Down the Rabbit Hole with Caron: Ghosting

Today, I'd like to talk about the phenomenon of ghosting, which I've personally experienced as a job-seeker, and which I've noticed a great many posts about on LinkedIn. It seems that ghosting is on the rise... Now, ghosting is a term which is used to describe the practice of suddenly ceasing all communication with a person. While this term can also apply to personal and romantic relationships, I am going to specifically talk about it in a hiring context, when it happens to a job-seeker.

What is ghosting?

Job ghosting occurs when the recruiter suddenly goes quiet and stops communicating with an applicant, when the applicant can very reasonably expect a reply. This term usually refers to situations where there has been communication and interest shown, or after an interview. It's generally not referred to in situations where an applicant just receives no response to sending their cv.

Ghosting has very sadly become quite commonplace, and is something which hurts many jobseekers. Up to 75% of job applicants have claimed to have been ghosted after an interview! This can be extremely disorienting and discouraging for applicants, and often leaves them doubting themselves and depressed. The lack of feedback leaves them wondering what they've done wrong, and unable to improve their future chances because of the lack of constructive criticism. The lack of feedback also means that they're unable to refine their interviewing techniques.

Why does this happen?

Sometimes a recruiter will simply stop communicating instead of telling the candidate that they're no longer being considered. They hope that, by ghosting them, the candidate will get the hint instead of having to tell them directly. This is rather passive and quite rude.

Sometimes the recruiter is overloaded with work or applications.

Sometimes, a lack of communication could mean that the candidate isn't the first choice, and is being held in reserve in case the first choice doesn't accept the position.

Sometimes the company decides to hire internally instead of externally.

Sometimes, the hiring manager goes on holiday, or changes jobs.

Sometimes, the need for the position disappears, making hiring unnecessary.

Sometimes, the interview process has been drawn out longer than expected, and you'll hear back at a later point.

How do you handle being ghosted?

Firstly, it's important not to blame yourself. Realise it's not your fault, and that a better position is out there. While it's natural to doubt and question yourself and your abilities, this is not your fault. It is beyond your control.

There are a few steps you could take if you think you've been ghosted:

1. Follow up with an email after your interview. Express how much you appreciate having been given the opportunity, and express your continued interest in the position. Try to refer to a detail which was discussed during the interview which you feel showed a connection.

2. Wait a little longer. Sometimes the hiring process may stretch out a bit longer than was expected, or unexpected things may occur which interrupt the process.

3. Reach out using a different manner of communication, but keep it professional. If an email isn't being answered, sometimes it's appropriate to call (if you have the contact numbers) or reach out on another professional platform such as LinkedIn).

4. Reach out to a different contact person, such as one of the other people who interviewed you, if you have their details. This can be a more subtle way to get feedback.

5. Focus on practicing your interview skills and responses. This will remind you of your skills and help you regain your confidence after the shock of being ghosted. It also helps you to start looking forward and preparing for the next interview.

6. Focus on your next role, and moving forward! Keep sending your cv out, and keep looking and practicing your interview responses.

Can you avoid being ghosted in the future?

Sadly, since ghosting is something outside of your control, you can't be absolutely sure you'll never have to deal with it again. While it's never your fault, you can do your best to prioritise follow-up communication with the recruiter. If that doesn't bring a result, then it's best to close the door, and look forward to better opportunities. Never be rude to a recruiter though, because perhaps a suitable role will arise in the future and they will think of you. Remain polite and pleasant, and never burn a bridge. Do some self-reflection, focus on your strengths and build up your self-confidence again.

Ghosting is not professional, is disrespectful to the job-seeker, and it can severely impact the morale and motivation of the job-seeker, as well as damage the brand and reputation of the company. Clear communication and honest feedback is always appreciated by a job-seeker, and a good trust relationship can be built going forward. Recruiters and companies know that there are many platforms where people can leave reviews about their interview experiences, and should be mindful of the potential impact of treating prospective employees poorly.

Many will experience being ghosted, and it can be devastating to your self-confidence. Remember that it is not your fault! Keep trying, the right job is out there, waiting for you to find it!

Good luck!