6 drivers for boosting employee engagement in deskless industries

Focus on increasing employee engagement in deskless industries like retail, transportation and manufacturing can bring significant benefits to your company such as increased productivity, reduced turnover, enhanced customer service and improved safety.  

The good question is, what drives employee engagement in these industries? There is a lot of research on this topic, but here are some of the main drivers that I often come across:

1. Clear communication and expectations: Employees need to understand their role and what is expected of them, as well as the company's goals and vision.
2. Recognition and rewards: These factors are often an effective way to engage employees, particularly in deskless companies where employees may not have the same opportunities for professional development as those in office-based roles.
3. Training and tools: Deskless workers need the skills, knowledge and easy access to features and functions in (often complex) third party applications to perform their jobs effectively.
4. Safety and well-being: Deskless employees work in environments that can be physically demanding and sometimes dangerous. It is important to ensure that employees have safe working conditions and that their well-being is top priority.  
5. Flexibility: Deskless employees often have to work unsociable hours, and providing flexibility in terms of scheduling, breaks and other working conditions is a driver for increased engagement.
6. Culture: A positive, inclusive and supportive culture can help to create a sense of community and belonging among employees.

There might of cause be other, more relevant, drivers in your company. It is though often a good idea to use an employee engagement app, that can help you support your journey to increased employee engagement.

Everybody has a mobile phone, and an app like Empact will make it easy for your staff to receive corporate news, communicate with each other and their managers, be part of relevant communities within the company. find resources like digitalized manuals and safety instruction, receive online training, give feedback via surveys, get an overview of their tasks, and access third party systems for user-friendly shift scheduling etc.   

Please feel free to reach out, if you want to know more about employee engagement and how you can digitalize your journey toward increased employee engagement. 

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