3 Steps to Telling a Compelling Story

3 Steps to Telling a Compelling Story

Most folks find themselves in a situation at work at some point where they have to lead other people. More often than not these leadership opportunities don’t come with the authority to simply tell people what to do. Instead, you have to influence your colleagues, team, clients or stakeholders to take direction from you. The most compelling way I’ve found to do that is with a good story

A quick google search reveals over 25 million storytelling templates. Nearly all of them reflect some version of the hero’s journey. If you try to synthesize all that work you may find yourself spending more time coming up with a framework than actually figuring out how to get your point across in a way that will motivate your colleagues to join you on your own hero’s journey. Here’s how I’ve distilled these frameworks into a 3 step process for writing a story that will drive action with your audience. 

The Situation

As you begin to build your story arc, start with the current situation. Why are we even gathering in the first place? What’s happening right now? Be specific. Use data with numbers. Paint a picture of the landscape your audience finds themselves in at this moment. Has something changed in the market? How are our users behaving? What’s the competition doing? Is this just our situation or a broader market observation? Are there forces impacting the current situation that may be a concern for us in the future? Paint a vivid picture for your audience by answering these questions. 

The Complication

Once you’ve established context, now it’s time to share the problem. What’s happening that is of genuine concern to us? Why is it important? What impact is it having now on our business? What potential impact could it have on us in the future? If we don’t deal with this, what negative impacts might we expect?

By sharing both the situation in which the team is operating and the big issue it’s facing you start to create a shared sense of purpose. The audience now understands why we’ve gathered as a team and what we need to accomplish together. Don’t forget to be as specific as you can in this section as well. You don’t have to drown your audience in statistics. Choose the ones that mean the most to them and then move on to your next point. 

The Solution

This is where you close your story. Based on the situation and impending complication you believe a specific solution will help the team overcome it. This is your chance to lead through influence. You’ve done your homework. You understand the market and the root causes for the complication. You’ve put together a compelling hypothesis that you believe will solve the problem. This is where you ask the team to come with you on this journey. You’ve laid the foundation for the mission and have proposed a solution. In addition, you’ve added a bit of humility to the story by telling the team exactly how we will know we’ve overcome the complication.

Giving the team purpose and a clear definition of success is an excellent way to align and motivate them. You’ve made them the heroes and have laid out the basic first few steps of their journey. This simple framework can help bring a team together, align them with a purpose and influence them without necessarily having the authority to force them to do it. Besides, teams are far more passionate about their work when they’ve decided to do it on their own rather than being told to do so. 

If you’d like to see this storytelling framework in action, you should watch my TEDx talk here

Howard Tiersky

WSJ Best Selling author & founder of QCard, a SaaS platform designed to empower professionals to showcase their expertise, grow their reach, and lead their markets.

1y

Agree with you, Jeff! We’re all storytellers in our own right, and you’re absolutely correct: It’s up to us to make it compelling enough for people to invest themselves in it.

Assaph Mehr

Product & People Leader | Author & Public Speaker | Mentor & Coach | MAICD | Responsible AI

1y

Complication is one form, but generally the emotional response is triggered by tension. Any kind would do, so long as it's relatable. That's why the opening (situation) includes both a personal touch (placing the audience in the centre), and a promise (this is what it's about) - which taken together should answer the "what's in it for me". You won't hit every person in the same way, which is why trying different ways is so important in #storytellingforbusiness .

To view or add a comment, sign in

More articles by Jeff Gothelf

  • OKRs for Internal Products

    OKRs for Internal Products

    If OKRs measure success in terms of customer behavior, it’s relatively easy to identify the humans who are your…

    12 Comments
  • How we are testing our training business

    How we are testing our training business

    Happy new year! As some of you hopefully picked up on, we’ve rebranded and relaunched Sense & Respond Learning in 2024…

    1 Comment
  • Three Things That Make Large-Scale OKR Rollouts Successful

    Three Things That Make Large-Scale OKR Rollouts Successful

    Objectives and Key Results in startups, scale-ups are relatively easy to implement since the number of people who have…

    3 Comments
  • Does every target audience need an OKR?

    Does every target audience need an OKR?

    Speaking with a client last week, we came upon an interesting question. The client had 3 distinct target audience…

    3 Comments
  • OKRs for OKRs

    OKRs for OKRs

    At the risk of jumping the OKR shark (if I haven’t already) I want to talk this week on how to measure the success of…

    13 Comments
  • Does being customer-centric risk the success of the business?

    Does being customer-centric risk the success of the business?

    A while back I was having a debate with a colleague about the phrase “customer-centric.” It’s a phrase that is the…

    5 Comments
  • Video walkthrough: The Lean Strategy & Lean Product Canvases

    Video walkthrough: The Lean Strategy & Lean Product Canvases

    Last week we introduced you to our two new canvases. This week I recorded a short video walking through each of the…

    5 Comments
  • The Lean Product Canvas

    The Lean Product Canvas

    It’s been 5 years since we last updated the Lean UX Canvas. In and of itself this is no reason to update it now.

    17 Comments
  • How to Make Good Use of Thought Leadership

    How to Make Good Use of Thought Leadership

    There’s SO much content on there on how to build great products, teams, companies and ways of working. Josh Seiden and…

    11 Comments
  • How to Write OKRs for Leadership Work

    How to Write OKRs for Leadership Work

    When we’ve talked about OKRs for your organizational transformation here before, we focused on, not only goals, but…

    6 Comments

Insights from the community

Others also viewed

Explore topics