’s how we’re solving problems for high-traffic sites like yours: ✅ Speed Matters: Customers get instant answers—up to 88% of routine queries handled automatically. ✅ Reduce Ticket Overload: Deflect tickets with smarter AI-guided solutions before customers even need to hit “Submit.” ✅ Plug-and-Play Simplicity: No headaches. Seamless integration into Zendesk means you’re up and running fast. ✅ Always Improving: The AI gets smarter with every interaction, so your support stays ahead of customer needs. Imagine cutting ticket resolution times, boosting customer satisfaction, and empowering your team to focus on the tough stuff. That’s the kind of transformation we’re delivering with LiveX AI Search. 🎯 Why does this matter? For high-traffic websites, every second counts. LiveX AI Search ensures your customers feel heard, while your support team avoids burnout. If this sounds like the game-changer you’ve been looking for, let’s connect! You can check us out on the Zendesk Marketplace here. https://lnkd.in/gJ2zewZF And if you’re a Zendesk admin or partner, I’d love to explore how LiveX can help you take your support to the next level. Drop a comment or DM me—we’re here to help! Let’s make support smarter, faster, and more impactful together. 🚀 #CustomerSupport #AI #Zendesk #LiveXAI #Innovation

❓ FAQ: How to Use SMS and Chat in Aircall and HubSpot Q: What’s it like for customers and service reps using SMS within Aircall? Here’s how SMS integration enhances your communication experience: 📲 Aircall’s SMS feature is integrated directly into the phone app. Send and receive texts, images, files, and emojis effortlessly. 🔄 SMS conversations are logged into HubSpot, making it easy to track and view communication history. Customize filters to manage SMS activity efficiently. 💬 HubSpot’s native chat feature supports multiple chats, integrates with AI chatbots, and creates tickets directly in your help desk. 📈 Agents can handle both SMS and chat without leaving their workflow, ensuring a smooth and efficient customer service process. Discover more by watching the webinar on demand and download our free resource to learn how to optimize SMS and chat for better customer engagement. FULL WEBINAR HERE: https://hubs.ly/Q02QNDGY0 #Aircall #HubSpot #SMS #CustomerService #ChatIntegration

Olark and Crisp are top minimalist customer support platforms, each with unique strengths. Here’s a quick comparison to find your best fit. ⤵️ ✅ Overview: Olark: Simple, user-friendly, suited for small to mid-sized businesses. Crisp: Feature-rich, ideal for multi-channel communication and larger teams. ✅ Features: Olark: Basic chat, customization, and analytics; lacks multi-channel and chatbot support. Crisp: Advanced features like multi-channel support, knowledge base, and native chatbots. ✅ User Experience: Olark: Very easy to use, quick to set up, customizable chat widget. Crisp: Robust interface, but takes time to learn due to multi-channel tools. ✅ Integrations: Olark: Offers integrations with popular CRM and e-commerce tools. Crisp: Broad integration library and custom API support. ✅ Pricing: Olark: $29/agent/month; basic features included, no bots. Crisp: Starts at $25/website/month; more affordable at high value, especially for multi-channel support. ✅ Support: Olark: Live chat and email support; no 24/7 availability. Crisp: 24/7 support via chat and email, useful for global teams. ✅ Pros and Cons: Olark: Easy to use but lacks advanced features and mobile support. Crisp: Multi-channel, chatbot, and mobile app; requires more time to learn. ✅ Best For: Olark: Best for smaller businesses needing a straightforward chat solution. Crisp: Suited for medium to large businesses wanting comprehensive customer engagement. If you're looking for a simple, reliable chat solution, Olark is a solid choice, especially if you don’t need multi-channel support or advanced features. However, if your business requires more sophisticated customer engagement options, such as multi-channel support, chatbots, or a mobile app, Crisp is likely the better option despite its steeper learning curve and potentially higher cost. #olark #crisp #review #compare #minimalist #customersupport #customerservice #web3 #tech #LinkedInreads

#Agentforce is built on the Salesforce Platform and integrates with Salesforce's Customer 360 ecosystem. It includes a low-/no-code #AgentBuilder that allows businesses to create custom agents. It uses the Atlas Reasoning Engine, which includes retrieval augmented generation (RAG) to improve results from #DataCloud. Agentforce and chat agents are both tools that can help businesses to improve #CustomerEngagement, but they have some key differences -- • Agentforce An AI-powered platform that uses the Atlas Reasoning Engine to help businesses handle customer service, sales, and marketing: ◦ #Features: Agentforce agents can: ▪ Operate autonomously within customized guardrails ▪ Adapt to real-time data ▪ Integrate with human employees ▪ Respond naturally and adapt to situations ▪ Personalize interactions based on a customer's past interactions & preferences ▪ Operate 24/7 across self-service portals and messaging channels ◦ Be embedded in a website, mobile app, WhatsApp, employee apps, or business processes • Chat Agents Live chat tools that can help agents provide fast, personalized support: ◦ #Features: Chat agents can: ▪ Save time by sending quick responses ▪ Reduce typos and incorrect information ▪ Increase conversion rates by driving the conversation ▪ Provide informed responses ▪ Handle multiple customers

