Yesterday, I had a phone call from Craig, Managing Director at CTR Care Training Ltd, after delivering their 3-day First Aid at Work course. Craig started the call with 'I'd like to talk through some feedback I had from the learners on your course'.
Being completely honest, my heart sank a little bit. I racked my brain. Was there something I'd done that was pretty awful, so as to warrant a phonecall from the MD?
You can imagine, then, that I was thrilled (and relieved!) to hear glowing feedback from Craig, and it really made my week.
I'm so grateful to CTR Training for the opportunities they provide; I had such a fantastic 3-days with the group of staff from the University of South Wales who sat on my course. And that phonecall made me ask myself two questions:
1. Why did I assume it would be bad? I definitely still have some 'imposter syndrome' lurking, but I'm working on it! But perhaps some of that feeling can be attributed to my second question.
2. Do Managers and Directors usually call only when there's an issue, or when something needs to be done? Perhaps my response was 'conditioned' to a degree.
My takeaway: If somebody is doing something well, if somebody has had a positive impact on your life, let them know about it!
𝙄𝙣𝙩𝙚𝙧𝙖𝙘𝙩𝙞𝙫𝙚
𝙁𝙪𝙣𝙣𝙮
𝙂𝙧𝙚𝙖𝙩
𝙄𝙣𝙩𝙚𝙧𝙚𝙨𝙩𝙞𝙣𝙜
𝙆𝙣𝙤𝙬𝙡𝙚𝙙𝙜𝙚𝙖𝙗𝙡𝙚
𝙁𝙖𝙣𝙩𝙖𝙨𝙩𝙞𝙘
𝙀𝙣𝙜𝙖𝙜𝙞𝙣𝙜
Yes! We love these descriptions of our training sessions.
Thank you to our #lovelylearners and our fantastic trainers for all this lovely feedback.
Happy #FeedbackFriday everyone!
#Feedback #ctrcaretraining #gamblingaddiction #safeguarding #infectioncontrol #foodsafety #firstaidtraining #caremanagement
Big shoutout to all the personal trainers making a difference every day! 💪