withers jones’ Post

Snappy Feedback Management System. Used in locations like retail stores, hospitals, or offices to collect on-the-spot feedback from customers or employees. Quickly identify and address issues raised by customers, improving overall service quality. Implementing Snappy feedback management system can help improve product quality, boost customer satisfaction, and drive innovation by continuously adapting to user needs. For more details about our product please visit our website www.snappy.ae Email: sales@snappy.ae #Snappy #Feedbacksystem #digitalsolutions #customerfeedback #CustomerSatisfication #visitorexperience #effective #convenient #userfriendly #USERFEEDBACK #Usersurvey #digital #Surveymanagement #digitalmarketing #queuemanagement #customerjounrey #innovation #customerexperience #selfservice #telecoms #banking #retailbanking #healthcare #pharmacy #Bankingsolutions #Digitilization #BranchTransformation #Innovation #EmpoweringBusinesses #Serviceareas #assurance #insurance #Appointments #Sales #technology

Have we really reached a point where, now in August 2024, "they're not that bad" has actually become good enough? Really? 🤔 It seems we have, sadly. For someone so deeply committed to #customer, and #customerservice, I find it bewildering (if not horrifying). #Customerexperience today is bluntly, honestly, a misnomer. It's also a huge opportunity; perhaps not for airlines and banking, they're too far gone, but for anything else, there's opportunity everywhere. The disconnect that's manifested, because people are so underwhelmed by experiencing it (the disconnect, the disregard, disrespect, etc) everywhere, with almost any #touchpoint ('attempted touchpoint' more accurately), that where we make real and substantive #CX a focus and commitment, I wager it'll #transform any #business (#SMB or #enterprise), in a heartbeat too. https://lnkd.in/g5MNWjq3

When customer service becomes something your customers dread or joke about, that experience becomes part of your brand. Your customer's experience (CX) requires leaders to reimagine the role of service in driving growth, beyond cost-cutting. The same is true for employees experiences (EX). #insurance #insurtech #customerservices #customersexperiences #cx #ex

Looking forward to this session - thank you CXM Today for inviting me. I'll cover how AI can help us transform the CX, looking beyond the hype in to the practical steps to successful adoption. But It always starts with the culture and purpose! - I look forward to a great discussion on this Janthana Kaenprakhamroy, Jamie Thorpe

The trends on the horizon for 2025 underscore the importance of technology, flexibility & customer-centricity for #SMBs. Each trend brings opportunities to streamline operations, enhance customer engagement & strengthen brand loyalty. https://lnkd.in/e5yYdZGv At #LTDGlobal, we provide #Accounting & #HRServices that can help you leverage these opportunities for growth. #WomenOwned #BayArea #LocalAndGlobal

Ready to unlock the secrets of customer experience (CX) transformation in the insurance industry? Join our partner, INSTANDA for their upcoming webinar, where industry experts will share the latest insights into customer expectations. Register now and secure your spot today >> https://lnkd.in/e2aNGyjE #INSTANDA #VentureCapital #StartupSuccess #Investing #Investors #DaleWWood #VentureCapitalist #Investment #DaleWood

Enhancing customer experience is not just about meeting customer expectations; it is a strategic imperative for driving business growth. Satisfied customers are likely to renew policies, recommend services to others, and become long-term advocates for your brand. By prioritizing customer experience, Middle East insurers have the opportunity to not only retain existing clients but also attract new customers and expand market share. #middleeast #insurance #insuranceindustry #cx #cxinsights #customerexperience

How to create exceptional customer experience (CX) in today's B2B environment? The right product at the right price, with savvy leaders to manage expectations, evaluate needs, and enhance customer communications management (CCM). In this second of a two-part series that explores how modern CCMs are elevating CX, Cincom Systems Partner Manager Shawn Cross identifies six key factors that insurance executives should consider to meet customer expectations and deliver exceptional CX strategy. Read more here: https://ow.ly/G7Xh50SCiro #insurance #CCM #CX

How to create exceptional customer experience (CX) in today's B2B environment? The right product at the right price, with savvy leaders to manage expectations, evaluate needs, and enhance customer communications management (CCM). In this second of a two-part series that explores how modern CCMs are elevating CX, Cincom Systems Partner Manager Shawn Cross identifies six key factors that insurance executives should consider to meet customer expectations and deliver exceptional CX strategy. Read more here: https://ow.ly/6SPG50SxWvR #insurance #CCM #CX

How to create exceptional customer experience (CX) in today's B2B environment? The right product at the right price, with savvy leaders to manage expectations, evaluate needs, and enhance customer communications management (CCM). In this second of a two-part series that explores how modern CCMs are elevating CX, Cincom Systems Partner Manager Shawn Cross identifies six key factors that insurance executives should consider to meet customer expectations and deliver exceptional CX strategy. Read more here: https://ow.ly/cQNU50SyfvI #insurance #CCM #CX