"Live Beratung is playing a crucial role in educating and reassuring Volkswagen customers about the shift to 100% electric vehicles. Since we made Live Beratung sessions available in January 2023, both customer feedback and average session length have exceeded our expectations, signalling just how engaging the experience is to our customers. We’re excited to continue expanding the capacity available on the Live Beratung service." Heike Kaldenhoven, Analytics & Funnel Management at Volkswagen Germany Find out more about Volkswagen Germany's innovative live consultation experience, created by ZeroLight: bit.ly/49eSk5o #Automotive #CustomerExperience #AutomotiveRetail
ZeroLight’s Post
More Relevant Posts
-
The road ahead for the automotive industry is coming into focus. From sustainability to the rise of data and subscription services, we’re exploring the key changes auto brands will need to navigate. More: dept.ly/Data-LI Across the board, these changes impact everyone in the auto industry. Fom the original equipment manufacturers who build vehicles, to the dealerships that sell them, to the customers who buy them. And, of course, the software companies driving innovation in cars themselves. #automotive #futureofautomotive #subscriptionservices #vehicledata #digitalagency
To view or add a comment, sign in
-
Empowering fleet operations: The new solution “Fleet Interface Data”, co-developed by six Volkswagen Group brands, Volkswagen Financial Services and #CARIAD, gives B2B customers the ability to access telematics data, without needing a retrofit solution. Data insights can make the day-to-day life of fleet managers easier and help identify potential savings. How? ▶️ They receive for example near real-time data on milage, remaining range or activated warning lights from their fleet. ▶️ Information about the next service make it possible to plan workshop visits at an early stage, minimize vehicle downtime and thus reduce potential sales loss. Learn more about how we’re enabling fleet customers to efficiently manage their vehicle fleets here: https://lnkd.in/e3G9YtyK 💡 The solution “Fleet Interface Data” is available for multiple models from AUDI AG, Volkswagen, Volkswagen Commercial Vehicles, Škoda Auto, SEAT S.A. and CUPRA in Germany, with other European markets to follow. __ #WeAreCARIAD #FleetManagement #DataSolutions #Data #DataAsAService Volkswagen Group Info Services AG
To view or add a comment, sign in
-
Many dealers I speak with struggle to efficiently track purchases from sources like Facebook and Craigslist. The main reason? They simply don't have the tools to do it. If you can’t track it, how can you measure success? Let us help you take the guesswork out of your street buys. #BuyWithVAN #EffectiveFollowUp #PreOwnedInventory #GetOnTheVANWagon
Tracking the right metrics is crucial when it comes to acquiring vehicles from the public. Many dealerships focus on lagging indicators like the number of cars acquired or appraised, but that doesn’t provide the full picture. Leading indicators—like how many phone calls were made, how quickly teams responded, and how many messages went unresponded to—can offer deeper insights into a dealership's efficiency. Upgrading systems can provide better visibility, automation, and scalability, allowing teams to perform at a higher level. More at https://hubs.la/Q02QPfDs0 #AutoIndustry #VehicleAcquisition #DealershipPerformance #LeadingIndicators #DealershipStrategy
To view or add a comment, sign in
-
Ayse Mert, Head of Data Business and Go to Market, Connected Technologies at Toyota Motor Europe, and a 2024 Automotive News Europe Rising Star, shares insights on data-driven services, customer consent, and the future of electrified mobility. #sponsored
To view or add a comment, sign in
-
We believe digital transformation in automotive care isn’t just good for business—it’s good for society. Let’s drive change, together.Explore Auto Mechanic and see how technology is driving us forward. #carservice #customercare #newappalert #carapp
To view or add a comment, sign in
-
Are you showing your customer's service receipts? Automate this crucial step to effortlessly boost transparency and gross, securing consistent results every time with zero effort. Transform trust into tangible success. »https://lnkd.in/guX8vZnm . . . #VelocityAutomotive #autodealers #autoexperts #carexperts #autotech #automotiveindustry #automotive #autoreconditioning #vehiclereconditioning #usedcarreconditioning
To view or add a comment, sign in
-
