AI Literacy: Effectively juggling AI Act compliance with tts performance suite

As the AI Act gears up to redefine the AI landscape across the European Union, it's high time for all employers to brush up on its stipulations. This updated legislation, specifically Article 4 of the Act, mandates a robust level of AI literacy across all levels of staff involved in the deployment and operation of AI systems. 

In just half a year, the Act will apply not only to EU AI providers and developers, but also to those located in other jurisdictions – including UK – if their AI systems are marketed or intended to be used in the EU. Every organisation that falls under this category will be legally required to “ensure, to their best extent, a sufficient level of AI literacy of their staff and other persons dealing with the operation and use of AI systems on their behalf.”  

But rather than looking at this regulation as a hammer of justice, consider that it can also give a competitive edge, by ensuring your team is not just familiar but fluent in the language of AI, from the ground floor to the executive suite. 

Understanding the AI Act 

The AI Act casts a wide net and is set to shake up how organisations handle artificial intelligence, impacting everyone from tech giants deploying third-party solutions, or developing in-house technologies to the Small & Medium Enterprise using AI-powered tools like ChatGPT. Under the magnifying glass of Article 4, it’s not enough for your team to just use AI - they need to master it, understanding the ins and outs of their digital tools.  

In the UK landscape, the approach diverges. Post-Brexit, the UK has opted for a 'pro-innovation' stance, abstaining from the EU's prescriptive regulations for a more decentralised and sector-specific framework, focusing on principles of safety and transparency. This divergence presents unique challenges and opportunities for businesses operating across both jurisdictions, necessitating a keen understanding of both regulatory environments to navigate the complexities of AI deployment effectively. 

However, as we just discussed, the UK is no exception to the AI Act. This means you need to start delving into the deep end of AI literacy—making sure everyone involved with AI in your organisation doesn't just operate these systems but understands their broader implications. It’s about making AI as fundamental as email; a tool everyone knows not just how to use, but how to use responsibly and effectively within the wide-reaching framework that the AI Act lays out. 

Why AI Literacy matters. 

AI literacy is no longer a luxury but a legislative expectation. It spans understanding AI capabilities and limitations, recognising its impact and navigating its practical and ethical landscapes.  

Here’s the rundown on why becoming AI-savvy isn’t just smart, it’s compulsory: 

• 🍊 Compliance Risks and Legal Repercussions: As AI regulations tighten under the AI Act, non-compliance can lead to significant fines and legal challenges. But is that the worst case scenario? I think reputation damage to the company is far worse than a little fine here and there. By integrating risk mitigating measures into the workflow of your employees, you will drastically reduce the odds of any damage.  

• 🍊 Shielding Data Like a Digital Fortress: In the world of AI, data isn't just power—it's also peril. Slip-ups in handling sensitive info can lead to disasters you really don’t want to explain to your customers, the regulator (or your boss).  
• 🍊 Operational Inefficiency and Poor Decision-Making: Lack of understanding of AI functionalities can lead to misapplication and operational inefficiencies, directly affecting business outcomes. The embedded training that tts provides ensures that all team members—from technical staff to decision-makers—are proficient in utilising AI tools effectively, optimising both individual and organisational performance. 

How can you meet the AI Act regulations? 

Now, have you decided to start navigating the new mandates of the AI Act? Fear not, tts performance suite is here to help. It's designed to weave training directly into your everyday workflows, making sure your team is not just prepared but also proficient, all in real time. It's about keeping everyone on board and moving smoothly as you adapt to these changes.  

1. Risk Mitigation Right at the Doorstep: With formal learning methods, over 80% of knowledge taught is lost after the first week. With the tts performance suite, you can offer your employees contextual help through the QuickAccess tool, so that they can address each situation by the book, avoiding any reputational or financial damage. If you want to learn more about the do’s and don’ts of compliance in the workplace, my colleague Dorothee held a webinar on the compliance theme. 
2. Data Defense on the Spot: tts performance suite doesn’t just tick boxes; it embeds crucial privacy training right into your team's everyday grind. From securing sensitive info from AI models to ethical handling of content with images or videos, our approach ensures that learning about data protection happens in real-time, right when and where it matters. Think of tts performance suite as the guardian of your digital fortress, empowering your staff to handle data with care and preventing those "oops" moments that no one wants to explain to HR. 
3. Navigating AI Pitfalls: Misunderstanding AI functionalities isn’t just a minor hiccup—it can throw a wrench in operational gears, leading to costly inefficiencies. tts performance suite turns every interaction with AI into a learning moment, showing your crew how to craft the perfect prompts, carefully examine AI-generated content, and apply these insights effectively. With tts, learning isn’t just on the job—it’s part of the job, keeping everyone on their toes. 
4. Beyond the Basics: The learning journey with tts performance suite doesn’t end with the credits. It offers ongoing support, ensuring everyone from novices to super users reaches and retains high AI literacy levels, in full compliance with the AI Act, preventing operational disruptions and boosting user confidence in using AI technologies. 

In the grand scheme of things, tts performance suite will help you not only meet regulations, but also embrace the full potential of AI in your operations, turning statutory needs into strategic victories.  

As the deadline for AI Act compliance approaches, proactively enhancing your team's AI literacy is not just a regulatory requirement but a strategic asset. The tts performance suite is designed to facilitate this transition smoothly, ensuring that your workforce is both compliant and proficient in the new AI-driven landscape. 

Let’s connect and talk about how we can get your entire organisation up to speed with AI Literacy.  

Don't forget to subscribe to my newsletter for the latest insights on digital adoption, learning and development and savvy training strategies.