Wizard Pharmacy’s Post

Dispensary owners, is customer #loyalty a challenge for you? Through my conversations with operators, turning occasional visitors into loyal, repeat shoppers can feel like an uphill battle. The truth is, most #cannabis #POS systems miss the mark when it comes to loyalty, often failing due to poor integration. That’s where Sweed POS stands out. Loyalty is seamlessly built into our system, giving you the power to craft personalized customer journeys through email, SMS, and push messaging. Plus, with our tailored workflows, loyalty programs, and referral systems, you can finally drive the kind of results that matter - real customer retention and revenue growth. Join Maurissa McCarthy, Sweed’s Marketing Director, on October 16 for a webinar where she’ll share proven strategies to build loyalty programs that work and marketing tactics designed to keep those infrequent shoppers coming back. This is your chance to gain actionable insights that will transform your dispensary's approach to customer loyalty. Register now: https://lnkd.in/gYnvFMQ7

Contact Value Drig to learn how to make your pharmacy more profitable 💵💰

The main reason I was upset when the Rite Aid on the corner of my street closed, was because I used it, more often than I would like to admit, for a quick beer run. Even accounting for the wait for a member of staff to open the beer fridge, it was by far the most economical and fast solution to an acute beer shortage. I am fortunate enough not to have to pick up a prescription very frequently, and if I do, I don't mind walking a little bit longer to a CVS. But the fact that I still do is interesting in itself, as in, why has someone as tech savvy as myself, not switched to a fully online pharmacy? The article that's below gives an interesting view on why pharmacies are struggling right now in the US. I would summarize it as 1) The PBMs but too much pressure on margins. 2) Pharmacies are expensive to run and without the human connection, at these bigger change chains, there is little to distinguish them from online services who actually deliver to your doorstep. 3) The decline of retail as a whole in the US, which in part is caused by theft, making it much harder to do actual shopping in a physical store. All these factors add up and eat into the already thin margins. Long story short, tough times for pharmacies in the US and Retail as a whole, and personally I expect the shift to online for both retail and Pharmacy will only continue to pick up pace. Which leaves me with the question of where to go for last minute beer runs... And on a more serious note, where do we go from here for near-home study activities? The whole point is that those require physical locations with some level of medical infrastructure. Nail salons?

Trade show season is here! Like many of you, we're hitting the road next week to attend the following events: 📅 Sept 22-25 | The International Foodservice Distributors Association (IFDA) Solutions Conference Booth #833 📅 Sept 23-25 | UniPro Foodservice Fall Conference Booth #917 📅 Sept 23-26 | Convenience Distribution Association (CDA) Business Exchange Here’s a glimpse of what we’ll be highlighting: 🚀 Launching DSR Connect: Our complete sales engagement suite for DSRs, featuring streamlined lead generation, prospect filtering, and price visualization to protect your margins. 🚀Upgrades to In-App Promotions: Helping DSRs drive sustainable revenue growth—like one of our customers who’s already generating $100,000 in additional weekly revenue through Pepper promotions. 🚀 Smart Ordering. Where you simply copy/paste order, quickly type, or even use voice commands to input the order directly into the Pepper App. At one of these events? Be sure to stop by and say hello!

Reflecting on 420: Dispensary Insights Recently, I had the privilege of touring a few dispensaries and reviewing several other's online platforms. Here are some reflections I'd like to share: To those who encountered issues with Dutchie on such a significant day, my sincerest apologies. It's disheartening when circumstances beyond our control impact customer experience, especially on a holiday as pivotal as 420. While exploring various dispensaries, I stumbled upon some fantastic deals on specific medicated products and even storewide sales. However, I couldn't help but ponder why accessories under $50 weren't bundled in. It feels like a missed opportunity to elevate both the brand and customer experiences. Additionally, I noticed that some MSOs opted to exclude ancillary/accessories from their sales. This decision left me curious. For many, 420 isn't merely a holiday; it's an opportunity for individuals to upgrade their smoking essentials or have an immediate need for convenience consumables to share with friends and doesn't want to drive down the road to a Smoke Shop after waiting in line for 30 minutes+. So, where were the bundle deals and GWPs (Gifts With Purchase)? Budtenders play a pivotal role in fostering rapport and trust with customers. By equipping them with the tools for success, we can enrich the value proposition through convenience and trust. To decision-makers in the industry, now is the opportune moment to reflect on what worked well and what might have been overlooked during the 420 holiday. Let's harness these insights to better prepare for the next significant holiday, such as 7/10. By placing orders early, we can circumvent unnecessary rush shipping costs and extend those savings to your customers. Let's continue to innovate and refine to elevate the cannabis experience for all. Don't hesitate to reach out for some dispensary solutions from CannaDevices! #CannabisIndustry #420Reflections #DispensaryInsights #CustomerExperience #TogetherWeCann

🎃👻 Happy Halloween from PharmacyHub! 👻🎃 As we dive into this haunting season, we’re here to remind you that the real fright for independent pharmacies isn’t ghosts or ghouls—it’s the challenges of staying competitive in a digital world! But fear not! With #PharmacyHub, you can banish those spooky inefficiencies and transform your pharmacy into a thriving hub of activity! Our powerful digital tools are designed to help you: Attract New Customers like a siren's call. Engage Existing Customers to build lasting relationships. Reduce Costs and eliminate financial frights! This Halloween, don’t let your pharmacy fall victim to the pressures of the industry. Let’s conjure up some exclusive deals to boost your pharmacy’s success! Wishing you a frightfully fun Halloween filled with treats (and no tricks)! 🍬💀 #HappyHalloween #PharmacyHub #IndependentPharmacies #PharmacyTech

In their March 28th call, Walgreens (WBA) discussed some of the challenges with VillageMD and their closures of 160 stores. Our Expert Insights include a call with a former VP at Walgreens from last July giving their perspective on the challenges of scaling and overall thoughts on the industry. Call Summary: 1. In the expert's opinion, pharmacy reimbursement is very challenging and there are few cost cuts available to offset 2. Believes WBA has ~2,000 too many stores 3. Thinks there will be challenges with scaling VillageMD

Will we begin to see Pharmacy Deserts similar to Food Deserts in parts of the country? Wiki Food Deserts: https://lnkd.in/g6XuWV9b https://lnkd.in/gGApr2CT

Here's a nice introduction of PLMA - Private Label Manufacturers Association and if you take a good look you'll also see some colorfull products from Solid Matters

Pharmacy Owners - can't wait to share all of my best #AI tips, tricks and tactics for business growth with you in September! You're in for a powerful experience with the always amazing Maz Speaks, world-class Monique Richardson and more! Check the website and book here: https://lnkd.in/gwSNdhik or reach out to Felicity Crimston or Karen Brown! #PharmacyOwners #PharmacyRedefined #AIinBusiness #BusinessGrowth