Tracking the right metrics is crucial when it comes to acquiring vehicles from the public. Many dealerships focus on lagging indicators like the number of cars acquired or appraised, but that doesn’t provide the full picture. Leading indicators—like how many phone calls were made, how quickly teams responded, and how many messages went unresponded to—can offer deeper insights into a dealership's efficiency. Upgrading systems can provide better visibility, automation, and scalability, allowing teams to perform at a higher level. More at https://hubs.la/Q02QPfDs0 #AutoIndustry #VehicleAcquisition #DealershipPerformance #LeadingIndicators #DealershipStrategy
To view or add a comment, sign in
-
📢 Did you know? With Fleet Interface Data, fleet managers can access vital information like active warning lights and battery levels — all without needing extra telematics hardware. It’s fleet data that’s easy, efficient, and GDPR-compliant! Curious to know how your fleet could benefit? #fleet #fleetsolutions #fleetmanagement
🚀 Fleet Interface Data is here — fully rolled out and ready to advance your fleet management! 🎊 Fleet Fellows, the day has come: we are happy to announce the Go-Live of Fleet Interface Data. A collaboration of six Volkswagen Group brands, CARIAD as development partner, Volkswagen Financial Services and yours truly, Volkswagen Group Info Services AG, Fleet Interface Data is here to provide access to a data set tailored to your needs. Fleet managers can access essential vehicle data like fuel or battery levels, mileage, range and active warning lights. This data can be received within existing fleet management systems via easy API integration in full compliance with GDPR, without requiring additional telematics hardware. 🌏 Fleet Interface Data is now available in Germany with other European markets following in 2025. ▶️ All you really need to do now is get in touch with Victor Alejandro A. or Lasse Schmidt van Hülst to talk about how you can utilize your data. Thank you to our partners at Volkswagen, Volkswagen Commercial Vehicles, Škoda Auto, SEAT S.A., CUPRA and AUDI AG for an incredible journey that will continue as we roll out the product across Europe and work on adding more features and more solutions to the Fleet Interface Family. #FleetManagement #DataAsAService #VolkswagenGroup #FleetInterfaceData
To view or add a comment, sign in
-
Works on demand!!! Analisys of scenario! Big DATA and Business Intelligence! Law Offer and Demand! Tests of products, penetration! Location of products! Leasing Operational! Leasing Finance! Itaú Unibanco Banco do Nordeste do Brasil Banco do Brasil CAIXA SumUp Rede Inter
🚀 Fleet Interface Data is here — fully rolled out and ready to advance your fleet management! 🎊 Fleet Fellows, the day has come: we are happy to announce the Go-Live of Fleet Interface Data. A collaboration of six Volkswagen Group brands, CARIAD as development partner, Volkswagen Financial Services and yours truly, Volkswagen Group Info Services AG, Fleet Interface Data is here to provide access to a data set tailored to your needs. Fleet managers can access essential vehicle data like fuel or battery levels, mileage, range and active warning lights. This data can be received within existing fleet management systems via easy API integration in full compliance with GDPR, without requiring additional telematics hardware. 🌏 Fleet Interface Data is now available in Germany with other European markets following in 2025. ▶️ All you really need to do now is get in touch with Victor Alejandro A. or Lasse Schmidt van Hülst to talk about how you can utilize your data. Thank you to our partners at Volkswagen, Volkswagen Commercial Vehicles, Škoda Auto, SEAT S.A., CUPRA and AUDI AG for an incredible journey that will continue as we roll out the product across Europe and work on adding more features and more solutions to the Fleet Interface Family. #FleetManagement #DataAsAService #VolkswagenGroup #FleetInterfaceData
To view or add a comment, sign in
-
Why Yesterday’s Automotive Playbook No Longer Works Get valuable insights here ⬇️ For decades, German #automakers dominated the market with technological leadership in combustion engines, engineering precision, and strong customer loyalty. But the rise of electrification, software-driven vehicles, and shifting consumer priorities is redefining the rules of success in the automotive industry. Dive into the latest #accilium perspective, where Johannes Florian, Nora Kirsche and Martin Schmitz delve into the key challenges automakers face in navigating a software-driven future — and uncover strategies for staying competitive in this transformative landscape. Discover our comprehensive framework, detailing nine actionable fields that guide organizations through this transformative era: https://lnkd.in/dWBb_qqy
To view or add a comment, sign in
12,620 followers