Do you have any problem on your gohighlevel account ? I can help you to solve that My services include: 1. Websites & Funnels Crafting 2. Sub Account Setup 3. SaaS Account Configuration 4. Account Customization 5. Seamless Third-Party App Integration 6. Integration of ChatGPT 7. Workflows & Automation Implementation 8. Payment Gateway Integration 9. Snapshot Creation 10. Appointment Booking ChatBot 11. Voice Bot Setup 12. White-label GoHighLevel Software, and much more! Let's discuss more in details with my samples

From chatbots to messaging apps and live chat tools, the way brands connect with customers is transforming! 🎅✨ These tools aren’t just for answering questions - they’re revolutionising how we engage, build trust, and deliver unforgettable experiences. Think about it: Customers can now chat with you instantly, get personalised recommendations without speaking to a real person. So, how can YOU make the most of these tools? 💬 Use chatbots to offer 24/7 support 🎯 Leverage live chat for real-time, personalised interactions 📱 Keep the conversation going on apps your customers love It’s time to embrace the tech that keeps customers smiling and coming back for more! Need help getting started? Let’s chat! 🎉https://loom.ly/rBKr0H8 #Chatbots #CustomerEngagement #DigitalMarketing

💬 Chat Marketing: The Future of Online Stores 🚀 Customers expect quick, personalized responses from the brands they support. Chat marketing offers real-time engagement that boosts sales and customer satisfaction. From answering product questions to guiding shoppers through checkout, chatbots, and live chat create seamless shopping experiences. Even better, they provide valuable insights into customer preferences and behaviors. You can place your chatbot on product pages, blog posts, and almost any landing page you like. Making your chatbot easily accessible is key to succeeding in chat marketing. Our chatbot app includes a Help/FAQ section (see attached screenshot from our blog). Customers and website visitors can quickly help themselves to answer any query they may have by scanning our Chatbot App's FAQs. What's your take on chat marketing? Let us know in the comments... #ecommerce #chatbots #onlinemarketing #customerexperience #digitalmarketing

Robotic replies, slow responses—no one enjoys feeling like they’re talking to a machine. So if you want your customers to keep coming back, engage with them the way they want, like a real human! And you know what? Zendesk’s next-gen AI agents can do just that! They provide the kind of genuine interaction that simple chatbots can’t—building connections, not just solving issues. Want to see how Zendesk boosts customer satisfaction 5% better than other cloud-based apps? Take a tour here: https://lnkd.in/gfduvjuN or contact our top-rated service drivers at 0917-100-3535 or marketing@direcbusiness.com. #ZendeskAI #AIAgent #ZendskproviderPH #CustomerService #WithDirec #BizAtBestDIRECtion This video is shared to promote Zendesk’s solutions as an official Zendesk partner and is intended for informational purposes. Zendesk® is a registered trademark of Zendesk, Inc. All rights reserved. Learn more: https://lnkd.in/g_u32JdJ

🚀 Take Your Zendesk to the Next Level with Knots Apps🚀 Are you looking for top-tier Zendesk apps to optimize your customer support workflow? Look no further! Knots offers powerful automation solutions trusted by industry leaders, with over 30 million tickets processed. ✨ Why Choose Knots Zendesk Apps? ✅ Easy to Implement: Our apps fit into your current setup with no need for complex coding. ✅ Flexible Solutions: From no-code tools to custom setups, we have options to meet your unique needs. ✅ Cost-Effective: Improve your processes and reduce operational costs with our automation tools. 🌟 Top Zendesk Apps by Knots: ✔️ Merge Tickets (FREE): Keep your support queue tidy by merging duplicate tickets. ✔️ Zendesk Ticket Export: Export tickets, comments, and attachments as PDFs to stay organized and GDPR compliant. ✔️ AI Ticket Autofill: Automatically fill in ticket fields and reduce data entry errors. ✔️ Sentiment Analysis: Analyze ticket tone and prioritize responses based on customer emotions. ✔️ GPT Editor: AI-powered tool to generate quick, personalized responses. 🛠️ And many more apps to explore! 👉 Want to find the best app for your use case? Learn more here: https://lnkd.in/eZW9aRrM ❓ Don’t know where to start? Talk to our team for a free automation audit and get the most out of Zendesk today: https://lnkd.in/euv3Ub3m #Zendesk #CustomerSupport #Automation #Knotsio