Dealer News Roundup!

Dealers Bracing for Disruption at Port of Baltimore

By: James Hickey, Managing Editor, DigitalDealer.com

The Port of Baltimore is the busiest in America for shipments of cars. And the deadly accident that brought down the Francis Scott Key Bridge will have a ripple affect across the automotive industry.

“We have both imports and exports of vehicles – cars and light trucks that move through the port, as well as parts,” John Bozzella, president and CEO of the Alliance for Automotive Innovation told NPR. Read More>>

Tire Industry Drives Digital ID Standards

By: Claire Swedberg

Legislation in Europe is focusing on sustainability and tracking how products are made, used and recycled. One mammoth group paying close attention is the tire industry.

With 1.2 billion tires in use today, 70 percent of which are mounted on personal vehicles, governments are keenly aware that proper management of those tires will boost global sustainability. Read More>>

Handling The Trade; Double Sales Appointments by Talking about the Trade-In

By: Susan Scheel-Gaytan

Picture this: It’s training day at a high-volume Toyota dealership somewhere in the U.S. and Michael and I are training a team of 60 salespeople. It’s a mixed bag; some vets, some newbies, lots of in-betweeners and COVID babies.

I’m discussing how to handle the trade-in conversation on sales calls and as we’re going through some data that proves asking about the trade will make you more appointments, I see a green pea’s hand go up halfway directly in front of me, “What if your managers don’t want to appraise a car?” Read More>>