August Health Care Industry Insights

August Health Care Industry Insights

Welcome to your monthly collection of news, tips, and resources from CPI. We are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security℠ of everyone.

Duke Health Improves Staff Safety with CPI Training

Proactive programs like Prevention First Online Training help Duke Health provide more than 18,000 staff with the foundational skills needed to reduce incidents of violence. Since partnering with CPI, Duke Health has experienced a 6% increase in employees feeling safer at work and seen a reduction in staff turnover.


We Need Your Insight: State of Workplace Violence Prevention

Our Workplace Violence Prevention Training Index collects responses from health care professionals to assess the current state of workplace violence prevention training in the industry. Complete our 10-question survey to help inform key trends across health care organizations. 

As a thank you, you will receive a complimentary index score and a copy of the 2024 Annual Report to help you benchmark your health system’s violence prevention strategies and gain recommendations for improvement.


Become a CPI Certified Instructor

As a Certified Instructor in Verbal Intervention, Nonviolent Crisis Intervention®, or NCITM With Advanced Physical Skills, you’ll be empowered to equip your staff with the confidence and skills to de-escalate crises and feel safer in the workplace.


"We needed to give our employees tools they could use consistently. We chose CPI because we felt like it addressed [verbally and physically aggressive behaviors] in a flexible, easily understood—but more importantly—easily implemented way."

Sara L. Emory, DNP, RN, PMHCNS-BC, NEC, BC Senior Clinical Director Chief of Psychiatric Nursing Duke University Health System


10 Tips for Safely Responding to Difficult Patient Behavior

Every day, health care professionals face new challenges. This free guide provides strategies and techniques to help you safely respond to difficult behavior in the workplace.


Legislation Updates for Health Care

Stay up to date on current legislation that can impact your work. Plus, see how CPI can help your health system align your workplace violence prevention policies with the latest requirements.


Find Training Near You

Search for de-escalation training in your area.

Interested in Learning More?

Schedule a consultation to learn how CPI training can benefit your organization.



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