ZeroLight’s Post

"Live Beratung is playing a crucial role in educating and reassuring Volkswagen customers about the shift to 100% electric vehicles. Since we made Live Beratung sessions available in January 2023, both customer feedback and average session length have exceeded our expectations, signalling just how engaging the experience is to our customers. We’re excited to continue expanding the capacity available on the Live Beratung service." Heike Kaldenhoven, Analytics & Funnel Management at Volkswagen Germany Find out more about Volkswagen Germany's innovative live consultation experience, created by ZeroLight: bit.ly/49eSk5o #Automotive #CustomerExperience #AutomotiveRetail

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