Zydii’s Post

Elevate Your Team's Customer Service Skills with a 2-Day Workshop hosted by The Corporate Training Academy 🌟 Are you looking to enhance the ability of your team to deliver outstanding customer service? Look no further! Join us for an intensive 2-day workshop designed specifically for business owners who would like their staff to excel in creating exceptional customer experiences. 🔹 What You'll Gain: 1. Proven techniques for effective communication 2. Strategies for handling difficult situations with confidence 3. Insights into building lasting customer relationships 4. Tools for boosting team morale and engagement 🎯Get your teams registered by emailing tttcorporatetrainingacademy@gmail.com 🎯Investing in your team's personal development is investing in the future success of your company or the brand you represent! 👉 Secure your spot now and transform your customer service experience! #CustomerService #BusinessGrowth #TeamDevelopment #Workshop #InvestInYourTeam #tttcta

Did you know that businesses with strong customer education programs often experience higher retention rates and increased revenue? Start the year strong by aligning education with your business goals. 💡 Explore the future of learning: https://hubs.ly/Q0316xGl0

🌟 Day 2 Wrap-Up: Technical Assistance - Customer Service & Communication Training with the Navajo Nation! 🌟 What a phenomenal conclusion to our two-day training event! With Marie Bonville leading the way, we built on the strong foundation set on Day 1 and pushed even further into mastering the subtleties of effective communication and exceptional customer service. Highlights from today: ✅ Advanced Problem-Solving: We tackled complex customer service scenarios with strategic thinking and creative solutions. ✅ Empathy Building: Engaged in exercises that deepened our understanding of our customers' perspectives and needs. ✅ Interactive Workshops: Participants collaborated in groups to brainstorm and present their approaches, fostering a dynamic learning environment. To close out our session, we engaged in a powerful reflective activity enhancing their customer interactions. This not only solidified the learning but also created a shared sense of purpose and dedication, in a team environment. The energy and commitment from everyone, especially our Navajo Nation participants, were truly inspiring. We’re not just ready to apply what we’ve learned; we’re ready to lead the way in transforming customer service! 🚀 We’re ready to transform customer interactions! #CustomerServiceExcellence #ProfessionalDevelopment #CommunicationSkills #NLC #NativeLearningCenter #TribesHelpingTribes

It's like being back at school! Back in the virtual classroom today, trying to broaden one's intellect, as I attend the third session of Estu Global's Customer Success Manager Skills Bootcamp, led by Madelaine McLaughlin & Clive Grinyer. Today's focus was on mapping the customer journey: before, during and after - while also pinpointing timelines and significant milestones of that journey. What are their pain points and what opportunities present themselves to us? Who claimed I never pay attention and listen? I do, albeit secretly. #skillsforlife

Heard in an Action Learning session: Develop the ability to focus simultaneously on the problem/solution and learning #ActionLearning

Join us every Wednesday for a High-level interactive training session focused on enhancing your Customer Service Excellence. What do people experience when they patronize your business? Rate your ENTIRE business on a scale of 1 to 10. (1 being the lowest and 10 being the highest) Coffee and Customer Service is a POWER packed workshop helping business owners and industry leaders to elevate their standards. Each week is new information to build on. Heart is what separates the good from the GREAT. -MJ #DestinedforSuccessWorldwide

📣 Calling all business leaders! Invest in your employees by enhancing communication and cultural competency. Let your team experience the transformative power of language learning that goes beyond what an app can offer with Diáfano’s group classes. Benefits of Language Learning for Your Team: 🤝Improved Team Dynamics: Enhance communication and understanding among team members from diverse backgrounds, leading to stronger, more cohesive team dynamics. 🌟Enhanced Customer Service: Enable your employees to provide superior customer service by effectively communicating with a broader range of clients, resulting in higher customer satisfaction and loyalty. 📈Employee Development and Retention: Show your commitment to employee growth and development by offering language learning opportunities, boosting job satisfaction and loyalty, and leading to higher retention rates. Don't wait, sign up now for individual or for team Language Learning: https://lnkd.in/dg7-Vmjf #TeamBuilding #LanguageLearning #BusinessLeadership #EmployeeDevelopment #CulturalCompetency #CustomerService #EmployeeEngagement #ProfessionalGrowth #TeamDynamics #EmployeeRetention #Diáfano #CorporateTraining #InvestInYourTeam

🔊 Active Listening and Strategy in Customer Education 🔊 In the world of Customer Education, understanding the needs of your customers goes beyond just frameworks and strategies. It’s about listening deeply to uncover the nuances that shape successful programs. At CELab, we’ve explored how Active Listening can enhance our approach, making strategies more adaptable and focused. From creating customer journeys that resonate to crafting educational programs that truly impact, it all starts with hearing what’s not being said. 💡 How do you incorporate active listening into your Customer Education strategy? What are your challenges and insights? We’d love to hear from you! 👉 Got questions or ideas for future CELab episodes? Drop a comment or message us directly! 🔗 Explore more on CELab and stay tuned for episodes packed with practical advice, industry insights, and more! #CustomerEducation #ActiveListening #Strategy #CustomerSuccess #LearningAndDevelopment

🌟 Every product has a story to tell. Are yours being heard? 🌟 With Pitch Pocket, suppliers can train retail staff in-store, on the spot, and without the need for any design skills. Simply show a QR code, and let the training do the rest! 🚀 Why it works: ✅ Quick & engaging in-aisle training. ✅ Accessible anytime, anywhere. ✅ Proven impact with trackable data to showcase ongoing training efforts. Join the growing community of suppliers leveraging #InAisleTraining to empower retail staff and boost product knowledge like never before.

In a world where customers demand quick solutions, a robust knowledge management strategy is essential. But how can you ensure your knowledge team is making a real impact? Our latest blog post dives into the key metrics and strategies for measuring and improving your knowledge management performance. Discover how to: ✅ Track metrics that reveal how your knowledge base is used ✅ Optimize your help center for better customer experiences ✅ Foster a knowledge-sharing culture within your team Unlock the true potential of your knowledge management. Read the full post: https://lnkd.in/eMCfRkVN #knowledgesharing #customersupport #knowledgemanagement #customerexperience #selfservice